2020 Forest River SURVEYOR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
4 distinct recall campaigns
499 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Structure:Body is the most frequently named component, appearing in 2 of 4 complaints (50.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Body | 2 |
| Unknown Or Other | 2 |
| Suspension | 1 |
Structure:Body: 2; Unknown Or Other: 2; Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 4 |
2020: 4
Pattern summary
Structure:Body leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11325293 · 2020-05-20 (May 20, 2020)
FRESH WATER TANK FELL OUT FROM BOTTOM OF THE TRAILER. SUPPORT FOR TANK GAVE OUT WHILE TOWING TRAILER, NEARLY TOOK OUT A MOTORCYCLIST. *TR
Owner-reported narrative. 300 miles reported. Look up ODI 11325293 at NHTSA ↗
Owner report 11341729 · 2020-07-27 (July 27, 2020)
THIS WAS THE FIRST ROAD TRIP WITH OUR NEW 2020 FOREST RIVER LEGACY TRAILER, 19RBLE. WE WERE TRAVELING DOWN THE HIGHWAY UNDER THE SPEED LIMIT, APPROXIMATELY 68 MPH. CLEAR DAY, WITH APPROX. 35-40 MPH WINDS. NO TRAFFIC IN FRONT OF US. WHILE DRIVING, THE SLIDE PROTRUDED ABOUT A FOOT FROM THE TRAILER WHILE AT HIGHWAY SPEED. THE FRONT WINDOW OF THE TRAILER HAD BLOWN OUT AND THE PRESSURE FROM THE WIND INTO THE TRAILER FORCED THE SLIDE TO PUSH OUT, MAKING FOR A VERY DANGEROUS SITUATION WHILE DRIVING. THERE WAS NO ROAD DEBRIS OR FOREIGN OBJECTS T…
Owner-reported narrative. 1,500 miles reported. Look up ODI 11341729 at NHTSA ↗
Owner report 11348403 · 2020-08-10 (August 10, 2020)
WE HAD A ROCK OR SOME SOLID OBJECT (WE DIDN'T SEE IT HAPPEN) HIT THE FRONT WINDOW OF OUR TRAILER, WHILE DRIVING. THE GLASS COMPLETELY SHATTERED (NOT LIKE SAFETY GLASS) AND RESULTED IN SMALL PIECES AND SHARDS OF GLASS ALL OVER OUR MURPHY BED (WHICH FOLDED UP AGAINST THE WINDOW) AND ALL THROUGHOUT THE FRONT END OF TRAILER. THE SHARDS OF GLASS ARE SO SMALL THAT IT'S ALMOST IMPOSSIBLE TO CLEAN IT ALL UP SAFELY. MYSELF AND MY YOUNG CHILD HAVE STEPPED ON SHARDS AND IMPALED OUR FEET. I ALSO CUT UP MY HANDS WHILE TRYING TO CLEAN UP THE GLASS.*DT*JB
Owner-reported narrative. Look up ODI 11348403 at NHTSA ↗
Owner report 11354436 · 2020-09-11 (September 11, 2020)
TL* THE CONTACT OWNS A 2020 FOREST RIVER SURVEYOR TOWED BY A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND GOING OVER A BUMP IN THE ROADWAY, THE TIRES RUBBED UNDERNEATH THE TRAILER. THE CONTACT INSPECTED THE RV AND DETERMINED THAT THE UNDER BODY OF THE RV WAS LOW. THE CONTACT REACHED OUT TO JOHNS RV SALES AND SERVICE / AIRSTREAM SOUTH CAROLINA ( 165 BUSINESS PARK RD, LEXINGTON, SC 29072, [phone removed]) AND IT WAS CONFIRMED THAT THE RV SAT LOW. THE CONTACT WAS INFORMED THAT THE SPRINGS AND U-BOLTS NEEDED TO B…
Owner-reported narrative. 499 miles reported. Look up ODI 11354436 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
19V772000 · Equipment | Electrical System:Wiring:Fuses And Circuit Breakers
Reported: 2019-10-25 (October 25, 2019)
Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor trailers, model SVT33KFKDS. A fuse of the incorrect amperage was installed for the 12V refrigerator, potentially allowing the wiring to overheat.
Consequence: If the wiring overheats, an electrical short can occur, increasing the risk of a fire.
Remedy: Forest River has notified owners, and dealers will replace the incorrect fuse with one of the correct amperage, free of charge. The recall began November 7, 2019. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 37-1108.
NHTSA campaign record ↗20V075000 · Equipment:Recreational Vehicle/Trailer | Tires:Temporary/Emergency Spare Tire
Reported: 2020-02-12 (February 12, 2020)
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Consequence: If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
Remedy: Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and West customer service at 1-574-264-6664 or Cherokee customer service at 1-877-426-5337. Forest River's number for this recall is 51-1133.
NHTSA campaign record ↗20V297000 · Equipment:Recreational Vehicle/Trailer | Trailer Hitches
Reported: 2020-05-22 (May 22, 2020)
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Surveyor Travel Trailers, model SVT296QBLE. The safety chains are insufficient for the trailer's Gross Vehicle Weight Rating (GVWR) and may break in the event of the trailer coming unhitched.
Consequence: If the vehicle trailer becomes detached from the tow-vehicle, the safety chains may break, leading to complete detachment and potential property damage, personal injury or a crash.
Remedy: Forest River will notify owners, and a dealer or service center will replace the safety chains, free of charge. The recall began June 8, 2020. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 37-1170.
NHTSA campaign record ↗20V360000 · Equipment:Recreational Vehicle/Trailer:Lpg Systems:Furnace
Reported: 2020-06-19 (June 19, 2020)
Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor recreational trailers equipped with a specific 30K BTU furnace. The furnace may not have been properly secured inside the furnace cabinet, allowing it to move freely inside the cabinet.
Consequence: If the furnace moves within the cabinet, it may detach from the exhaust vent, possibly causing a build up of carbon monoxide inside the vehicle, increasing the risk of carbon monoxide poisoning or death.
Remedy: Forest River will notify owners, and dealers will secure the furnace and verify the exhaust vent connections, free of charge. The recall began July 1, 2020. Owners may contact Forest River customer service at 1-574-642-3119 Option 2. Forest River's number for this recall is 47-1175.
NHTSA campaign record ↗