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U.S. public vehicle records

2025 Ford EXPEDITION: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

31 owner complaints analyzed

5 distinct recall campaigns

7,300 mi median reported failure mileage

Scope: 2025 model year. Data snapshot: . 3 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Unknown Or Other is the most frequently named component, appearing in 6 of 31 complaints (19.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior825.8%
Steering behavior619.4%
Electrical and battery issues26.5%
Transmission and shifting13.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Unknown Or Other
6
Electrical System
5
Forward Collision Avoidance: Automatic Emergency Braking
5
Seats
5
Service Brakes
5
Steering
5
Power Train
4
Forward Collision Avoidance: Warnings
3
Component breakdown data
CategoryCount
Unknown Or Other6
Electrical System5
Forward Collision Avoidance: Automatic Emergency Braking5
Seats5
Service Brakes5
Steering5
Power Train4
Forward Collision Avoidance: Warnings3

Unknown Or Other: 6; Electrical System: 5; Forward Collision Avoidance: Automatic Emergency Braking: 5; Seats: 5; Service Brakes: 5; Steering: 5; Power Train: 4; Forward Collision Avoidance: Warnings: 3

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
3
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0003
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (3). 28 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2025
11
2026
20
Complaints over time data
CategoryCount
202511
202620

2025: 11; 2026: 20

Pattern summary

Unknown Or Other leads the component reports. Braking behavior appears in 8 complaint narratives. Steering behavior appears in 6 complaint narratives. Electrical and battery issues appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11671842 · 2025-07-07 (July 7, 2025)

[XXX], I bought a new Ford Expedition Max Platinum. Four days after I bought the Ford Expedition Max, I experienced brake failure and all warning lights going off on the Ford. I was unable to brake correctly and almost causing a wreck on [XXX] in Charlottesville, VA. I called the Ford Dealership, (Myers Ford) in Elkton where I bought the Ford and they sent me a message saying there was an open recall that would be coming out but not till Q3 due to no fixes as of yet. I told them I didn't trust the car and what was I supposed to do. They sent me…

Owner-reported narrative. Look up ODI 11671842 at NHTSA ↗

Owner report 11678943 · 2025-08-06 (August 6, 2025)

Front seats have metal "Platinum" badges at about shoulder level. Badges have gap between badge and seat surface. Longer hair (below neck/ shoulder length or longer or hair in pony tail) gets trapped between badge and seat. This condition causes hair to be pulled and/or cut off. It's a painful distraction while driving and also when trapped, impairs head movement while vehicle is in motion. Tried to reach out to Ford, but being ignored. May cause a collision and it causing personal injury repeatedly. Date of incident recorded in this form is i…

Owner-reported narrative. Look up ODI 11678943 at NHTSA ↗

Owner report 11679477 · 2025-08-08 (August 8, 2025)

2025 Expedition Safety Recalls* Transit custom passenger airbag replacement Recall incomplete Connecting rod inspection Recall incomplete 3.5L engine cup plug inspection Recall incomplete As no RECALLS are or have been reported for this vehicle, this REPORT IS an initial report in behalf of an investor. Please BROADCAST "AMBER ALERT", AS airbags are detrimental for safety during collision accidents of the body size and passager capacity. Please BROADCAST "amber alert" for HIGHWAY AND SAFETY control.

Owner-reported narrative. Look up ODI 11679477 at NHTSA ↗

Owner report 11682934 · 2025-08-25 (August 25, 2025)

The seats have metal emblems on them that pull your hair. It is not safe to be driving and have something pull your hair. It hurts!

Owner-reported narrative. Look up ODI 11682934 at NHTSA ↗

Owner report 11684235 · 2025-09-01 (September 1, 2025)

Hair gets stuck in the platinum emblem on the seat

Owner-reported narrative. Look up ODI 11684235 at NHTSA ↗

Owner report 11692428 · 2025-10-09 (October 9, 2025)

While driving the vehicle the screen starting flashing several braking warnings before I tried stopping. Once I tried to stop, the brakes didn’t not work. I was pushing the pedal all the way to the floor but no stopping. I have this on video as my wife started to record the flashing lights. The brakes finally engaged slowly before I was able to let it roll to a stop in a parking lot. This car was two weeks old.

Owner-reported narrative. Look up ODI 11692428 at NHTSA ↗

Owner report 11692994 · 2025-10-12 (October 12, 2025)

Long hair(wife and daughter) gets stuck and pulled out by the platinum badging in the seat back.

Owner-reported narrative. Look up ODI 11692994 at NHTSA ↗

Owner report 11696681 · 2025-10-30 (October 30, 2025)

The contact rented a 2025 Ford Expedition Max. The contact stated that while stopped at a gas station, the front driver's side door was opened and was cut by the edge of the door. The bottom of the door was at a 90-degree angle, and the edge of the door was sharp. The contact sustained a 2 1/2 in. cut on the right front lower part of the leg. No medical attention was received. The contact stated that the cut left a scar on his leg. The manufacturer was not notified of the failure. The failure mileage was approximately 7,300. The VIN was not ava…

Owner-reported narrative. 7,300 miles reported. Look up ODI 11696681 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

25V198000 · Engine And Engine Cooling:Engine:Oil/Lubrication

Reported: 2025-03-28 (March 28, 2025)

Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Expedition, and 2024 Lincoln Navigator vehicles equipped with 3.5L GTDI engines. The engine may have a misaligned engine cup plug, which can result in a rapid oil leak.

Consequence: A rapid oil leak can result in an engine stall, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy: Dealers will inspect the engine cup plug alignment, and replace the plug if necessary, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S30.

NHTSA campaign record ↗
25V439000 · Air Bags:Frontal

Reported: 2025-06-27 (June 27, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Navigator and Expedition vehicles. The passenger side air bag may have been manufactured incorrectly, which can cause the air bag to deploy with excessive force during a crash.

Consequence: An air bag that deploys with excessive force can increase the risk of injury during a crash.

Remedy: Dealers will replace the passenger side air bags, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S51.

NHTSA campaign record ↗
25V488000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module:Software

Reported: 2025-07-25 (July 25, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Lincoln Navigator, F-150, Expedition, Bronco, and Ranger vehicles. The Electronic Brake Booster (EBB) module may malfunction while driving or when the driver is utilizing an Advanced Driver Assistance System (ADAS) feature, resulting in a loss of power brake assist.

Consequence: An unexpected loss of power brake assist while driving can extend stopping distance and increase the risk of a crash. Additionally, a loss of power brake assist while ADAS features are engaged can result in the vehicle not braking as expected, increasing the risk of a crash.

Remedy: The EBB module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed on August 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S77.

NHTSA campaign record ↗
25V823000 · Service Brakes, Hydraulic:Power Assist:Electric:Control Module

Reported: 2025-12-01 (December 1, 2025)

Ford Motor Company (Ford) is recalling certain 2025 Lincoln Navigator, F-150, Expedition, Bronco, and Ranger vehicles. The Electronic Brake Booster (EBB) module may malfunction while driving or when the driver is utilizing an Advanced Driver Assistance System (ADAS) feature, resulting in a loss of power brake assist.

Consequence: An unexpected loss of power brake assist while driving can extend stopping distance and increase the risk of a crash. Additionally, a loss of power brake assist while ADAS features are engaged can result in the vehicle not braking as expected, increasing the risk of a crash.

Remedy: Dealers will replace the electronic brake booster, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

NHTSA campaign record ↗
26V104000 · Exterior Lighting:Tail Lights | Electrical System: Integrated Trailer Brake Control

Reported: 2026-02-20 (February 20, 2026)

Ford Motor Company (Ford) is recalling certain 2021-2026 F-150, 2022-2026 F-250 SD, F-350 SD, F-450 SD, F-550 SD, Maverick, 2024-2026 Ranger, 2023-2026 F-600 SD, 2022-2027 Lincoln Navigator, Expedition, and 2026 E-Transit vehicles. When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn signal lights, or a loss of brake function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.

Remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 25, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C10. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 17, 2026.

NHTSA campaign record ↗