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1997 Ford WINDSTAR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

142 owner complaints analyzed

5 distinct recall campaigns

88,890 mi median reported failure mileage

Scope: 1997 model year. Data snapshot: . 43 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Suspension:Front:Springs:Coil Springs is the most frequently named component, appearing in 25 of 142 complaints (17.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1812.7%
Transmission and shifting85.6%
Electrical and battery issues64.2%
Steering behavior32.1%
Fuel system concerns32.1%
Engine operation21.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension:Front:Springs:Coil Springs
25
Engine And Engine Cooling:Engine
21
Power Train
15
Vehicle Speed Control
13
Engine And Engine Cooling
10
Power Train:Automatic Transmission
7
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
6
Suspension:Front
5
Component breakdown data
CategoryCount
Suspension:Front:Springs:Coil Springs25
Engine And Engine Cooling:Engine21
Power Train15
Vehicle Speed Control13
Engine And Engine Cooling10
Power Train:Automatic Transmission7
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip6
Suspension:Front5

Suspension:Front:Springs:Coil Springs: 25; Engine And Engine Cooling:Engine: 21; Power Train: 15; Vehicle Speed Control: 13; Engine And Engine Cooling: 10; Power Train:Automatic Transmission: 7; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 6; Suspension:Front: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
1
50,000 to 74,999
8
75,000 to 99,999
17
100,000 to 149,999
12
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9991
50,000 to 74,9998
75,000 to 99,99917
100,000 to 149,99912
150,000 and above3

Under 25,000: 2; 25,000 to 49,999: 1; 50,000 to 74,999: 8; 75,000 to 99,999: 17; 100,000 to 149,999: 12; 150,000 and above: 3

75,000 to 99,999 miles has the most reports with usable mileage (17). 99 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
21
2001
39
2002
26
2003
20
2004
11
2005
3
2006
7
2007
2
2008
3
2009
3
2010
3
2011
1
2012
2
2014
1
Complaints over time data
CategoryCount
200021
200139
200226
200320
200411
20053
20067
20072
20083
20093
20103
20111
20122
20141

2000: 21; 2001: 39; 2002: 26; 2003: 20; 2004: 11; 2005: 3; 2006: 7; 2007: 2; 2008: 3; 2009: 3; 2010: 3; 2011: 1; 2012: 2; 2014: 1

Pattern summary

Suspension:Front:Springs:Coil Springs leads the component reports. Braking behavior appears in 18 complaint narratives. Transmission and shifting appears in 8 complaint narratives. Electrical and battery issues appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000312 · 2002-12-20 (December 20, 2002)

BLOWN HEAD GASKET ON 3.8 ENGINE ON 1997 FORD WINDSTAR, WITH ONLY 77,000 MILES. FORD WITH NOT OFFER ANY HELP. AFTER OWNING A FORD FOR PAST 28 YEARS, THIS IS THE LAST FORD PRODUCT THAT MY FAMILY WILL EVER OWN. EVER! TS

Owner-reported narrative. 77,000 miles reported. Look up ODI 10000312 at NHTSA ↗

Owner report 10000833 · 2003-01-08 (January 8, 2003)

SUDDEN CATASTROPHIC FAILURE OF THE TRANSMISSION ON MY 1996 WINDSTAR, 86,000 MI. PROPER MAINTENENCE HAD BEEN DONE. I SEE THERE ARE MANY COMPLAINTS HERE WITH THE SAME PROBLEM. NHTSA IT IS TIME TO STEP UP AND FORCE A RECALL. HOW LONG DO THE CONSUMERS HAVE TO BEAR THE BRUNT OF THIS OBVIOUS DEFECT. WE DON'T HAVE THE $3000 THEY WANT FOR REPAIRS. WHAT HAPPENED TO COMSUMER RIGHTS? THE WAY IT STANDS NOW I WILL NEVER BUY ANOTHER AMERCIAN CAR. IS THAT WHAT YOU WANT FOR THE ECONOMY. YOU HAVE TO HOLD CORPORATE AMERICA RESPONSIBLETOPUT OUT QUALITY VEHICLES…

Owner-reported narrative. Look up ODI 10000833 at NHTSA ↗

Owner report 10003593 · 2003-01-28 (January 28, 2003)

DEFECTIVE SPEEDOMETER UNITS IN 1997 FORD WINDSTARS.I HAVE HAD MY SPEEDOMETER REPLACED 3 TIMES AND IS IN NEED OF ANOTHER. THE DEALER TOLD ME THIS HAS BEEN A PROBLEM WITH THE WINDSTARS AND THE TAURUS.YOU CAN NOT JUDGE HOW FAST YOU ARE GOING WHICH IS A SAFETY ISSUE.ESPECIALLY WHEN YOU REPLACE THE UNIT AND IT KEEPS NEEDING TO BE REPLACED.CAN IT BE RECALLED?

Owner-reported narrative. Look up ODI 10003593 at NHTSA ↗

Owner report 10004615 · 2003-01-24 (January 24, 2003)

CONSUMER IS UNABLE TO PUT CHILD IN REAR MIDDLE SEAT. TS. *AK

Owner-reported narrative. Look up ODI 10004615 at NHTSA ↗

Owner report 10005802 · 2003-02-13 (February 13, 2003)

97 WINDSTAR HAS HEAD GASKET FAILURE IM STILL PAYING ON IT PURCHADES AT AVIS FORD OF SOUTHFIELD 12 MILE TELEGRAP MI CANNOT AFFORD FIXIN IT I BELIEVE IS A MANUFACURE FAILURE AND NEED TO BE FIX DO NOT HAVE ANY SAFER TRANSPORTATION AVAILABLE AT THIS TIME PLEASE HEL US

Owner-reported narrative. Look up ODI 10005802 at NHTSA ↗

Owner report 10007543 · 2003-02-15 (February 15, 2003)

COOLANT LOW ENGINE RAN WARM, NO LEAKS FOUND. FEBRUARY 2003, ENGINE WAS FILLED WITH COOLANT BECAUSE OF LEAK. STARTER BLEW AND ENGINE LOCKED UP. PH

Owner-reported narrative. 72,000 miles reported. Look up ODI 10007543 at NHTSA ↗

Owner report 10007578 · 2003-02-16 (February 16, 2003)

HAVE A 97 FORD WINDSTAR ALL OF A SUDDEN I HAD A TIRE BLOW COMPLETELY HERE TO FIND OUT THAT THE COIL SPRING ON DRIVERS FRONT BROKE AND WENT INTO TIRE, THEN TO FIND OUT THERE WAS A RECALL 2 YEARS AGO ON IT BUT WAS NEVER NOTIFIED OF IT AND ALSO A FEW WEEKS AGO, VAN ALL OF A SUDDEN KEPT GETTING REAL HOT WITH ROLLING WHITE SMOKE JUST TO FIND OUT THAT THERE WAS PROBLEMS WITH THE HEAD GASKETS ON THESE WINDSTARS BUT YET STILL WAS NEVER NOTIFIED, THIS IS NOT RIGHT, I FEEL WE WERE CHEATED, NOW HAVE A VAN THAT SITS AND STILL OWE $10,000 ON BECAUSE I'M A F…

Owner-reported narrative. 88,890 miles reported. Look up ODI 10007578 at NHTSA ↗

Owner report 10007914 · 2003-02-21 (February 21, 2003)

I BOUGHT MY 1997 WINDSTAR USED 6 MONTHS AGO WITH 87,000 ON IT, I HAVE DRIVEN ONLY 3,000 MILES AND MY ENGINE BLEW WITH NO WARNING. THIS WAS THE MOST EXPENSIVE USED CAR I HAD EVER OWNED AND WE DID EVERYTHING WE COULD BEFORE WE BOUGHT IT..WE CHECKED THE VIN REPORT ON CARFAX...WE HAD THE VEHICLE CHECKED OUT BY OUR OWN MECHANIC. I THOUGHT I HAD FOUND A GREAT (DREAM FOR ME)VEHICLE. BEN SATCHER FORD IN SC SAID THERE WAS NO RECALL ON THIS CAR ONLY THE 95 MODEL AND THAT PROBLEM HAD BEEN SINCE FIXED. SO I'M STUCK WITH PAYING $3000 FOR A NEW ENGINE WHILE …

Owner-reported narrative. 90,000 miles reported. Look up ODI 10007914 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

00V168000 · Exterior Lighting

Reported: 2000-06-19 (June 19, 2000)

VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.

Consequence: THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.

Remedy: DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.

NHTSA campaign record ↗
01V199000 · Suspension:Front:Springs:Coil Springs

Reported: 2001-06-18 (June 18, 2001)

ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS COULD FRACTURE AS A RESULT OF CORROSION. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

Consequence: SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy: DEALERS WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

NHTSA campaign record ↗
09V399000 · Vehicle Speed Control

Reported: 2009-10-13 (October 13, 2009)

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

NHTSA campaign record ↗
97V097000 · Power Train:Automatic Transmission

Reported: 1997-06-09 (June 9, 1997)

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AX4S AUTOMATIC TRANSAXLES. THE LOW/INTERMEDIATE SERVO COVER CAN SEPARATE FROM THE TRANSAXLE WHILE THE VEHICLE IS BEING DRIVEN. IF THIS OCCURS, TRANSMISSION FLUID WILL LEAK CONTACTING THE CATALYTIC CONVERTER.

Consequence: THE CATALYTIC CONVERTER TEMPERATURE MAY BE HOT ENOUGH TO IGNITE THE TRANSMISSION FLUID AND CAUSE A VEHICLE FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION AND REPLACE THESE SERVO COVERS.

NHTSA campaign record ↗
99V147000 · Service Brakes, Hydraulic:Foundation Components:Master Cylinder

Reported: 1999-06-14 (June 14, 1999)

VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."

Remedy: OWNERS WILL BE PROVIDED WITH NEW LABELS AND INSTALLATION INSTRUCTIONS.

NHTSA campaign record ↗