2019 Ford TRANSIT: complaints, problems and recalls

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER A 2019 FORD TRANSIT. THE CONTACT WHO WAS A TEXAS HIGHWAY PATROL OFFICER, STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE VEHICLE ACCELERATED FASTER THAN THE DRIVER INTENDED AND REAR-ENDED THE VEHICLE IN FRONT. THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WAS NOT AN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED. HOWEVER, THE CONTACT DID NOT KNOW WHERE THE VEHICLE WAS TOWED. THE CONTACT CALL…

Owner-reported narrative. Look up ODI 11232030 at NHTSA ↗

ATTEMPTING TO ACCELERATE THE TRANSMISSION WILL NOT ENGAGE, HAS A LONG DELAY. RPMS WILL REV BUT THE CAR WILL NOT MOVE, IT GETS SCARY ON THE FRW.AT TIMES WHEN IT SHIFT IT KICKS LIKE A MULE. THE BRAKE SYSTEM SQUEAKS, MORE LIKE HOWLING SOUND. I WAS AT THE DEALERSHIP FOR THE TRANSMISSION ISSUED THEY COULD NOT DUPLICATE. ALSO WHEN YOU GOING IN REVERSE IT WILL VIBRATE THE ENTIRE CAR. ALL HAPPENED SENCE I GOT THE CAR, WHILE I AM IN MOTION. I HAVE VEDIO,S.

Owner-reported narrative. 1,000 miles reported. Look up ODI 11243055 at NHTSA ↗

TL* THE CONTACT OWNS A 2019 FORD TRANSIT. WHILE DRIVING 40 MPH, THE REAR END OF THE VEHICLE FISHTAILED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SWAYING INTO DIFFERENT LANES AND WAS DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087, [phone removed]), FREMONT FORD (39700 BALENTINE DR, NEWARK, CA 94560, [phone removed]), AND THE FORD STORE SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577, [phone removed]) WHERE THE VEHICLE WAS TEST DRIVEN AT ALL THREE DEALERS. THE CONTACT WAS INFORMED T…

Owner-reported narrative. 110 miles reported. Look up ODI 11256426 at NHTSA ↗

THE FORD TRANSIT I PURCHASED 08/05/2019 SLIDING DOOR DOES NOT OPEN. IT IS THE ONLY WAY OUT OF THE CAR. WHEN TRYING TO ENTER THROUGH THE DOOR IT TAKES SEVERAL MINUTES SO WE ENTER THRU THE RIGHT FRONT PASSENGER DOOR. TO EXIT THE VEHICLE... NOT POSSIBLE IT'S STUCK. I TOLD THE DEALERSHIP AND THEY SEMI ATTEMPTED TO FIX IT. BUT THEY HAVE NOT AND THEY ARE NOT ANSWERING MY PHONE CALLS. AS AN EX-SAFETY OFFICER I SEE THIS AS A SAFETY VIOLATION. I CALL THE REGIONAL OFFICE AND SHE HAS NOT ANSWERD EITHER. THE ISSUE WAS DISCOVER TWO DAYS AFTER I BROUGHT THE …

Owner-reported narrative. Look up ODI 11287471 at NHTSA ↗

THIS IS NOT A CRASH. THE VEHICLE WAS PUCHASE IN AUG2019. EVER SINCE I BEEN TRYING TO GET THE SLIDING DOOR FIX. THE DOOR DOES NOT OPEN. IS BINDING, FROZEN. IT REQUIRES KNOWHOW AND ELBOW GREASE TO PRY IT OPEN. MY GRANDCHILDREN (AGES 7 TO 15) CANNOT OPEN THE DOOR. EITHER FROM THE INSIDE OR OUTSIDE. THE DOOR IS THE ONLY WAY OUT AND VIOLATES THE WARNING STICKER ON THE DOOR. ZECK , THE PLACE I PURCHASE THIS NEW CAR WILL NOT FIX THE PROBLEM. I HAVE FILE SEVERAL COMPLAINTS WITH BBB AUTO LINE BUT THEY KEEP TELLING ME THAT THEY HAVE NOT RECEIVE MY CCF…

Owner-reported narrative. 45 miles reported. Look up ODI 11296890 at NHTSA ↗

MULTIPLE PROMISES FROM FORD ALVI TX TO SUPPLY A MANUAL FOR MY BRAND NEW 2019 VAN WITHOUT SUCCESS AS WELL AS DOCUMENTING THAT THE VAN HAD ONLY 100 MILES ON IT WHEN IT ACTUALLY HAD 400 MILES ON IT P. AFTER THIS WAS MENTIONED TO THE SALES PERSON THE PAPERWORK WAS NOT UPDATED I AM A FEMALE GOING TO BE TRAVELING IN THIS VAN AND WITH THE PERFORMANCE HISTORY OF JUST GETTING A MANUAL MAKES ME UNCOMFORTABLE NOT KNOWING IF SOMETHING GOES WRONG WITH THE VAN THAT I WILL HAVE ADEQUATE RESPONSES FROM FORD.

Owner-reported narrative. 425 miles reported. Look up ODI 11348597 at NHTSA ↗

WE WERE DRIVING ON THE HIGHWAY AT 65MPH AND SUDDENLY, THE VAN ENGINE SHUT OFF AND THE STEERING WHEEL LOCKED UP. A MESSAGE APPEARED STATING 'TRANSMISSION NOT IN PARK. PUT IN P'. WE WERE ABLE TO PULL TO THE SIDE OF THE HIGHWAY. THINKING WE MAY HAVE ACCIDENTALLY SHIFTED THE CAR INTO PARK OR THAT THE INCIDENT WAS JUST A FLUKE, WE TOOK THE CAR FOR ANOTHER TEST DRIVE ON A BACKROAD AND THIS HAPPENED AGAIN. BOTH TIMES, AFTER PULLING TO THE SIDE OF THE ROAD, WE WERE ABLE TO RESTART THE CAR AND DRIVE NORMALLY. WE HAVE SERIOUS CONCERNS FOR OUR SAFETY …

Owner-reported narrative. 15,000 miles reported. Look up ODI 11351252 at NHTSA ↗

BOUGHT USED 2019 FORD TRANSIT 350 FROM SARASOTA FORD IN FLA.7 TIMES THE IGNITION LOCKED UP TOOK TO DEALER TWICE COULD NOT DUPLICATE PROBLEM.BROUGHT HOME ON 9/29 HAPPENED ON 9/30 AS I WAS LEAVING CAPE CORAL VA CLINIC.MY WIFE IS A WITNESS.AM AFRAID TO GO ANYWHERE NOT KNOWING IF TRUCK WILL START.HAD TRUCK LESS THAN 3 MONTHS.THIS HAPPENS SUMTIMES ASA COLD START SOMETIMES AFTER A TRIP AND TRY TO RESTART IT.

Owner-reported narrative. 13,000 miles reported. Look up ODI 11362086 at NHTSA ↗

Reported: 2019-02-21 (February 21, 2019)

XL Hybrids, Inc (XL) is recalling certain 2015-2018 Ford Transit vehicles modified to be equipped with XL's electric hybrid system. The cardan (universal) joint on the front driveshaft may fail, possibly causing the front driveshaft to detach.

Consequence: If the front driveshaft detaches from the vehicle, drive power will be lost, increasing the risk of a crash. The detached driveshaft may also create a road hazard, increasing the risk of a crash for following traffic.

Remedy: XL will notify owners, and dealers will replace the front driveshaft with an updated one, free of charge. The recall began April 15, 2019. Owners may contact XL Hybrid's customer service at 1-833-953-5338.

Reported: 2019-03-22 (March 22, 2019)

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

Reported: 2019-06-11 (June 11, 2019)

LA West Inc. (LA West) is recalling certain 2018-2019 Ford Transit vehicles modified to be equipped with glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Consequence: If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Remedy: LA West will notify owners, and dealers will replace the hatch lids, free of charge. The recall began July 11, 2019. Owners may contact LA West customer service at 1-704-498-4940.

Reported: 2020-04-20 (April 20, 2020)

TransitWorks is recalling certain Driverge vehicles based on 2019-2020 Ford Transit vans equipped with Freedman Seating Company (FSC) PT Foldaway and GO-ES 3-point Foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: TransitWorks will notify owners, and dealers will replace the retractors, free of charge. The recall began May 13, 2020. Dealers can contact Freedman Seating Company for parts and reimbursement information at 1-800-443-4540.

Reported: 2020-05-05 (May 5, 2020)

National Van Builders, Inc. (National Van Builders) is recalling certain vehicles based on 2019-2020 Ford Transit and 2019 Ram Promaster vans equipped with Freedman GO-ES foldaway seats. The seat belt retractor block out zone may have not been set correctly, potentially resulting in a seat belt that may not properly secure the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."

Consequence: An unsecured occupant has an increased risk of injury in the event of a crash.

Remedy: National Van Builders will notify owners, and dealers will replace the retractors, free of charge. The recall began May 19, 2020. Owners may contact Freedman customer service at 1-800-443-4540 or National Van Builders customer service at 1-800-527-7477.

Reported: 2021-05-07 (May 7, 2021)

Ford Motor Company (Ford) is recalling certain 2019 Transit T150, T250, T350 vehicles equipped with aluminum alloy wheels. The wheel mounting surface of the axle flange may be warped and cause the wheel studs to fracture.

Consequence: Fractured studs may allow the wheel to detach, increasing the risk of crash.

Remedy: Dealers will inspect and if necessary, replace the rear axle shaft assembly, axle shaft mounting bolts, and rear wheel lug nuts, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S21.

Reported: 2021-08-11 (August 11, 2021)

Ford Motor Company (Ford) is recalling certain 2015-2020 Transit vehicles. An incorrect driveshaft torsional damper service kit may have been installed, which can allow the damper shield to contact the parking brake cable, possibly resulting in parking brake failure.

Consequence: Parking brake failure can result in unintended vehicle movement, increasing the risk of a crash.

Remedy: Dealers will replace the passenger side parking brake cable with a cable that provides sufficient clearance to the damper shield, free of charge. Interim owner notification letters were mailed on September 24, 2021. Owner notification letters were mailed on March 14, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S39.

Reported: 2025-09-03 (September 3, 2025)

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Reported: 2025-12-17 (December 17, 2025)

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.