2013 Ford E-250: complaints, problems and recalls

TL* THE CONTACT OWNS A 2013 FORD E-250. WHILE PARKED, THE CONTACT NOTICED THAT THE COVER FELL OFF OF THE BRAKE PEDAL. THE CONTACT STATED WAS CONCERNED OF THE HAZARD OF A PIN IN THE BRAKE PEDAL BEING KNOCKED OUT. THE VEHICLE WAS INSPECTED AND THE COVER WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 1000. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 1,000 miles reported. Look up ODI 10537527 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FORD E-250 EQUIPPED WITH HANKOOK TIRES, TIRE LINE: DYNAPRO AS, TIRE SIZE: LT245/75R16. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR PASSENGERS SIDE TIRE TREAD SEPARATED FROM THE WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND THE TIRE WAS NOT REPLACED. THE FAILURE MILEAGE ON BOTH THE VEHICLE AND THE TIRES WAS 11,000. UPDATED 9/4/14*CN THE COMSUMER STATED THE TIRE LOOKS AS IF IT CONTAINS DRY ROT. UPDATED 12/18/2014 *JS

Owner-reported narrative. 11,000 miles reported. Look up ODI 10616333 at NHTSA ↗

TAKATA AIR BAG ..WHILE CAR WAS PARKED AND IGNITION OFF FOR A COUPLE OF HOURS WOKE UP THE NEXT MORNING TO FIND THE DRIVER.SIDE AIR BAG DEPLOYED FOR NO REASON TOOK TO FORD DEALERSHIP THEY RAN DIAGNOSTIC AND TOLD ME THERE WERE NO ERROR CODES FOUND OTHER THEN AIR BAG DEPLOYED

Owner-reported narrative. Look up ODI 10953949 at NHTSA ↗

DRIVER'S SIDE DOOR LATCH IS BROKEN. DOOR WILL NOT REMAIN CLOSED WHICH IS A SAFETY ISSUE. THE PROBLEM STARTED ABOUT A WEEK AGO, WHILE THE VEHICLE WAS STATIONARY AND HAS GOTTEN PROGRESSIVELY WORSE. NOW THE LATCH DOES NOT ENGAGE AT ALL SO THE VEHICLE CAN NOT BE USED. IT IS A COMPANY MAIL VAN AND IS IN THE PROCESS OF BEING REPAIRED.

Owner-reported narrative. 27,000 miles reported. Look up ODI 11006727 at NHTSA ↗

ON 3/17/2014 WE HAD 4 2-LT225/75R16E HT 701 115S BW SENTINEL INSTALLED ON OUR VAN BY BIG BRAND TIRE & SERVICE IN LOMPOC CA. THESE TIRES ARE RATED FOR 50,000 MILES. WE HAVE DRIVEN ABOUT 13,000 MILES. ON 8/6/2020 WE WERE DRIVING FROM WA TO SOUTHERN CA. THE RIGHT REAR TIRE STARTED GOING FLAT WHILE DRIVING. WE HAD AAA INSTALL THE SPARE AND WE CONTINUED ON OUR TRIP. ABOUT 200 MILES LATER THE VAN STARTED SHAKING VERY BADLY. WE WERE ON I5 IN THE MIDDLE OF THE CA DESERT. USING OUR PHONE WE FOUND A TIRE SHOP ABOUT 50 MILES AWAY. WE MANAGE TO LI…

Owner-reported narrative. 40,000 miles reported. Look up ODI 11348719 at NHTSA ↗

MY HEADLIGHTS AND TAIL LIGHTS JUST COME ON ALL BY THEMSELVES, OR IF YOU OPEN OR CLOSE THE DOORS---THEY COME ON OR GO OFF. REALLY SCARY STUFF.I TOOK THE COVER OFF, AND THERE IS WATER INSIDE THE REAR LIGHTS. I HAD THIS SAME PROBLEM ON MY F-150 TRUCK IN 1998. WHY HASNT FORD FIXED THIS PROBLEM BY NOW???

Owner-reported narrative. 103,000 miles reported. Look up ODI 11352441 at NHTSA ↗

TL* THE CONTACT OWNS 2013 FORD E-250. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THERE WAS A LEAK AT THE FUEL RELAY PRESENT AFTER AT START-UP. THE CONTACT WAS INFORMED THAT THE FUEL RELAY NEEDED TO BE REPLACED. GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, BEAVERCREEK, OH 45434) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT…

Owner-reported narrative. 117,000 miles reported. Look up ODI 11361882 at NHTSA ↗

The contact owns a 2013 Ford E-250 equipped with Cooper Tires, Tire Line: Discoverer A/T, Tire Size: 245/75/16, DOT Number: (N/A). The contact stated that while he was inspecting the rear tires, he noticed that the tires were cracked with tread separation. The contact called a tire shop and the tires were replaced with another brand of tires. The manufacturer was not notified of the failure. The approximate tire failure mileage was 10,000. The vehicle failure mileage was not provided.

Owner-reported narrative. Look up ODI 11440788 at NHTSA ↗

Reported: 2014-03-04 (March 4, 2014)

Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

Consequence: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.

Remedy: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

Reported: 2014-05-02 (May 2, 2014)

WMK Inc., doing business as Mobility Works, Inc. (Mobility), is recalling certain model year 2013-2014 Mobility-modified Ford E-150, and E-250 transit buses manufactured December 1, 2013, through January 4, 2014, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.

Remedy: Mobility will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began on June 4, 2014. Owners may contact Mobility customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884 or by e-mail at recall.admin@wabtec.com.

Reported: 2014-09-23 (September 23, 2014)

National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Reported: 2014-10-03 (October 3, 2014)

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Reported: 2014-11-05 (November 5, 2014)

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Reported: 2015-11-04 (November 4, 2015)

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2015-11-17 (November 17, 2015)

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Reported: 2015-11-20 (November 20, 2015)

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2016-05-24 (May 24, 2016)

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Reported: 2019-02-26 (February 26, 2019)

New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Consequence: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

Remedy: New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.