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U.S. public vehicle records

2011 Ford EXPEDITION: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

71 owner complaints analyzed

0 distinct recall campaigns

55,000 mi median reported failure mileage

Scope: 2011 model year. Data snapshot: . 58 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Power Train is the most frequently named component, appearing in 21 of 71 complaints (29.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Transmission and shifting1723.9%
Braking behavior79.9%
Engine operation34.2%
Steering behavior34.2%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Power Train
21
Engine
11
Structure:Body
9
Seats
8
Unknown Or Other
8
Vehicle Speed Control
7
Electrical System
6
Fuel/Propulsion System
4
Component breakdown data
CategoryCount
Power Train21
Engine11
Structure:Body9
Seats8
Unknown Or Other8
Vehicle Speed Control7
Electrical System6
Fuel/Propulsion System4

Power Train: 21; Engine: 11; Structure:Body: 9; Seats: 8; Unknown Or Other: 8; Vehicle Speed Control: 7; Electrical System: 6; Fuel/Propulsion System: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
19
25,000 to 49,999
8
50,000 to 74,999
9
75,000 to 99,999
5
100,000 to 149,999
8
150,000 and above
9
Reported problems by failure mileage data
CategoryCount
Under 25,00019
25,000 to 49,9998
50,000 to 74,9999
75,000 to 99,9995
100,000 to 149,9998
150,000 and above9

Under 25,000: 19; 25,000 to 49,999: 8; 50,000 to 74,999: 9; 75,000 to 99,999: 5; 100,000 to 149,999: 8; 150,000 and above: 9

Under 25,000 miles has the most reports with usable mileage (19). 13 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2011
8
2012
11
2013
3
2014
2
2015
5
2016
8
2017
6
2018
5
2019
7
2020
5
2021
1
2022
3
2023
1
2024
3
2025
1
2026
2
Complaints over time data
CategoryCount
20118
201211
20133
20142
20155
20168
20176
20185
20197
20205
20211
20223
20231
20243
20251
20262

2011: 8; 2012: 11; 2013: 3; 2014: 2; 2015: 5; 2016: 8; 2017: 6; 2018: 5; 2019: 7; 2020: 5; 2021: 1; 2022: 3; 2023: 1; 2024: 3; 2025: 1; 2026: 2

Pattern summary

Power Train leads the component reports. Transmission and shifting appears in 17 complaint narratives. Braking behavior appears in 7 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10409363 · 2011-06-29 (June 29, 2011)

TL -THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT THE ANGLE ON THE HEADREST WAS MAKING IT DIFFICULT FOR THE CONTACT TO POSITION HIMSELF COMFORTABLY WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE ISSUE BUT DID NOT ASSIST THE CONTACT. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 20,000. KMJ

Owner-reported narrative. 13,000 miles reported. Look up ODI 10409363 at NHTSA ↗

Owner report 10411864 · 2011-07-11 (July 11, 2011)

THE HEADREST ANGLE OF MY 2011 FORD EXPEDITION IS EXTREMELY UNCOMFORTABLE. SHOULD FORD BE REQUIRED TO GIVE OR SELL ME A HEADREST THAT DOES NOT HURT ME? *TT

Owner-reported narrative. Look up ODI 10411864 at NHTSA ↗

Owner report 10412280 · 2011-07-14 (July 14, 2011)

TL* THE CONTACT OWNS A 2011 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE REAR WHEELS LOCKED MOMENTARILY. THE FAILURE CONTINUED TO RECUR ON AN INTERMITTENT BASIS. THE VEHICLE ALSO STALLED DURING ONE OF THE FAILURES. THE CONTACT ALSO STATED THAT THE VEHICLE WAS A RENTAL AND WAS TOWED BACK TO THE RENTAL AGENCY AFTER STALLING. THE CONTACT WAS NOT AWARE IF THE VEHICLE WAS EVER TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. 7,000 miles reported. Look up ODI 10412280 at NHTSA ↗

Owner report 10421425 · 2011-08-25 (August 25, 2011)

THE HEADREST ON THE 2011 FORD EXPEDITION ARE HORRENDOUS AND UNCOMFORTABLE. I WORK FOR THE FIRE DEPT. AND I USE THIS VEHICLE 12 TO 16 HOURS A DAY, ALONG WITH OTHER EMPLOYEE'S. THE ANGLE OF THE NEW HEADREST IS VERY UNCOMFORTABLE AND THERE IS NO POSSIBLE ADJUSTMENT TO GET INTO A COMFORTABLE POSITION. I HAVE TRIED TO RAISE/LOWER THE SEAT AND CHANGE THE POSITION OF THE SEAT TO NO AVAIL. THANKS TO THIS "NEW DESIGN" ON THE HEADREST I AM TAKING IBUPROFEN DAILY AT WORK. MY CHEVY TAHOE IS MORE COMFORTABLE. MY DEPT HAS 3 OTHER FORD'S WITH THIS STYLE HEADR…

Owner-reported narrative. Look up ODI 10421425 at NHTSA ↗

Owner report 10432546 · 2011-10-24 (October 24, 2011)

DRIVER AND FRONT PASSENGER HEAD RESTS AT VERY ACUTE ANGLES. WITHOUT ALTERING THE HEAD RESTS IT APPEARS ANY CRASH IMPACT WOULD CAUSE BOTH DRIVER AND FRONT PASSENGER SEVERE INJURY. *TR

Owner-reported narrative. 250 miles reported. Look up ODI 10432546 at NHTSA ↗

Owner report 10434416 · 2011-11-06 (November 6, 2011)

SEVERE NECK PAIN DUE TO DRIVER AND FRONT PASSENGER HEAD RESTS IN 2011 FORD EXPEDITION. THE EXTREME ANGLE OF THE FRONT HEADRESTS IN THE NEW FORD EXPEDITIONS CAUSE EXCESSIVE STRESS AND STRAIN ON THE NECKS OF INDIVIDUALS OCCUPYING THESE SEATS. FORD HAS TURNED THE HEADRESTS AROUND TO ALLEVIATE THIS CONDITION WHICH IS UNSAFE AND POTENTIALLY LIFE THREATENING. *TR

Owner-reported narrative. Look up ODI 10434416 at NHTSA ↗

Owner report 10436112 · 2011-11-16 (November 16, 2011)

AFTER PICKING UP THIS NEW VEHICLE DRIVING DOWN THE HWY THIS VEHICLE MADE A LOUD NOISE COMING FROM THE TRANSMISSION AREA.. SECONDS LATER THE VEHICLE LOCK UP AND SENT ME INTO A SPIN.THE VEHICLE WOULD NOT GO INTO GEAR SO I CALLED A TOW TRUCK AND HAD THE VEHICLE TAKE TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE TRANSMISSION MECHATRONIX UNIT AND THE TCM UNIT.AFTER PICKING THE VEHICLE I 600 MILE MORE ON THE VEHICLE AND IT DID THE SAMETHING. SO I HAD TAKE IT IN TO ANOTHER DEALERSHIP THEY FOUND THAT THEY HAD TO REPLACE THE TRANSMISSION PUMP GEAR. SO…

Owner-reported narrative. 116 miles reported. Look up ODI 10436112 at NHTSA ↗

Owner report 10436690 · 2011-11-21 (November 21, 2011)

VEHICLE NEVER BEFORE IN COLLISION. FRONT BUMPER FULLY CONTACTED WITH SMALLER SUV, SUSTAINING SIGNIFICANT FRONT-END DAMAGE. ONLY PASSENGER FRONT AIRBAG DEPLOYED, DESPITE THERE BEING NO PASSENGER IN SEAT (POCKETBOOK WEIGHING ONLY FEW POUNDS ON THE SEAT, CERTAINLY NOT ENOUGH TO TRIGGER OCCUPANCY SENSORS). MY QUESTION IS TWO-FOLD: WHY DID AIRBAG DEPLOY IN EMPTY PASSENGER SEAT? AND MORE IMPORTANTLY, WHY DID IT NOT DEPLOY IN OCCUPIED DRIVER SEAT? IS THERE EVER A NON-OFFSET FRONT-END COLLISION WHERE FORCE OF IMPACT REQUIRES ONLY ONE OF TWO AIRBAG…

Owner-reported narrative. 9,500 miles reported. Look up ODI 10436690 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.