2008 Freightliner SPRINTER 2500: complaints, problems and recalls

TL* THE CONTACT OWNS A 2008 FREIGHTLINER SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATED 01/25/16.*JB

Owner-reported narrative. Look up ODI 10789615 at NHTSA ↗

DAIMLER HAS NO AUTHORIZED REPAIR FACILITY WITHIN MY STATE. THE CLOSEST REPAIR LOCATION IS IN AUSTIN, TX, 900 MILES AWAY, ONE WAY!! THERE ARE TWO AUTHORIZED SPRINTER REPAIR LOCATIONS WITHIN 10 MILES OF MY LOCATION THAT HAVE PERFORMED MECHANICAL/ENGINE REPAIRS IN THE PAST. CAN THEY BE AUTHORIZED TO PERFORM THE REPAIRS TO THE AIRBAGS?

Owner-reported narrative. 71,200 miles reported. Look up ODI 10924020 at NHTSA ↗

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ FTL6 316 4X2 (NA). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.

Owner-reported narrative. Look up ODI 10956276 at NHTSA ↗

REAR LEAF SPRINGS RETAINING PIN SHEARED OFF AND SPRINGS SHIFTED FORWARD AND AXLE ROTATED CAUSING DANGEROUS SITUATION. FREIGHTLINER DEALER CONSIDERED IT UNSAFE TO DRIVE. ESP WARNING LIGHT CAME ON AND DEALER REPLACED STEERING ANGLE SENSOR WHICH DID NOT SOLVE PROBLEM. THEY THEN FOUND SHEARED PIN AND SPRINGS SHIFTED THREE INCHES. SAID UNSAFE TO DRIVE. I HAVE NOW FOUND OTHER SIMILAR REPORTS. THIS PROBLEM WARRANTS AN OFFICIAL RECALL.

Owner-reported narrative. 116,000 miles reported. Look up ODI 10959006 at NHTSA ↗

WE HAVE TRIED TO GET THIS RESOLVED FOR 2 YEARS THEY HAVE LOCAL DEALERS BUT THEY WILL NOT DO THE RECALL, SPRINTER WANTS ME TO GO OUT OF ATATE 150MILES AWAY TO GET THIS DONE IT SIMPLY IS UNREASONABL TO DO THIS I NEED SOMEONE TO MAKE THIS HAPPEN

Owner-reported narrative. 22,000 miles reported. Look up ODI 11203348 at NHTSA ↗

Reported: 2008-03-11 (March 11, 2008)

CHRYSLER/SPRINTER IS RECALLING 727 MY 2007-2008 DODGE AND FREIGHTLINER SPRINTER 2500 PASSENGER VANS EQUIPPED WITH 144 INCH WHEELBASE AND STANDARD ROOF HEIGHT. THESE VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201U, 'OCCUPANT PROTECTION IN INTERIOR IMPACT.' SOME VANS MAY NOT HAVE HAD CERTAIN HEAD IMPACT PROTECTION PADS INSTALLED AT THE C-PILLAR.

Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.

Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE HEAD IMPACT PROTECTION PADS ARE MISSING, THE APPROPRIATE PADS WILL BE INSTALLED. THE RECALL BEGAN ON APRIL 9, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-853-1403.

Reported: 2008-07-29 (July 29, 2008)

SPRINTER IS RECALLING 246 MY 2008 DODGE OR FREIGHTLINER 2500 TRUCKS. THE REAR AXLE SPRING LEAVES WERE PRODUCED WITH AN INCORRECT RAW MATERIAL. THEREFORE THE LEAVES ARE THICKER THAN THE SERIAL COMPONENTS.

Consequence: THE REAR AXLE SPRINGS MAY FAIL EARLIER THAN DESIGNED INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE REAR AXLE SPRINGS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 3, 2008. OWNERS MAY CONTACT SPRINTER AT 1-843-695-5000.

Reported: 2011-03-30 (March 30, 2011)

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.

Consequence: IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.

Remedy: MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.

Reported: 2016-02-10 (February 10, 2016)

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Reported: 2017-07-28 (July 28, 2017)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.