2017 Freightliner SPRINTER 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
7 distinct recall campaigns
5,600 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 1 | 50.0% |
| Braking behavior | 1 | 50.0% |
| Electrical and battery issues | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 1 |
| Exterior Lighting | 1 |
| Unknown Or Other | 1 |
Electrical System: 1; Exterior Lighting: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 1 |
| 2020 | 1 |
2019: 1; 2020: 1
Pattern summary
Electrical System leads the component reports. Transmission and shifting appears in 1 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11185506 · 2019-03-09 (March 9, 2019)
LEFT TAILLIGHT WORKS ONLY SOMETIMES. AS RECALL ON PREVIOS RECALLS. LEFT TAILLIGHT SOMETIMES WORKS AND IS GETTING WATER IN SYSTEM. VERY DIM WHEN DOES WORK. *DT *AS
Owner-reported narrative. Look up ODI 11185506 at NHTSA ↗
Owner report 11363739 · 2020-10-10 (October 10, 2020)
AT 5,600 MILES, TRAVELING WEST BOUND ON I-68 IN WESTERN MARYLAND NEAR EXIT 62. SPRINTER DANGEROUSLY AND UNCONTROLLABLY ACCELERATED AND DECELERATED RAPIDLY SHIFTED GEARS. I SHIFTED INTO NEUTRAL AND DRIFTED TO AN OFF RAMP. DASH LIGHTS INDICATED THREE PROBLEMS ABS, SWERVE, CHECK ENGINE LIGHT AND TRACTION CONTROL. SHUT DOWN ENGINE AND RESTARTED - SAME RESULT. DISCONNECTED BATTERY THEN RECONNECTED - SAME RESULT. CONNECTED A SCANNER WHICH INDICATED RIGHT REAR WHEEL SPEED SENSOR FAILURE. CONTACTED SELLING DEALER SHOP MANAGER AND WAS ADVISED T…
Owner-reported narrative. 5,600 miles reported. Look up ODI 11363739 at NHTSA ↗
Recall history
7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V742000 · Tires:Temporary/Emergency Spare Tire
Reported: 2017-11-21 (November 21, 2017)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans. The spare tire holder under the vehicle may not be properly secured.
Consequence: If the spare tire holder is not properly secured, the spare tire may separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: DVUSA will notify owners and dealers will lift the spare tire holder completely and tighten the securing screws as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA custom service at 1-854-888-3214.
NHTSA campaign record ↗17V804000 · Lane Departure: Assist
Reported: 2017-12-14 (December 14, 2017)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles equipped with the Crosswind Assist function. In the event of strong crosswind, automatic brake interventions by the vehicle dynamics control system (ADAPTIVE ESP) might not be activated.
Consequence: If Crosswind Assist system does not activate the automatic braking system as expected in the event of a strong crosswind, there would be an increased risk of a crash.
Remedy: DVUSA will notify owners, and dealers will update the ESP control unit with corrected software, free of charge. The recall is expected to begin in January 2018. Owners may contact DVUSA customer service at 1-854-888-3214.
NHTSA campaign record ↗18V288000 · Structure:Body
Reported: 2018-05-03 (May 3, 2018)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
Consequence: If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
Remedy: DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign record ↗19V003000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2019-01-08 (January 8, 2019)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign record ↗19V004000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2019-01-08 (January 8, 2019)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger air bag module, free of charge. The recall began March 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
NHTSA campaign record ↗20V663000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections
Reported: 2020-10-28 (October 28, 2020)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Consequence: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
NHTSA campaign record ↗21V042000 · Electronic Stability Control (Esc):Control Module
Reported: 2021-02-03 (February 3, 2021)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Consequence: If ESC becomes disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the rear-wheel speed sensor with a more robust sensor, free of charge. DVUSA issued owners an interim notification on March 10, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NC3DREZAHA.
NHTSA campaign record ↗