2011 Forest River PUMA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2011 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Structure:Frame And Members is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Structure:Frame And Members | 1 |
Structure:Frame And Members: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
2018: 1
Pattern summary
Structure:Frame And Members leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11119690 · 2018-08-13 (August 13, 2018)
TL* THE CONTACT OWNS A 2011 FOREST RIVER PUMA. WHILE ATTEMPTING TO ATTACH THE VEHICLE TO THE TRAILER, THE CONTACT NOTICED FRAME AND WELDING DAMAGE. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WAS NO MILEAGE. *TT *DT CONSUMER NOTIFIED THE MAUNUFACTURER AND THEN THE SERVICE PARTS DEPT. UPDATED 12/11/18*JB
Owner-reported narrative. Look up ODI 11119690 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
16V179000 · Tires | Suspension
Reported: 2016-03-30 (March 30, 2016)
Forest River, Inc. (Forest River) is recalling certain model year 2008-2016 Puma recreational trailers and toy haulers, models PT20RDC, PT21FBC, PT22RBC, PT26RLC, PT26FBSC, PT21TUC, PT27RBSC, PT25FBC, PT22RB, PTH21TFU, PTH24THS, PTH25TFS, PTH27SBU, PTH27RLSS, PTH25TFQ, and PTH21TFB manufactured from June 25, 2007, through March 23, 2016. When the trailer hits a bump, the tire(s) may contact the floor or wheel well and result in tire damage.
Consequence: A damaged tire could deflate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Forest River will notify owners, and dealers will install a lift kit to add additional clearance to the vehicles, free of charge. The recall began on May 11, 2016. Owners may contact Forest River customer service at 1-574-642-0607. Forest River's recall number for this campaign is 420-06092015-0050.
NHTSA campaign record ↗24V395000 · Equipment:Recreational Vehicle/Trailer:120/240 Vac Electrical System:Charger Low Voltage Battery
Reported: 2024-06-04 (June 4, 2024)
Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Consequence: A loose wire can cause a short circuit, increasing the risk of a fire.
Remedy: Dealers will reroute the wires to the protected side of the mini-beaker, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Puma customer service at 1-574-642-0588 or Cedar Creek customer service at 260-593-4000. Forest River's number for this recall is 51-1786.
NHTSA campaign record ↗