2011 Ford F-350 SD: complaints, problems and recalls

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPERDUTY. WHEN ATTEMPTING TO ACCELERATE FORWARD, THE VEHICLE WOULD SHIFT GEARS, CAUSING THE VEHICLE TO BE PLACED INTO NEUTRAL INTERMITTENTLY. THE DEALER OFFERED THE CONTACT NO ASSISTANCE. THE MANUFACTURER TOOK A COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED OR INSPECTED. THE CURRENT MILEAGE WAS 3,783 AND THE FAILURE MILEAGE WAS 3.

Owner-reported narrative. 3 miles reported. Look up ODI 10382553 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING AND EACH TIME THERE WAS A DIFFERENT SET OF CODES THAT WERE GENERATED. THE VEHICLE WAS NEVER REPAIRED. THE DEALER STATED THAT THEY WERE WORKING ON A SOFTWARE UPDATE TO BE INSTALLED IN THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THEY INFORMED THE CONTACT THAT THEY WERE CONTINUALLY WORKING ON NEW CALIBRATIONS AND CODES TO RE…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10397986 at NHTSA ↗

IN A DAYLIGHT SAFETY ZONE REQUIRING HEADLIGHTS, I NOTICED MY DASH LIGHTS WERE NOT ON, EVEN THOUGH MY LIGHT SWITCH WAS IN THE MANUAL ON POSITION. THIS OCCURRED DURING DAYTIME WHILE TRAVELING THROUGH DENSE GROVES OF TREES THAT ALLOWED ENOUGH LIGHT TO SEE THE ROAD, BUT PRODUCED ENOUGH SHADE TO DARKEN MY INSTRUMENT PANEL. ON ENTERING A TUNNEL, MY HEADLIGHTS SHOWED TO BE ON, BUT THE INSTRUMENT PANEL LIGHTS WERE NOT ON, CAUSING THE INSTRUMENT PANEL TO BE TOTALLY BLACKED OUT, AND CREATING A POTENTIAL HAZARDOUS CONDITION. THIS OCCURRED FOR NEARLY A HAL…

Owner-reported narrative. 13,500 miles reported. Look up ODI 10417313 at NHTSA ↗

I WAS DRIVING THE TRUCK AWAY FROM A TRAFFIC LIGHT. WHEN THE TRUCK REACHED APPROXIMATELY 20 MPH. THE ENGINE SHUT DOWN COMPLETELY. I LOST FORWARD MOTION, STEERING CONTROL AND BRAKING POWER. I WAS ABLE TO WRESTLE THE TRUCK OFF THE ROAD AND INTO A PARKING LOT. THIS IS A FORD TRUCK POWERED BY A 6.7 FORD DIESEL ENGINE., THE TRUCK IS GENERALLY USED TO TOW A 13000 POUND FIFTH WHEEL. IF I HAD BEEN TOWING THE FIFTH WHEEL, THE OUTCOME WOULD SURELY HAVE BEEN A DISASTER. PROBLEM TURNED OUT TO BE A TOTALLY FAILED BOSCH CP4-2 HIGH PRESSURE FUEL PUMP. THE P…

Owner-reported narrative. 35,000 miles reported. Look up ODI 10430848 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F350 SD. THE CONTACT STATED THAT HE NOTICED BOTH FRONT TIRES EXHIBITED AN IRREGULAR WEAR PATTERN IN THE EXACT SAME PLACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ALIGNED THE TIRES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED (CLAIM NUMBER 1512842141) BUT IT WAS DENIED BY THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 20,000.

Owner-reported narrative. 2,000 miles reported. Look up ODI 10471247 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD 350 SD. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT HE WOULD DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE WOULD STALL FOR THREE TO FOUR SECONDS BEFORE ACTUALLY MOVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

Owner-reported narrative. 26,000 miles reported. Look up ODI 10472633 at NHTSA ↗

WHEN DRIVING AT HIGHWAY SPEEDS HIT BUMP IN ROAD THE STEERING SHAKES REALLY BAD AND TO GAIN CONTROL HAD TO SLOW DOWN TO ALMOST STOP SPEED. *TR

Owner-reported narrative. 28,586 miles reported. Look up ODI 10485014 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING 59 MPH, THE VEHICLE BEGAN TO SHAKE AND WOBBLE VIOLENTLY, CAUSING THE CONTACT DIFFICULTY IN CONTROLLING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE U-BOLTS WERE REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING SHOCK ABSORBER WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE TORQUE BAR AND THE TWO FRONT SHOCKS WERE REPLACED ON SUBSEQUENT VISITS. LATER, THE TIRES WERE ROTATED B…

Owner-reported narrative. 294,000 miles reported. Look up ODI 10500801 at NHTSA ↗

Reported: 2014-06-04 (June 4, 2014)

Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.

Reported: 2014-06-12 (June 12, 2014)

Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.

Reported: 2014-06-13 (June 13, 2014)

Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.

Reported: 2014-06-23 (June 23, 2014)

Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1- 502-376-2458.

Reported: 2014-06-10 (June 10, 2014)

Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.

Reported: 2014-06-10 (June 10, 2014)

Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.

Reported: 2015-03-25 (March 25, 2015)

Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Consequence: Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Remedy: Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.