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U.S. public vehicle records

2011 Ford TAURUS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

187 owner complaints analyzed

4 distinct recall campaigns

63,500 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 142 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 46 of 187 complaints (24.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3217.1%
Steering behavior3217.1%
Engine operation179.1%
Electrical and battery issues179.1%
Transmission and shifting115.9%
Fuel system concerns10.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
46
Engine
40
Steering
25
Power Train
15
Unknown Or Other
15
Vehicle Speed Control
13
Exterior Lighting
12
Service Brakes
12
Component breakdown data
CategoryCount
Electrical System46
Engine40
Steering25
Power Train15
Unknown Or Other15
Vehicle Speed Control13
Exterior Lighting12
Service Brakes12

Electrical System: 46; Engine: 40; Steering: 25; Power Train: 15; Unknown Or Other: 15; Vehicle Speed Control: 13; Exterior Lighting: 12; Service Brakes: 12

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
38
25,000 to 49,999
21
50,000 to 74,999
24
75,000 to 99,999
23
100,000 to 149,999
29
150,000 and above
7
Reported problems by failure mileage data
CategoryCount
Under 25,00038
25,000 to 49,99921
50,000 to 74,99924
75,000 to 99,99923
100,000 to 149,99929
150,000 and above7

Under 25,000: 38; 25,000 to 49,999: 21; 50,000 to 74,999: 24; 75,000 to 99,999: 23; 100,000 to 149,999: 29; 150,000 and above: 7

Under 25,000 miles has the most reports with usable mileage (38). 45 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
1
2011
18
2012
13
2013
15
2014
7
2015
25
2016
21
2017
13
2018
17
2019
5
2020
8
2021
9
2022
6
2023
9
2024
5
2025
15
Complaints over time data
CategoryCount
20101
201118
201213
201315
20147
201525
201621
201713
201817
20195
20208
20219
20226
20239
20245
202515

2010: 1; 2011: 18; 2012: 13; 2013: 15; 2014: 7; 2015: 25; 2016: 21; 2017: 13; 2018: 17; 2019: 5; 2020: 8; 2021: 9; 2022: 6; 2023: 9; 2024: 5; 2025: 15

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 32 complaint narratives. Steering behavior appears in 32 complaint narratives. Engine operation appears in 17 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10360502 · 2010-10-14 (October 14, 2010)

TL*THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AT NIGHT, THE HEADLIGHTS ON LOW BEAM DID NOT PROVIDE ENOUGH LIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER STATED THAT THERE WAS NOTHING WRONG. THE FAILURE MILEAGE WAS APPROXIMATELY 1,400. UPDATED 02/01/11*LJ UPDATED 02.03.11. *JB

Owner-reported narrative. 1,400 miles reported. Look up ODI 10360502 at NHTSA ↗

Owner report 10375014 · 2011-01-06 (January 6, 2011)

WAS ON THE WAY TO A LOCAL TOWN ABOUT 15 MILES FROM HOME,WHEN MY 2011 FORD TAURUS JUST CUT OFF. LIGHT CAME ON TO PRESS BRAKE PEDAL TO START CAR. PUT CAR IN NEUTRAL PRESSED BUTTON AND CAR STARTED BACK UP. DIDN'T HAVE ANYMORE TROUBLE SO FAR. *TR

Owner-reported narrative. 3,116 miles reported. Look up ODI 10375014 at NHTSA ↗

Owner report 10380974 · 2011-02-07 (February 7, 2011)

TL*THE CONTACT OWNS A 2011 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE COASTED TO A STOP AND UPON RESTART, THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE FAILURE OCCURRED ONCE AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 700.

Owner-reported narrative. 700 miles reported. Look up ODI 10380974 at NHTSA ↗

Owner report 10393179 · 2011-03-19 (March 19, 2011)

HEADLIGHTS DO NOT SHINE FAR ENOUGH AHEAD TO BE ABLE TO SEE ANYTHING THAT'S OVER 200 FEET AHEAD. ONLY WAY YOU CAN SEE FARTHER IS TO USE THE BRIGHT LIGHTS ALL THE TIME. YOU CANT SEE CURVES COMING UP OR DEER STANDING IN THE MIDDLE OF THE ROAD NOTHING. THEY JUST DO NOT SHINE FAR ENOUGH IN FRONT OF THE CAR. THERE IS A BLACK LINE WHERE THE LIGHTS END LIKE SOMETHING IS BLOCKING THE TOP HALF OF THE LIGHT. VERY DANGEROUS

Owner-reported narrative. 20 miles reported. Look up ODI 10393179 at NHTSA ↗

Owner report 10395548 · 2011-04-11 (April 11, 2011)

THIS CAR AFTER SIX MONTHS OF AGE IT STARTED TO SHUT ITSELF OFF FOR NO APPARENT REASON. DRIVING ALONG, IGNITION JUST TURNS OFF, A LIGHT SAYS SHIFT TO PARK. THE DEALER CAN NOT FIGURE OUT WHAT IS WRONG WITH IT. THE CAR HAS DID THIS FIVE TIMES AND DEALER PUT A DEVICE ON IT TO RECORD THIS "IF IT DOES IT AGAIN". VERY SAFE TO BE THE TEST DUMMY FOR A CAR THAT STALLS ON THE HIGHWAY. THIS CAR IS A PUSH BUTTON START MODEL. FORD MOTOR COMPANY REFUSES TO DO ADMIT ANYTHING IS WRONG WITH IT. *TR

Owner-reported narrative. 6,000 miles reported. Look up ODI 10395548 at NHTSA ↗

Owner report 10396418 · 2011-04-14 (April 14, 2011)

2011 FORD TAURUS. CONSUMER STATES ENGINEERING DESIGN DEFECT REGARDING VEHICLE DOORWAYS, SEATING AND BEING LOW TO THE GROUND *TGW THE CONSUMER STATED HE HAD DIFFICULTY ENTERING AND EXITING THE VEHICLE DUE TO HIS HEIGHT AND WEIGHT. *JB

Owner-reported narrative. Look up ODI 10396418 at NHTSA ↗

Owner report 10402229 · 2011-05-20 (May 20, 2011)

I WAS DRIVING ON THE N.J. TPKE. AT HIGHWAY SPEED. I ACCIDENTALLY HIT THE PUSH BUTTON START BUTTON. THE ENGINE SHUT OFF AND THE DASH SAID SHIFT INTO PARK. I COULD NOT RESTART THE CAR UNTIL I CAME TO A STOP, SHIFTED INTO PARK, BUT MY FOOT ON THE BRAKE AND PUSHED THE BUTTON. YOU CAN'T OPEN THE TRUNK WITHOUT THE TRANSMISSION BEING IN PARK, YET YOU CAN SHUT EVERYTHING DOWN JUST BY ACCIDENTALLY TOUCHING THIS BUTTON. NOT SAFE. *TR

Owner-reported narrative. 5,800 miles reported. Look up ODI 10402229 at NHTSA ↗

Owner report 10402479 · 2011-05-23 (May 23, 2011)

ON THREE DIFFERENT OCCASIONS, MY 2011 FORD TAURUS' ENGINE STOPPED WHILE I WAS DRIVING. THIS HAPPENED ONCE IN REVERSE WHILE BACKING UP WITH 3300 MILES ON THE VEHICLE, AND TWICE WHILE DRIVING BETWEEN 30-40 MPH. THE MOST RECENT STOPPAGES HAPPENED AFTER I WENT OVER A RAILROAD CROSSING; THUS RATTLING THE CAR AND ITS COMPONENTS. I CALLED THE DEALERSHIP AND THEY ASKED THAT I BRING THE VEHICLE IN IMMEDIATELY. I WAS TOLD THERE WAS A TSB REGARDING THIS PROBLEM (HOWEVER, THEY FAILED TO NOTIFY ME) AND PROCEEDED TO "FIX" IT, SAYING IT WAS A THROTTLE …

Owner-reported narrative. 6,680 miles reported. Look up ODI 10402479 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

14V285000 · Exterior Lighting

Reported: 2014-05-29 (May 29, 2014)

Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.

Consequence: This corrosion may result in a short circuit, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.

NHTSA campaign record ↗
15V040000 · Structure:Body:Door

Reported: 2015-01-28 (January 28, 2015)

Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Remedy: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began March 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S02.

NHTSA campaign record ↗
15V340000 · Steering:Electric Power Assist System

Reported: 2015-06-02 (June 2, 2015)

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

NHTSA campaign record ↗
16V247000 · Air Bags:Frontal

Reported: 2016-04-26 (April 26, 2016)

Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: An improperly inflated air bag increases the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.

NHTSA campaign record ↗