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U.S. public vehicle records

2010 Freightliner SPRINTER 3500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

3 owner complaints analyzed

4 distinct recall campaigns

800 mi median reported failure mileage

Scope: 2010 model year. Data snapshot: . 3 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 1 of 3 complaints (33.3%). A complaint can name multiple components.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
1
Electronic Stability Control (Esc)
1
Engine
1
Fuel/Propulsion System
1
Component breakdown data
CategoryCount
Air Bags1
Electronic Stability Control (Esc)1
Engine1
Fuel/Propulsion System1

Air Bags: 1; Electronic Stability Control (Esc): 1; Engine: 1; Fuel/Propulsion System: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 0 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
2
2019
1
Complaints over time data
CategoryCount
20112
20191

2011: 2; 2019: 1

Pattern summary

Air Bags leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10395123 · 2011-04-07 (April 7, 2011)

TL* THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 3500. UPON STARTING THE VEHICLE, THE SRS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 800 AND THE CURRENT MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 800 miles reported. Look up ODI 10395123 at NHTSA ↗

Owner report 10406671 · 2011-06-12 (June 12, 2011)

THE HANDLING OF THIS VEHICLE IS VERY UNSTABLE AT 50 MILES HOUR OR LESS. WIND COULD BE SOME OF THE PROBLEMS. OTHER VEHICLES DID NOT APPEAR TO HAVE THIS PROBLEM, AS THEY WOULD PASS US AND NOT TO HAPPY THAT WE COULDN'T DRIVE FASTER.

Owner-reported narrative. 720 miles reported. Look up ODI 10406671 at NHTSA ↗

Owner report 11232510 · 2019-07-16 (July 16, 2019)

TL* THE CONTACT OWNS A 2010 FREIGHTLINER SPRINTER 3500. THE CONTACT STATED THAT THE CHECK ENGINE AND FUEL PRESSURE LOW WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO EXCEL TRUCK GROUP OF COLUMBIA (2790 SHOP RD, COLUMBIA, SC 29209) AND WAS REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,402. *BF THE CONSUMER STATED THE SENSOR WAS BAD AND HAD IT REPLACED AT THE TUNE OF $1455.41. THE CONSUMER WANTS TO BE REIMBURSED FOR THE REPAIRS. *TR

Owner-reported narrative. 13,402 miles reported. Look up ODI 11232510 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

10V294000 · Fuel System, Gasoline:Storage:Tank Assembly:Filler Pipe And Cap

Reported: 2010-06-29 (June 29, 2010)

SPRINTER IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 VEHICLES MANUFACTURED FROM NOVEMBER 2009 THROUGH MARCH 2010 AND SOLD UNDER THE MERCEDES-BENZ, FREIGHTLINER, AND DODGE BRAND NAME. THE SPRING PLATE WHICH ATTACHES THE OIL FILLER NECK TO THE CYLINDER-HEAD COVER MAY CRACK.

Consequence: A CRACK IN THE SPRING PLATE MAY RESULT IN ENGINE OIL LEAKING INTO THE ENGINE COMPARTMENT FROM THE OIL FILLER NECK, POSSIBLY LEADING TO THE ACCUMULATION OF DIRT IN THE ENGINE COMPARTMENT WITH SUBSEQUENT SOILING OF THE ROAD SURFACE WHICH COULD LEAD TO A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE OIL FILLER NECK FREE OF CHARGE. MERCEDES-BENZ USA IS HANDLING THE MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN, AND CHRYSLER IS HANDLING THE DODGE SPRINTER OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. MERCEDES-BENZ AND FREIGHTLINER SPRINTER OWNERS MAY CONTACT MBUSA, LLC AT 1-877-762-8276, AND DODGE SPRINTER OWNERS MAY CONTACT CHRYSLER AT 1-800-992-1997.

NHTSA campaign record ↗
11V210000 · Seat Belts

Reported: 2011-03-30 (March 30, 2011)

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.

Consequence: IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.

Remedy: MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.

NHTSA campaign record ↗
16V077000 · Air Bags:Frontal:Driver Side:Inflator Module

Reported: 2016-02-10 (February 10, 2016)

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

NHTSA campaign record ↗
17V479000 · Air Bags:Frontal:Passenger Side:Inflator Module

Reported: 2017-07-28 (July 28, 2017)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.

NHTSA campaign record ↗