1997 Ford E-350: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
57 owner complaints analyzed
4 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 1997 model year. Data snapshot: . 23 complaints include usable failure mileage.
Most common problems
Tires:Tread/Belt is the most frequently named component, appearing in 14 of 57 complaints (24.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 8.8% |
| Steering behavior | 3 | 5.3% |
| Fuel system concerns | 3 | 5.3% |
| Electrical and battery issues | 2 | 3.5% |
| Transmission and shifting | 1 | 1.8% |
| Engine operation | 1 | 1.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Tires:Tread/Belt | 14 |
| Engine And Engine Cooling:Engine | 7 |
| Tires | 7 |
| Air Bags | 3 |
| Tires:Sidewall | 3 |
| Engine And Engine Cooling | 2 |
| Engine And Engine Cooling:Engine:Gasoline | 2 |
| Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings | 2 |
Tires:Tread/Belt: 14; Engine And Engine Cooling:Engine: 7; Tires: 7; Air Bags: 3; Tires:Sidewall: 3; Engine And Engine Cooling: 2; Engine And Engine Cooling:Engine:Gasoline: 2; Fuel System, Gasoline:Delivery:Hoses, Lines/Piping, And Fittings: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 4 |
| 50,000 to 74,999 | 6 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 4 |
Under 25,000: 3; 25,000 to 49,999: 4; 50,000 to 74,999: 6; 75,000 to 99,999: 4; 100,000 to 149,999: 2; 150,000 and above: 4
50,000 to 74,999 miles has the most reports with usable mileage (6). 34 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 15 |
| 2001 | 9 |
| 2002 | 5 |
| 2003 | 3 |
| 2004 | 4 |
| 2006 | 3 |
| 2008 | 3 |
| 2009 | 4 |
| 2010 | 2 |
| 2011 | 1 |
| 2012 | 1 |
| 2013 | 2 |
| 2017 | 1 |
| 2018 | 1 |
| 2020 | 2 |
| 2023 | 1 |
2000: 15; 2001: 9; 2002: 5; 2003: 3; 2004: 4; 2006: 3; 2008: 3; 2009: 4; 2010: 2; 2011: 1; 2012: 1; 2013: 2; 2017: 1; 2018: 1; 2020: 2; 2023: 1
Pattern summary
Tires:Tread/Belt leads the component reports. Braking behavior appears in 5 complaint narratives. Steering behavior appears in 3 complaint narratives. Fuel system concerns appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10000736 · 2003-01-05 (January 5, 2003)
1997 FORD SUPER CLUB WAGON XLT (E350) ABS SYSTEM ENGAGES INAPPROPRIATELY CAUSING TOTAL LACK OF BRAKING POWER. THE ABS CONTROL UNIT DOES NOT RECORD AN ERROR CODE SO MY MECHANIC CANNOT FIND A CAUSE. I HAVE HAD TO REMOVE THE ABS FUSE IN ORDER TO HAVE TRUSTWORTHY BRAKES.
Owner-reported narrative. 98,979 miles reported. Look up ODI 10000736 at NHTSA ↗
Owner report 10002719 · 2003-01-15 (January 15, 2003)
SPARK PLUG WAS BLOWN OUT OF THE ALUMINUM HEAD OF AN E-350 FORD V-8 VORTEX ENGINE. MECHANICS I HAVE SPOKEN TO HAVE REPORTED FAMILIARITY WITH THIS EXACT PROBLEM WHEN VEHICLE REACHES 60,000 PLUS MILES. INDIVIDUAL WITH SAME TYPE AND YEAR (97) TRUCK IS HAVING SAME TROUBLE.
Owner-reported narrative. 63,000 miles reported. Look up ODI 10002719 at NHTSA ↗
Owner report 10018785 · 2003-05-16 (May 16, 2003)
THE RUBBER HOSE ~7/8" DIA. JUST ABOVE THE GAS TANK FILLER TUBE, WHICH RELIEVES PRESSURE AND ALLOWS THE TANK TO FILL PROPERLY, CRACKED AND SEPARATED. WHEN EVER THE TANK WAS FILLED TO THE TOP, FUEL WOULD SPEW ALL OVER THE GROUND. THE LEAK RAN DOWN FRAME RAILS AND WAS DIFFICULT TO LOCATE, I HAD TO CRAWL UNDERNEATH THE VEHICLE, DURING FILLING TO FINALLY LOCATE THE SOURCE OF THE FUEL LEAK. ONCE BEFORE THE LEAK WAS LOCATED, I DUMPED ABOUT A GALLON OF FUEL OR MORE ON THE GROUND, BEFORE I COULD SHUT OFF THE PUMP AS I FILLING MY TANK AND CHECKING THE …
Owner-reported narrative. 70,000 miles reported. Look up ODI 10018785 at NHTSA ↗
Owner report 10072421 · 2004-05-11 (May 11, 2004)
HIGH PRESSURE FUEL RETURN LINE FAILED AS I WAS READY TO DEPART FOR THE DAY. I HAD STOPPED AFTER DRIVING ABOUT 300 FEET; UPON EXITING I SMELLED A STRONG FUEL ODOR AND NOTICED A FUEL TRACK LEADING FROM MY VEHICLE. FUEL WAS LEAKING BADLY ONTO THE HEAT SHIELD ABOVE THE CATALYTIC CONVERTER OR MUFFLER. HAD THE FAILURE OCCURED WHEN THE ENGINE WAS HOT, THERE WOULD HAVE BEEN A FIRE BOMB. IT HAD TO BE TOWED TO THE NEAREST FORD DEALER. THEY REPLACED PART [XXX], A $143.39 TUB ASSEMBLY-FUEL LINE, WHICH IS A COMPOSITE METAL AND HIGH PRESSURE PLASTIC FUEL LIN…
Owner-reported narrative. 25,883 miles reported. Look up ODI 10072421 at NHTSA ↗
Owner report 10082416 · 2004-07-22 (July 22, 2004)
THE MOTOR HOME ENGINE OPERATED FINE WHILE WE WERE ON AN EXTENDED 1700 MILE TRIP. THE GAUGES REGISTERED NORMAL. WE CHECKED THE OIL & ANTIFREEZE & THEY WERE AT THE NORMAL LEVELS. AFTER WE RETURNED: AT MILEAGE 48526 WE STARTED THE ENGINE ON MAY 6, 2004 THE ENGINE STARTED WITH A LARGE KNOCKING NOISE & THERE WAS WHITE SMOKE OUT THE TAILPIPE. 2. ANTIFREEZE HAD GOTTEN INTO THE OIL SO THE ROD BENT & #1 CYLINDER WAS SCORED WHEN THE ENGINE WAS STARTED. 3. THE HEAD GASKETS & HEAD WAS NORMAL - THE WHOLE ENGINE HAD TO BE REPLACED!*JB
Owner-reported narrative. 48,526 miles reported. Look up ODI 10082416 at NHTSA ↗
Owner report 10088846 · 2004-08-30 (August 30, 2004)
I HAVE A 97 FORD E-350 AND THE FUEL LINE DEVELOPED A LEAK DUE TO THE PLASTIC OUTER COATING RUBBING AGAINST THE LINE. I CONSIDER THIS A FIRE HAZARD AS IT IS LOCATED DIRECTLY ABOVE THE EXHAUST.*AK
Owner-reported narrative. 55,000 miles reported. Look up ODI 10088846 at NHTSA ↗
Owner report 10090086 · 2004-08-31 (August 31, 2004)
FUEL TANK LEAKED FUEL FROM THE TOP OF THE TANK ON BOTH SIDES. RECALL 01V114000 WAS ISSUED REGARDING THIS PROBLEM. *AK
Owner-reported narrative. Look up ODI 10090086 at NHTSA ↗
Owner report 10156054 · 2006-04-25 (April 25, 2006)
VEHICLE IS A FORD E-350 CHASSIS EQUIPPED WITH A UNICEL BOX BODY. THE FAILURE IS THE MOUNTING OF THE TRUCK BODY TO THE CHASSIS. THE DESIGN OF THE BOX ATTACHING MECHANISM IS INFERIOR RESULTING IN A SEPARATION OF THE BODY FROM THE CHASSIS. THE BODY IS ATTACHED ONLY TO THE PLYWOOD FLOOR OF THE BOX ONLY WITH NO OTHER STRUCTURAL COMPONENTS. THE ATTACHMENT POINTS ARE ALSO INACCESSIBLE FOR INSPECTION RESULTING IN THE INABILITY TO INSPECT THE CORROSION OF THE BOLTS AND THE ULTIMATE FAILURE OF THE MOUNTING TO THE CHASSIS. *NM
Owner-reported narrative. 261,000 miles reported. Look up ODI 10156054 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
01V114000 · Fuel System, Gasoline:Storage:Tank Assembly
Reported: 2001-04-05 (April 5, 2001)
VEHICLE DESCRIPTION: ON CERTAIN VANS WITH AMBULANCE PREP PACKAGES OR OTHER SEVERE-DUTY APPLICATIONS INVOLVING OPERATION AT OR NEAR THE GROSS VEHICLE WEIGHT WITH FREQUENT TWISTING OF THE VEHICLE BODY, SUCH AS OFF-ROAD, ROUGH ROAD OR SPEED BUMP EVENTS, THE 35 GALLON MID-SHIP FUEL TANK COULD DEVELOP A CRACK WHERE IT CONTACTS THE FRAME CROSS MEMBER. IF THE FUEL TANK CRACKS, FUEL LEAKAGE COULD OCCUR.
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK AND, IF CRACKED, WILL REPLACE THE TANK. INSULATOR PADS WILL BE INSTALLED ON ALL VEHICLES TO REDUCE THE STRESS LEVELS IN THE FUEL TANK. OWNER NOTIFICATION BEGAN APRIL 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
NHTSA campaign record ↗07V336000 · Vehicle Speed Control
Reported: 2007-08-03 (August 3, 2007)
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
NHTSA campaign record ↗08V051000 · Vehicle Speed Control:Cruise Control
Reported: 2008-02-04 (February 4, 2008)
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Consequence: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
NHTSA campaign record ↗09V399000 · Vehicle Speed Control
Reported: 2009-10-13 (October 13, 2009)
FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Consequence: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
NHTSA campaign record ↗