2010 Ford ESCAPE: complaints, problems and recalls

AIR BAG SYSTEM SPONTANEOUSLY DEPLOYED WHILE CAR WAS IN MOTION- VEHICLE WAS NOT INVOLVED IN COLLISION- JUST DRIVING DOWN ROAD. *TR

Owner-reported narrative. 1,500 miles reported. Look up ODI 10296396 at NHTSA ↗

PURCHASED 2010 FORD ESCAPE XLT ON 12-12-09. ON MONDAY, 12-14-09 POWER STEERING WENT OUT AND LIGHT FOR STABILIZER CAME ON AND WOULD NOT SHUT OFF. CAR WAS HARDLY DRIVABLE AND EXTREMELY HARD TO STEER. DEALERSHIP STATED THE POWER STEERING WAS NEWLY COMPUTERIZED THIS YEAR AND DID NOT RUN ON BELT AND PISTONS ANYMORE. DEALERSHIP REPLACED STEERING COLUMN AND RETURNED CAR ON FRIDAY 12-18-09. TODAY IS 1-6-10 AND MY POWER STEERING WENT OUT AGAIN TONIGHT. WILL BE TAKING VEHICLE TO DEALERSHIP TOMORROW. WILL POST SECOND COMPLAINT FOR THE 2ND INCIDENT ONCE RE…

Owner-reported narrative. 500 miles reported. Look up ODI 10298531 at NHTSA ↗

WE WERE STAYING AT A HOTEL AT THE INNER HARBOR IN BALTIMORE MARYLAND. WE PULLED INTO THE ENTRY WAY OF THE HOTEL. WE GOT OUT OF VEHICLE AND WERE GOING TO HAVE IT VALET PARKED FOR THE EVENING. BEFORE THE DRIVER COULD GET MORE THAN 7 FEET FROM WHERE WE WERE STANDING THE SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER DID NOT HIT ANYTHING, DID NOT JUMP A CURB, OR DO ANYTHING THAT SHOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. WE HAD TO HAVE THE ESCAPE TOWED TO A DEALER IN BALTIMORE MARYLAND. THE DEALER STATED THAT ALTHOUGH NO DAMAGE WAS NOTED ANYWHERE O…

Owner-reported narrative. 1,128 miles reported. Look up ODI 10299662 at NHTSA ↗

I GOT A FLAT TIRE ON THE REAR RIGHT SIDE OF A RENTED 2010 FORD ESCAPE. THE ENCLOSED JACK IS UNABLE TO RAISE THE VEHICLE HIGH ENOUGH TO ALLOW REMOVAL OF THE FLAT TIRE AND INSTALLATION OF THE SPARE TIRE. THIS WAS THE CASE EVEN AFTER I PLACED THE JACK ON A 2 INCH BOARD TO PROP IT UP. I WAS FORTUNATE TO BE WITHIN PHONE CONTACT OF A AAA SERVICE STATION SO THAT THE TIRES COULD BE EXCHANGED USING A LARGE PROFESSIONAL JACK. THIS COULD HAVE BEEN A SERIOUS ISSUE ON A COUNTRY ROAD IN THE MIDDLE OF THE WINTER. *TR

Owner-reported narrative. 4,100 miles reported. Look up ODI 10302043 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 FORD ESCAPE XLT. WHILE DRIVING 10 MPH AND ENTERING A RAMP THE VEHICLE SHUT OFF. THE BATTERY AND OIL LIGHT FLASHED ON THE DASHBOARD. THE CONTACT CHANGED GEARS TO NEUTRAL, TURNED ON THE HAZARD LIGHTS, AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT SHUT THE ENGINE OFF FOR A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE TO HER DESTINATION. SHE DID NOT USE THE HEAT OR RADIO IN CASE THE FAILURE WAS CAUSED BY THE BATTERY. THE VEHICLE HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTRACT IS CONCERN…

Owner-reported narrative. 3,950 miles reported. Look up ODI 10303653 at NHTSA ↗

THE REAR WINDOW ON OUR 2010 FORD ESCAPE SHATTERED WHEN THE DOOR WAS CLOSED. WE PURCHASED THE CAR ON NOVEMBER 5, 2009. THE CAR WAS LESS THAN 90 DAYS OLD AND HAD LESS THAN 900 MILES ON IT. IT IS USED WITHIN A 10 MILE RADIUS OF OUR HOME WITH VERY LITTLE EXPRESSWAY USE. THE FORD SERVICE DEPARTMENT SAID THAT OUR WARRANTY AND EXTENDED CARE POLICY DID NOT COVER GLASS. THE WINDOW WAS REPAIRED THROUGH OUR INSURANCE COMPANY. THERE WAS NO EVIDENCE THAT THE WINDOW HAD BEEN HIT BY FLYING DEBRIS OR MISUSED IN ANY WAY. WE FEEL THAT THE WINDOW/GLASS WAS DEFE…

Owner-reported narrative. 850 miles reported. Look up ODI 10308912 at NHTSA ↗

I HAVE HAD NUMEROUS ISSUES WITH MY 2009 FORD ESCAPE 6 SPEED TRANSMISSION. THE TRANSMISSION WAS REPLACED AFTER 17000 K WITH TOTAL INTERNAL FAILURE. WITH BOTH THE NEW AND OLD TRANSMISSIONS I HAVE HAD EXPERIENCED THE FOLLOWING SAFETY ISSUE ON NUMEROUS OCCASIONS. FAILURE TO DOWNSHIFT COMING TO A STOP, WHICH HAS RESULTED IN THE CAR LINGERING IN THE MIDDLE OF INTERSECTIONS WITHOUT THE ABILITY TO ACCELERATE. THIS HAS EITHER RESULTED IN A 3 SECOND PAUSE WHILE THE TRANSMISSION DECIDES TO DOWNSHIFT, OR ON ABOUT 5 OCCASIONS THE CAR HAS RIGHT OUT STALL…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10310756 at NHTSA ↗

I PURCHASED A 2010 FORD ESCAPE 1/2/10. A COUPLE OF WEEKS AFTER THE PURCHASE I WENT TO BACK UP AND THEN GO FORWARD. IN DOING SO, WHEN I PUT THE CAR INTO GEAR TO GO FORWARD THERE WAS A JERKING MOTION AS WELL AS A LOUD CLUNKING NOISE UNDER THE CAR. SINCE THAT TIME, I HAVE ON NUMEROUS OCCASIONS EXPERIENCE THE SAME THING. AS THE CAR SWITCHES GEARS IT WILL JERK WITH THE SAME NOISE. IT FEELS AS IF THE WHOLE BOTTOM OF THE CAR IS COMING APART AND ABOUT TO FALL OFF. I HAVE EXPERIENCED THIS AT DIFFERENT SPEEDS AND IT DOES NOT HAPPEN ALL THE TIME, BU…

Owner-reported narrative. 242 miles reported. Look up ODI 10316436 at NHTSA ↗

Reported: 2010-05-24 (May 24, 2010)

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

Consequence: A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.

Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.

Reported: 2014-05-29 (May 29, 2014)

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

Reported: 2016-10-26 (October 26, 2016)

Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the FDM flange with one that has a redesigned fuel supply port, free of charge. Remedy parts are currently unavailable. Interim notices were mailed to owners on December 13, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S41.