2009 Ford ODYSSEY: complaints, problems and recalls

Reported: 2010-07-30 (July 30, 2010)

TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 TRANSIT AND SHUTTLE BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE WHEELCHAIR LIFTS WERE TO BE EQUIPPED WITH A RESTRAINT BUCKLE THAT HAS AN INTERLOCK FEATURE DESIGNED TO PREVENT THE LIFT FROM OPERATING IF THE BUCKLE IS NOT LATCHED. IN THE RECALLED BUSES, HOWEVER, THE INTERLOCK FEATURE MAY NOT OPERATE PROPERLY AND THE LIFT MAY OPERATE EVEN WHEN THE BUCKLE IS NOT LATCHED.

Consequence: THE WHEELCHAIR MAY MOVE DURING LIFT OPERATION AND THE UNSECURED OCCUPANT, COULD BE INJURED.

Remedy: TURTLE TOP IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAIL AT WWW.DMATA@WABTEC.COM.

Reported: 2010-07-30 (July 30, 2010)

TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2009 TRANSIT AND SHUTTLE BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION. IF THE LIFT SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING, AND MAY TRAVEL PAST THE FLOOR LEVEL.

Consequence: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

Remedy: TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 1-800-322-2884, OR EMAILING AT WWW.DMATA@WABTEC.COM.

Reported: 2011-04-11 (April 11, 2011)

TURTLE TOP IS RECALLING CERTAIN MODEL 2009 THROUGH 2011 ODYSSEY AND ODYSSEY MPV TRANSIT BUSES AND MPV SPECIALTY VEHICLES MANUFACTURED FROM MAY 4, 2010, THROUGH MARCH 21, 2011, EQUIPPED WITH A TURTLE TOP BRANDED FIRST AID KIT WITH PART NUMBER 206123. THE FIRST AID KITS COULD POSSIBLY CONTAIN CONTAMINATED POVIDINE IODINE PREP PADS.

Consequence: CONTAMINATED PADS COULD LEAD TO LIFE THREATENING INFECTIONS IN AT-RISK INDIVIDUALS.

Remedy: TURTLE TOP WILL NOTIFY OWNERS AND THE AFFECTED PREP PADS SHOULD BE DISCARDED. THE IODINE PREP PADS WILL BE REPLACED FREE OF CHARGE BY CERTIFIED SAFETY MANUFACTURING, INC. OWNERS SHOULD CONTACT CERTIFIED SAFETY AT 1-800-854-7474 TO OBTAIN THE FREE REPLACEMENT PADS. THE SAFETY RECALL BEGAN ON APRIL 15, 2011.

Reported: 2012-02-02 (February 2, 2012)

TURTLE TOP IS RECALLING CERTAIN MODEL 2008 THROUGH 2011 ODYSSEY, ODYSSEY XL, AND ODYSSEY LT VEHICLES MANUFACTURED FROM FEBRUARY 11, 2008, THROUGH OCTOBER 26, 2011, AND BUILT ON FORD, GENERAL MOTORS, AND FREIGHTLINER CHASSIS, EQUIPPED WITH A CARRIER CORPORATION GEN V EM-1 EVAPORATOR. THE EM-1 EVAPORATORS CONTAIN A FUSE HOLDER IN THE MOTOR ASSEMBLY WHICH DUE TO TIME, TEMPERATURE, AND/OR VIBRATION MAY CAUSE THE FUSE TO LOOSEN IN THE FUSE HOLDER, RESULTING IN HIGH RESISTANCE AND ARCING.

Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT AND POTENTIALLY CAUSE A FIRE.

Remedy: TURTLE TOP WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 21, 2012. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-348-7440.