2013 Forest River CROSS COUNTRY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
16,200 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 1 |
Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 1 |
2016: 1
Pattern summary
Unknown Or Other leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10852232 · 2016-03-29 (March 29, 2016)
RECALL NHTSA 15V798, MY STEPS SUSTAINED A COMPLETE FAILURE. THE MAIN SHOULDER BOLD BROKE SENDING THE STEPS IN A FREE FALL. THE COACH WAS PARKED IN MY DRIVEWAY AT THE TIME. SENT PICTURES AND BUILD SHEET TO LIPPERT, THEY INSIST I TAKE IT TO A SERVICE CENTER. NO-ONE CAN TAKE THE COACH FOR SEVERAL WEEKS. LIPPERT STATED THEY WILL THEN ORDER THE PARTS TO FIX THE STEPS. THEY OFFERED A $200 CREDIT TO NEW STEPS BUT I HAVE TO TAKE IT TO A DEALER FOR THE NEW STEPS.
Owner-reported narrative. 16,200 miles reported. Look up ODI 10852232 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
14V449000 · Equipment:Recreational Vehicle/Trailer
Reported: 2014-07-23 (July 23, 2014)
Forest River Inc. (Forest River) is recalling certain model year 2013-2014 Georgetown, Sunseeker, Forester, Cross Country, Pathfinder, Cardinal, Blue Ridge, Cedar Creek, and Brookstone recreational vehicles manufactured March 11, 2013, through April 26, 2013 and equipped with certain Frigidaire Convection Microwave models CFMV152CLB and CFMV154CLS. The microwave may start on it's own and begin heating when unattended.
Consequence: If the microwave starts on its own and there are contents inside, a fire could result.
Remedy: Forest River will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in February 2015. Owners may contact Forest River customer service at 1-800-353-7383.
NHTSA campaign record ↗15V798000 · Equipment:Recreational Vehicle/Trailer
Reported: 2015-11-25 (November 25, 2015)
Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Consequence: Unstable entry and exit steps increase the risk of injury.
Remedy: Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
NHTSA campaign record ↗