2017 Ford E-350: complaints, problems and recalls

WE ORDERED A 2017 WITH AN ADVERTISED GVW OF 14,500 AND GCVW OF 22,000 (E450) BUT THE MANUFACTURER SUBSTITUTED A 2018 PRODUCT WITH A GCVW OF 18,500 (E350) AND GVW OF ONLY 12,500 WHICH IN MY OPINION IS A MAJOR SAFETY CONCERN CONSIDERING THAT MOST VEHICLES SOLD WILL LIKELY BE OVERWEIGHT WHEN IN USE AND IT CLEARLY WILL NOT MEET THE NEEDS OF WHAT WE EXPECTED TO RECEIVE. THOR IGNORES OUR CONCERNS AND HAS OFFERED NO SOLUTION AS TO HOW WE CAN SAFELY USE THIS MOTORHOME CONSIDERING IT IS BORDERLINE OVERWEIGHT WITH MINIMAL LOADING AND PASSENGERS.

Owner-reported narrative. 22 miles reported. Look up ODI 11021294 at NHTSA ↗

WHILE DRIVING ON INTERSTATE AT THE SPEED OF 75 MPH WENT OVER A SMALL BUMP ON ROAD THAT HAD BEEN REPAIRED AND MY TRUCK WENT INTO A SEVERE FRONT END SHAKE AND WOBBLE THAT I JUST ABOUT WENT INTO THE DITCH. (SCARED TO DEATH) SLOWED DOWN TO 10 MPH AND IT STOPPED SO I SLOWLY REGAINED SPEED ONLY TO FIND THAT THE NEXT LITTLE BUMP I WENT OVER IT DONE IT AGAIN. I AM HEAR TO SAY THAT IF I HAD BEEN PULLING MY LIVING QUARTERS HORSE TRAILER I AM SURE THE OUTCOME WOULD HAVE BEEN DIFFERENT. SO I SEE OTHERS HAVE HAD THIS SAME ISSUE SO WHAT IS TAKING THE FORD …

Owner-reported narrative. 22,200 miles reported. Look up ODI 11131154 at NHTSA ↗

UNINTENDED ACCELERATION OCCURRED TWICE IN SEPTEMBER 2018. ONCE WHILE IN REVERSE; THE OTHER WHILE IN DRIVE. NO ACCIDENT OR INJURY OCCURRED. THIS IS A NEW VEHICLE. THE TRUCK WAS STATIONARY AT A RED LIGHT. WHEN THE INCIDENT OCCURRED WHILE IN DRIVE. I WAS SLOWLY BACKING UP IN A PARKING LOT, WITH MY FOOT ON THE BRAKE WHEN THE INCIDENT OCCURRED WHILE IN REVERSE.

Owner-reported narrative. 2,200 miles reported. Look up ODI 11132654 at NHTSA ↗

THIS VEHICLE IS USED AS AN AMBULANCE. ON TWO SEPARATE OCCASIONS THE VEHICLE WAS INVOLVED IN TWO MAJOR ACCIDENTS, ONCE GOING FORWARD FROM A STATIONARY POSITION THROUGH OUR BUILDING GARAGE DOOR AND THE OTHER WHILE IN REVERSE TRYING TO SLOW DOWN BACKING UP AND GOING THROUGH AN INTERIOR BUILDING WALL. THE GAS AND BRAKE PEDAL ARE LOCATED TOO CLOSE TOGETHER. WHEN THE DRIVER WENT TO APPLY THE BRAKES HIS FOOT PRESSES DOWN ON THE THROTTLE PEDAL AT THE SAME TIME, CAUSES THE VEHICLE TO TAKE OFF. THE MORE BRAKE YOU PUSH THE MORE THROTTLE IS PRESSED. WE ALS…

Owner-reported narrative. 21,016 miles reported. Look up ODI 11180979 at NHTSA ↗

TAILGATE OPENS ON IT'S OWN WHILE DRIVING OR IN PARK IN WET WEATHER ON ANY ROAD.

Owner-reported narrative. 20,096 miles reported. Look up ODI 11182400 at NHTSA ↗

WHILE DRIVING THIS VEHICLE AT HIWAY SPEED OF 60 MPH, I HIT A BUMP IN THE ROAD, THE VEHICLE STARTED VIBERATING VIOLENTLY IN THE FRONT END. THE STEERING WAS NEARLY UN-CONTROLLABLE. I TOOK THE VEHICLE TO MY DEALERSHIP WHERE THE ORDERED A PART THAT WAS SUPPOSED TO FIX THE PROBLEM. IT DID NOT FIX THE PROBLEM. THERE SEEMS TO BE AN ISSUE WITH THIS MODEL OF VEHICLE SINCE OTHER TRUCK OWNERS HAVE EXPERIENCED THE SAME PROBLEM. THIS IS A SERIOUS SAFETY CONCERN, AND SHOULD BE PLACED ON A RECALL.

Owner-reported narrative. 19,000 miles reported. Look up ODI 11182619 at NHTSA ↗

EXPERIENCED THE INFAMOUS FORD "DEATH WOBBLE" AFTER HITTING A ROAD DIP AT 65MPH WHILE TRAVELLING TO FL. I WAS PULLING OUR 5TH WHEEL CAMPER. I RE-EXPERIENCED IT AGAIN 15 TIMES DURING THE SAME TRIP!!! FRONT END SHAKES UNCONTROLLABLY UNTIL YOU SLOW DOWN BELOW 40, WHICH IS A HAZARD ON A FREEWAY! OCCURRED SEVERAL TIMES AROUND 45-50 MPH, TOO. PLEASE HAVE FORD ISSUE A RECALL!!! I AM NOT THE ONLY OWNER EXPERIENCING THIS PROBLEM AND IT IS A HAZARD TO DRIVE AND HAVE IT OCCUR.

Owner-reported narrative. 36,500 miles reported. Look up ODI 11191424 at NHTSA ↗

WHEN DRIVING ON HIGHWAY AND GO OVER A BUMP IN ROAD THE TRUCK GOES INTO A DEATH WOBBLE AND YOU NEED TO IMMEDIATELY HIT THE BRAKES AND SLOW DOWN TO ALMOST A COMPLETE STOP TO GET THE TRUCK BACK UNDER CONTROL. VERY LIFE THREATENING. THIS IS THE SECOND TIME I HAVE HAD TO TAKE BACK TO DEALER FOR SAME REASON. THE LAST TIME THIS HAPPENED IT ALMOST THREW ME IN THE DITCH. THIS IS A VERY SERIOUS SITUATION AND THERE SHOULD ABSOLUTELY BE A RECALL DONE BEFORE SOMEONE GETS KILLED WHEN THIS HAPPENS.

Owner-reported narrative. 32,000 miles reported. Look up ODI 11193234 at NHTSA ↗

Reported: 2019-03-18 (March 18, 2019)

Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

Reported: 2019-05-03 (May 3, 2019)

Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy: Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.

Reported: 2019-05-29 (May 29, 2019)

VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Reported: 2019-06-18 (June 18, 2019)

SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.