2010 Ford E-350: complaints, problems and recalls

TL*THE CONTACT OWNS A 2011 FORD E-350. THE CONTACT STATED THAT THERE WAS ONLY A SMALL AMOUNT OF SPACE BETWEEN THE TOP OF THE REAR SEATS AND THE CEILING OF THE VEHICLE. THE CONTACT BELIEVED THAT THE AMOUNT OF SPACE WAS A SAFETY HAZARD IN THE EVENT OF A CRASH. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. THE VIN WAS UNAVAILABLE.

Owner-reported narrative. Look up ODI 10368340 at NHTSA ↗

VEHICLE HAS A MISFIRE PROBLEM AND STALLING PROBLEM WHEN DRIVING AND OR AT IDLE. THIS PROBLEM HAS BEEN ADDRESSED BY THE MANUFACTURE ON SEVERAL OCCASIONS BUT HAS NOT BEEN RESOLVED. THIS DEFECT OCCURS WHENEVER IT WANTS TO AND IT HAS SHUT OFF ON THREE OCCASIONS AND ALMOST CAUSED AN ACCIDENT WITH ONE OF THE OCCURRENCES. THE MISFIRE WAS SO ABRUPT THAT IT ALMOST CAUSED AN ACCIDENT WITH MY WIFE AND I IN THE VEHICLE. *TR

Owner-reported narrative. 2,000 miles reported. Look up ODI 10373237 at NHTSA ↗

ON THE 2003 AND UP FORD E-SERIES VANS USED FOR AMBULANCE CONVERSIONS. THE CABLE LEADING FROM THE REAR BATTERY UNDER THE VEHICLE TO THE FORD FACTORY JUMP STUD. THE CABLE IS CORRODING AND BREAKING OFF, CAUSING ARCING. ALSO THE FACTORY JUMP STUD, IS WHERE QVM RECOMMENDS THAT AMBULANCE MANUFACTURERS ATTATCH THE CABLE FEEDING THE AMBULANCE CONVERSION. WHEN THE FORD CABLE BREAKS, IT CAUSES THE AMBULANCE CONVERSION TO LOOSE ALL ELECTRICAL POWER TYPICALLY INCLUDING ALL WARNING DEVICES IE SIRENS, LIGHTS, ETC. DOME ATTENDANT LIGHTING, INVERTERS, TW…

Owner-reported narrative. 18,000 miles reported. Look up ODI 10381068 at NHTSA ↗

I WAS GOING DOWN THE ROAD 45MPH AND ALL OF A SUDDEN IT HAS TROUBLE LIKE IT WASN'T GETTING ANY GAS AND IT STARTED DROPPING SPEED WENT ALL THE TO 0. WHEN YOU PULL OVER AND PUT IT IN PARK IT RUNS REALLY ROUGH, THEN I CUT IT OFF LEAVE IT SIT 10 MINUTES. TRY TO CRANK IT BACK UP SOMETIMES IT WILL CRANK SOMETIMES IT WON'T, THEN IT ACTS LIKE IT'S NOT GETTING ANY GAS. *TR

Owner-reported narrative. 51,000 miles reported. Look up ODI 10534466 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 FORD E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SLIGHTLY VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE FRONT PASSENGER'S SIDE LOWER BALL JOINT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Owner-reported narrative. 22,000 miles reported. Look up ODI 10535488 at NHTSA ↗

WE WERE HAVING TROUBLE WITH THE DEADBOLT ON THE MOTORHOME OFF AND ON AND HAD TO USE THE CHASSIS DOORS TO EXIT AND ENTER THE VEHICLE. ON THIS PARTICULAR DAY WE WERE HEADING FOR THE BEACHES IN YORKTOWN. ONCE WE ARRIVED WE TRIED TO EXIT THE COACH AND WERE UNABLE TO UNLOCK THE DEADBOLT AND THE REGULAR LOCK, SO WE HAD TO BRING EVERYTHING OVER THE CHASSIS SEATS TO EXIT THE VEHICLE. *TR

Owner-reported narrative. 15,859 miles reported. Look up ODI 10605293 at NHTSA ↗

3 OUT OF 5 TIRES FROM THE SAME RUN DELAMINATED AND TWO OF THEM BLEW OUT CAUSING BODY DAMAGE TO MY VAN. FIRST EVENT HAPPENED IN JULY OF 2014 AND LAST ONE HAPPENED IN JAN OF 2015. ONE OF THE TIRES WAS NOTED TO BE DELAMINATING WHILE THE TIRES WERE BEING EXAMINED AND BEFORE IN BLEW. ALL THE TIRES HAD BETWEEN 60-65,000 MILES ON THEM (70,000 MILE TIRE). ALL HAD LEGAL TREAD AND ALL WERE UNDER 6 YEARS OLD. THE TIRE RUN BEFORE THIS ONE, OF THE SAME MODEL, WAS RECALLED BY MICHELIN. *TR

Owner-reported narrative. 72,000 miles reported. Look up ODI 10694283 at NHTSA ↗

TL* THE CONTACT OWNS A 2010 FORD E-350. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT A SPARK PLUG WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

Owner-reported narrative. Look up ODI 10816955 at NHTSA ↗

Reported: 2011-02-24 (February 24, 2011)

BRAUN IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 PARATRANSIT VANS BUILT ON FORD E-350 CHASSIS FROM APRIL 27, 2005, THROUGH JULY 29, 2010, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS (EM-1) MANUFACTURED FROM JANUARY 1, 2006 THROUGH DECEMBER 2010, CONTAINING A DELPHI PACK-CON III FUSE HOLDER IN AN ALLIED MOTION MOTOR ASSEMBLY; EM-1 UNIT PART NUMBERS 77-62112-XX AND 77-62512-XX, STARTING WITH SERIAL NUMBER KNT90890232 TO SERIAL NUMBER NNE91230058. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Consequence: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.

Remedy: BRAUN WILL NOTIFY OWNERS AND INSTRUCT THEM TO CONTACT EITHER CARRIER OR A BRAUN DEALER TO OBTAIN THE FREE REMEDY. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR BRAUN AT 1-800-THE-LIFT (1-800-843-5438).

Reported: 2011-08-01 (August 1, 2011)

FRONTLINE IS RECALLING CERTAIN MODEL YEAR 2006-2011 ELECTRONIC NEWS GATHERING (ENG) VEHICLES BUILT ON A FORD E-350 CHASSIS WITH AN AFTERMARKET REAR ANTI-SWAY BAR AND MANUFACTURED FROM OCTOBER 31, 2006, THROUGH JULY 12, 2011. THESE VEHICLES MAY BE SUSCEPTIBLE TO REAR HYDRAULIC BRAKE LINE DAMAGE. THE REAR ANTI-SWAY BAR FRAME MOUNTING BOLT THREADS MAY COME IN CONTACT WITH THE STEEL HYDRAULIC BRAKE LINE. IF METAL-TO-METAL ABRASION OCCURS, THE BRAKE LINE MAY EVENTUALLY RUPTURE AND CAUSE A LOSS OF HYDRAULIC SERVICE BRAKE PRESSURE.

Consequence: IF A LOSS OF SERVICE BRAKE PRESSURE OCCURS, THE DRIVER MAY NOT BE ABLE TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH

Remedy: FRONTLINE WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY LOCAL FORD DEALERS AND FRONTLINE AUTHORIZED SERVICE FACILITIES. THE MANUFACTURER BEGAN CONTACTING OWNERS BY TELEPHONE ON JULY 12, 2011. OWNERS MAY CONTACT FRONTLINE COMMUNICATIONS AT 1-727-573-0400.

Reported: 2011-08-31 (August 31, 2011)

ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

Reported: 2012-06-29 (June 29, 2012)

PRIME-TIME SPECIALTY VEHICLES (PRIME-TIME) IS RECALLING ONE MODEL YEAR 2010 FORD E350 SUPER VAN EQUIPPED WITH A BRAUN CENTURY-2 WHEELCHAIR LIFT. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Consequence: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy: PRIME-TIME WILL NOTIFY THE OWNER, AND THE REPAIRS WILL BE PERFORMED BY AN AUTHORIZED BRAUN DEALER FREE OF CHARGE. OWNERS MAY CONTACT PRIME-TIME AT 1-574-293-9191.

Reported: 2013-06-21 (June 21, 2013)

Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.

Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

Reported: 2014-04-16 (April 16, 2014)

Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.

Consequence: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

Remedy: Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.

Reported: 2014-04-23 (April 23, 2014)

Advanced Wheels of Technology, Inc. (Advanced Wheels) is recalling certain model year 2008-2010 Ford E-350 vehicles modified by Advanced Wheels and equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.

Consequence: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.

Remedy: Braun Corporation notified all of the vehicle owners, and Advanced Wheels replaced the recalled parts with new parts, free of charge. Owners may contact Advanced Wheels customer service at 1-860-653-8064.

Reported: 2014-07-10 (July 10, 2014)

Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.

Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

Reported: 2014-09-24 (September 24, 2014)

Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

Reported: 2014-10-03 (October 3, 2014)

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Reported: 2014-11-05 (November 5, 2014)

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Reported: 2015-11-04 (November 4, 2015)

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2015-11-17 (November 17, 2015)

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Reported: 2015-11-20 (November 20, 2015)

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2016-05-24 (May 24, 2016)

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.