2009 Freightliner BUSINESS CLASS M2: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
8 distinct recall campaigns
73,018 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 2 complaints include usable failure mileage.
Most common problems
Fuel/Propulsion System is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Fuel/Propulsion System | 1 |
| Service Brakes, Hydraulic | 1 |
Fuel/Propulsion System: 1; Service Brakes, Hydraulic: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 1 |
| 2012 | 1 |
2011: 1; 2012: 1
Pattern summary
Fuel/Propulsion System leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10436895 · 2011-11-23 (November 23, 2011)
THE SUPPORT BRACKET FOR THE RIGHT REAR BRAKE, AIR CHAMBER AND CROSS SHAFT BROKE OFF THE REAR AXLE HOUSING WHICH CAUSED THE CROSS SHAFT AND CHAMBER BRACKET TO BREAK. THIS ALLOWED THE RIGHT REAR BRAKE CHAMBER TO ROTATE UPWARD WHICH CAUSED IT TO WEDGE UNDER THE FRAME RAIL. UPON FURTHER INVESTIGATION IT WAS DISCOVERED THAT THE SUPPORT BRACKET WELDED ON THE LEFT REAR SIDE OF THE AXLE HOUSING WAS ALSO BROKEN AND WAS NOT SUPPORTING THE LEFT REAR BRAKE CHAMBER AND CROSS SHAFT ASSEMBLY. IN THE CONDITION IT WAS DISCOVERED THE RIGHT REAR BRAKE WAS NOT …
Owner-reported narrative. 26,205 miles reported. Look up ODI 10436895 at NHTSA ↗
Owner report 10487522 · 2012-12-06 (December 6, 2012)
WE HAVE HAD ISSUES WITH THE FUEL FILTER HOUSINGS STARTING TO SEEP FUEL THROUGH THE HOUSING ASSEMBLIES IN THE MBE ENGINES. WE HAVE HAD TWO OTHER UNITS WITH THE SAME ISSUE THAT WE HAD TO HAVE REPAIRED AND WE HAVE ONE OTHER VEHICLE IN THE SHOP CURRENTLY WITH THE SAME ISSUE. THESE UNITS WILL START TO LEAK FUEL AND WILL DRAIN THE FILTER HOUSING OVERNIGHT LEAKING FUEL ON THE ENGINE AND THE GROUND, AND UNDER THE RIGHT CIRCUMSTANCES MAY BECOME A POSSIBLE FIRE HAZARD..WE THOUGHT IT MIGHT BE AN ISOLATED INCIDENT BUT AFTER FOUR INCIDENTS AND THE PART BEIN…
Owner-reported narrative. 119,830 miles reported. Look up ODI 10487522 at NHTSA ↗
Recall history
8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V178000 · Exterior Lighting:Brake Lights:Switch
Reported: 2010-04-30 (April 30, 2010)
DTNA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 FREIGHTLINER BUSINESS CLASS C2, FCCC B2 CHASSIS, S2 CHASSIS, AND MC CHASSIS MANUFACTURED BEGINNING JANUARY 19, 2005 THROUGH APRIL 16, 2010. THE STOP LAMPS MAY BE INTERMITTENT DURING LIGHT BRAKE APPLICATIONS.
Consequence: THE STOP LAMPS MAY NOT PROPERLY INDICATE THAT THE SERVICE BRAKES ARE APPLIED WHICH MAY LEAD TO A CRASH WITHOUT WARNING.
Remedy: DTNA WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DTNA DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
NHTSA campaign record ↗10V322000 · Steering:Column
Reported: 2010-07-13 (July 13, 2010)
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 FREIGHTLINER BUSINESS CLASS M2, STERLING ACTERRA, A-LINE, AND L-LINE HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 8, 2008 THROUGH APRIL 20, 2009 EQUIPPED WITH TRW IGEN3 INTERMEDIATE STEERING COLUMNS. THE WELD AROUND THE IGEN3 STEERING SHAFT TUBE THAT SECURES THE SPLINE TUBE TO THE INTERMEDIATE TUBE MAY BE MISLOCATED (I.E., NOT FULLY OVER THE SEAM CREATED WHEN THE TUBES ARE PRESSED TOGETHER.)
Consequence: MISLOCATED WELDS MAY RESULT IN TORSIONAL AND AXIAL STRENGTH FALLING BELOW ACCEPTABLE LEVELS. THIS CONDITION COULD RESULT IN SEPARATION OF THE STEERING COLUMN, LOSS OF STEERING CONTROL AND A VEHICLE CRASH WITHOUT WARNING.
Remedy: DTNA WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
NHTSA campaign record ↗10V472000 · Engine And Engine Cooling
Reported: 2010-10-08 (October 8, 2010)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 FREIGHTLINER BUSINESS CLASS M2, CUSTOM CHASSIS MT45, S2 CHASSIS, AND STERING ACTERRA VEHICLES MANUFACTURED FROM OCTOBER 5, 2006, THROUGH MAY 24, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL TO SHUTDOWN A VEHICLE WITH AN AFTERMARKET DEVICE OVER-TEMP FAULT.
Consequence: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
NHTSA campaign record ↗11V173000 · Engine And Engine Cooling
Reported: 2011-03-15 (March 15, 2011)
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FREIGHTLINER BUSINESS CLASS M2 AND STERLING ACTERRA EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 18, 2006, THROUGH JULY 7, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL TO SHUTDOWN A VEHICLE WITH AN AFTERMARKET DEVICE OVER-TEMP FAULT.
Consequence: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.
Remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 25, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-472).
NHTSA campaign record ↗12V074000 · Engine And Engine Cooling:Engine:Diesel
Reported: 2012-02-28 (February 28, 2012)
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
Consequence: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
NHTSA campaign record ↗12V405000 · Equipment
Reported: 2012-08-16 (August 16, 2012)
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
Consequence: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
NHTSA campaign record ↗13V634000 · Power Train:Automatic Transmission
Reported: 2013-12-16 (December 16, 2013)
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Consequence: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy: DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
NHTSA campaign record ↗20V214000 · Exterior Lighting
Reported: 2020-04-14 (April 14, 2020)
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
NHTSA campaign record ↗