2013 Ford EDGE: complaints, problems and recalls

PURCHASED 2013 FORD EDGE SPORT ON JULY 14TH. I'VE HAD POSSESSION OF THE CAR FOR THREE WEEKS AS OF THIS COMPLAINT. THE CAR REQUIRED SERVICE EVERY SINGLE WEEK SINCE I'VE HAD THE CAR. THE LAST INCIDENT WAS ON AUGUST 8TH. I STARTED THE CAR, AND MULTIPLE WARNING LIGHTS APPEARED ON THE DASHBOARD. AS THE LIGHTS APPEARED, THE CAR VIOLENTLY SHUDDERED, AND THE BRAKE PEDAL WAS STIFF AND DIFFICULT TO PRESS DOWN. THE STEERING COLUMN ALSO SHUDDERED, AND THE WHEEL WAS DIFFICULT TO MANEUVER. THIS OCCURRED AT A SUPERMARKET PARKING LOT LESS THAN THREE BLOCKS AWA…

Owner-reported narrative. 600 miles reported. Look up ODI 10470110 at NHTSA ↗

THE AUTOMATIC TRUNK HAS NO SENSOR FOR ITEMS OR PEOPLE IN THE WAY. WHEN YOU HIT THE CLOSE BUTTON, IT CONTINUES TO CLOSE DESPITE SOMEONE OR SOMETHING IN ITS PATH. IT HAS NO SENSOR TO RETRACT OR STOP CLOSING. IT IS EXTREMELY DANGEROUS CONSIDERING THE SPEED AND WEIGHT OF THE DOOR. I WORRY THAT MY CHILD WILL GET CAUGHT IN THE DOOR AS MY SPOUSE AND I HAVE BEEN HIT BY THE DOOR ON MULTIPLE OCCASIONS. *TR

Owner-reported narrative. Look up ODI 10482603 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE HEADLIGHTS WERE EXTREMELY BRIGHT, CAUSING OTHER DRIVERS TO BECOME SLIGHTLY BLIND. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT MAY HAVE NEEDED AN ADJUSTMENT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 185.

Owner-reported narrative. 185 miles reported. Look up ODI 10489130 at NHTSA ↗

THE VEHICLE HESITATES AT THE TIME OF ACCELERATION AND THEN WILL SURGE. THE SURGING OCCURS AT LO SPEEDS AND IS ,UNFORTUNATELY, INTERMITTENT. A REAL PROBLEM IN TIGHT PARKING LOTS/PARKING STRUCTURES. ALMOST HIT A FAMILY IN A PARKING LOT WITH A SURGE OF SPEED. THE HESITATIONS CAN OCCUR AT LO OR HIGH SPEEDS WHEN YOU ACCELERATE. I HAVE TAKEN IT IN SEVERAL TIMES AND THEY SAY THERE IS NOTHING WRONG. DON'T KNOW IF IT IS TRANSMISSION OR ACCELERATOR? BUT IT IS DANGEROUS. *TR

Owner-reported narrative. 130 miles reported. Look up ODI 10501387 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SEAT WAS EXTREMELY LOW CAUSING CONCERN THAT IF THE AIR BAG WAS TO DEPLOY, IT WOULD STRIKE HER IN THE FACE. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT EQUIPPED WITH A SEAT ADJUSTMENT SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THEY COULD NOT ALTER THE DESIGN OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,000. *TR UPDATED 4/29/13 *CN UPDA…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10504807 at NHTSA ↗

FORD CUSTOMER SERVICE REFERENCE # [XXX] 2013 FORD EDGE VIN [XXX] ON THE MORNING OF APRIL 9, 2013 MY WIFE ([XXX]) WAS DRIVING TO WORK AT AN ELEMENTARY SCHOOL. SHE WAS APPROACHING THE SCHOOL AT ABOUT 20 MPH ON LEVEL STREET WHEN SHE NOTICED THAT THE VEHICLE WAS DIFFICULT TO CONTROL. SHE SOON REALIZED THAT THE ENGINE HAD STALLED. LUCKILY THERE WERE NO CHILDREN PRESENT AND SHE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. SHE STARTED THE VEHICLE AND PULLED INTO THE SCHOOL PARKING LOT. I REPORTED THE PROBLEM TO THE DEALER (TOWN AN…

Owner-reported narrative. 4,500 miles reported. Look up ODI 10506033 at NHTSA ↗

ONE WEEK AFTER PURCHASING THE NEW FORD EDGE I PARKED ON A HILL. APPROXIMATELY 1 HOUR AFTER EATING LUNCH, I LEFT A RESTAURANT WITH MY FAMILY. I PRESSED THE BRAKE BEFORE TURNING THE KEY AND THE BRAKES WENT ALL THE WAY TO THE FLOOR. I DROVE THE CAR HOME NOT KNOWING IF THE BRAKES WOULD GO OUT COMPLETELY. I HAD NO SIGNIFICANT PROBLEM WITH THE BRAKES AS I DROVE HOME. I CALLED FORD AND TOOK THE CAR IN FOR A CHECKUP. FORD STATED THAT THE FORD EDGE IS ENGINEERED TO ALLOW FOR THIS. I HAVE HAD SEVERAL INCIDENTS WITH THE BAKES GOING TO FLOOR WHILE STARTING…

Owner-reported narrative. 500 miles reported. Look up ODI 10511522 at NHTSA ↗

2 WEEKS AFTER I BOUGHT MY EDGE I WAS ATTEMPTING TO PARALLEL PARK AND WHEN MY ENGINE FAILURE LIGHT FLASHED AND MY CAR JUST TURNED OFF. I HAVE A PUSH BUTTON START SO I HAD TO PRESS THE BRAKE AND ATTEMPT TO TURN THE CAR ON AGAIN. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THEY COULDN'T FIND ANYTHING WRONG WITH IT. SO AGAIN IN APRIL AND AGAIN A WEEK AGO ONCE WHEN I WAS DRIVING ON A NORMAL STREET (45 MPH) AND WHILE I WAS DRIVING DOWN THE FREEWAY (75 MPH) MY CAR JUST TURNED OFF AND STATED ENGINE FAILURE LOW OIL. THE 2ND TIME IT HAPPENED MY CAR HAD …

Owner-reported narrative. 323 miles reported. Look up ODI 10512086 at NHTSA ↗

Reported: 2014-01-06 (January 6, 2014)

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Edge vehicles manufactured from September 2, 2010, through April 25, 2013, and equipped with 2.0L engines. The fuel line pulse damper metal housing may crack as a result of an improper manufacturing process. A cracked fuel line pulse damper housing may result in a combination of fuel odor, weepage, or a continuous leak while the fuel system is pressurized.

Consequence: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Ford will notify owners, and dealers will replace the fuel line with one that does not have a damper, free of charge. The safety recall began on February 25, 2014. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 13S13. IMPORTANT: This recall supersedes recall 12V-438. All vehicles that have been remedied under the previous recall need to have the current remedy applied.

Reported: 2014-07-02 (July 2, 2014)

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.