2011 Ford E-250: complaints, problems and recalls

TL* THE CONTACT OWNS A 2011 FORD E-250. THE CONTACT WAS DRIVING 72 MPH WHEN THE CONTACT EXPERIENCED A STEERING FAILURE IN WHICH THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE DEALER ADVISED THAT THE FAILURE WAS A RESULT OF THE BALL JOINT NOT BEING PROPERLY BROKEN IN DURING USE. THE DEALER OFFERED NUMEROUS REMEDIES BUT NONE RESOLVED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 347 AND THE CURRENT MILEAGE WAS 2,800. UPDATED 09/15/11 *BF UPDATED 12/19/1…

Owner-reported narrative. 347 miles reported. Look up ODI 10415377 at NHTSA ↗

THE INTERIOR GRAB HANDLE IS USED TO CLIMB INTO THE TRUCK. DUE TO A WEAK DESIGN THE HANDLE BREAKS CAUSING THE POTENTIAL FOR A PERSON TO FALL BACKWARDS AND SERIOUSLY INJURING THEMSELVES. *TR

Owner-reported narrative. 22,000 miles reported. Look up ODI 10588703 at NHTSA ↗

A SHORT WHILE AFTER OWNING THE VEHICLE, THE BRAKE LIGHT BULBS BURNT OUT. I'VE HAD TO REPLACE ALL THE BRAKE LIGHT BULBS APPROXIMATELY EVERY 3 MONTHS OR SO. AFTER A FEW BULB REPLACEMENTS I NOTICED THE SOCKETS THAT HOLD THE BULB STARTING TO LOOK BURNT. NOW ALL THE SOCKETS IN THE REAR OF THE VEHICLE ARE TO THE POINT WHERE THEY ARE COMPLETELY "FRIED" AND MELTED NEEDING REPLACED. *TR

Owner-reported narrative. 10,000 miles reported. Look up ODI 10594474 at NHTSA ↗

TL* THE CONTACT OWNS A 2011 FORD E-250. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE DEALER STATED THAT THE UREA PUMP WAS CONTAMINATED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,606. JCC

Owner-reported narrative. 36,606 miles reported. Look up ODI 10621472 at NHTSA ↗

LAST WEEK I RECEIVED NOTICE FROM MICHELIN NORTH AMERICA THAT MY CLAIM I PRESENTED IN WRITING ON MAY 18 HAD BEEN DENIED. I FILED THE CLAIM BECAUSE I HAD MY WARRANTY TIRE EXPLODED ON MY CARGO VAN RESULTING IN ABOUT $5000. IN DAMAGES. MICHELIN REPRESENTATIVE RITCH TOWNSEND SAYS THAT I AT SOME POINT I HIT SOMETHING SPLITTING THE INNER LINER THAT OVER TIME CAUSED THE TREAD DETACHMENT. THIS DID NOT HAPPEN! I AM THE ONLY PERSON THAT HAS DROVE THIS VAN WITH JUST 33,000. MILES. AREA ATTORNEY'S WITH DEFECTIVE TIRE LITIGATION EXPERIENCE ARE PERSONAL "INJ…

Owner-reported narrative. 33,492 miles reported. Look up ODI 10874751 at NHTSA ↗

THE PCM AT 34,000 MILES CAUSED TWO FUEL PUMPS TO BURN OUT IN 4 DAYS. A "WRENCH" WARNING SYMBOL APPEARED ON THE DASH AND THE VANS ENGINE DIES WHILE GOING AT HIGH SPEED (WE PULL A PRESSURE WASHING TRAILER HOLDING WITH HAZARDOUS CHEMICALS & WATER). IF IT WAS RAINING OR EVEN HEAVY TRAFFIC THIS COULD CAUSE A DANGEROUS LIFE THREATENING CRASH. ON WET ROADS THESE HEAVY COMMERCIAL VEHICLES CAN EASILY HYDRO-PLAIN WHEN THIS OCCURS PUTTING THE DRIVER & OTHERS IN DANGER WHO MAY BE IN THE PATH. WE ARE NOW WITHOUT OUR SERVICE VAN FOR 2 WEEKS & FORD ESTIMATED …

Owner-reported narrative. 34,000 miles reported. Look up ODI 10911231 at NHTSA ↗

Reported: 2011-04-20 (April 20, 2011)

FORD IS RECALLING CERTAIN MODEL YEAR 2011 E-150, E-250, E-350 AND E-450 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." IT MAY BE POSSIBLE THAT UNDER UNUSUALLY HIGH LOADS, SUCH AS DURING A CRASH, THE DRIVER POWER SEAT TRACK WORM GEAR MAY FRACTURE.

Consequence: IN THE EVENT OF A CRASH OR OTHER CIRCUMSTANCES OF SEVERE LOADING, THE WORM GEAR COULD FRACTURE AND ALLOW THE SEAT TO SHIFT UNRESTRAINED FORWARD OR BACKWARD INCREASING THE RISK AND/OR SEVERITY OF INJURIES TO THE DRIVER.

Remedy: DEALERS WILL INSPECT THE DRIVER'S SEAT TRACK ASSEMBLY, AND IF NECESSARY, REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Reported: 2011-05-31 (May 31, 2011)

ROUSH PERFORMANCE PRODUCTS IS RECALLING CERTAIN 2011 FORD E-SERIES VANS EQUIPPED WITH 5.4 OR 6.8 LITER ENGINES THAT HAVE BEEN ALTERED BY ROUSH TO OPERATE USING THE ROUSH LIQUID PROPANE AUTOGAS FUEL SYSTEM. A VALVE IN THE SYSTEM MAY HAVE BEEN MISMACHINED ALLOWING A PROPANE LEAK.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A VEHICLE FIRE.

Remedy: ROUSH WILL REPLACE THE DEFECTIVE VALVE WITH A CORRECTLY MACHINED ONE. ALL THE AFFECTED VEHICLES HAVE BEEN REPAIRED, THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

Reported: 2011-08-26 (August 26, 2011)

Ford Motor Company (Ford) is recalling certain model year 2011 Ford E-150, E-250, E-350, and E-450 vehicles built from May 12, 2011, through May 26, 2011. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, "Glazing Materials."

Consequence: The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.

Reported: 2011-08-31 (August 31, 2011)

ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.

Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.

Reported: 2013-06-21 (June 21, 2013)

Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.

Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.

Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

Reported: 2014-03-04 (March 4, 2014)

Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.

Consequence: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.

Remedy: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

Reported: 2014-07-10 (July 10, 2014)

Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.

Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.

Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

Reported: 2014-09-23 (September 23, 2014)

National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.

Reported: 2014-10-03 (October 3, 2014)

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Reported: 2014-11-05 (November 5, 2014)

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Reported: 2015-11-04 (November 4, 2015)

MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2015-11-17 (November 17, 2015)

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Reported: 2015-11-20 (November 20, 2015)

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

Reported: 2016-05-24 (May 24, 2016)

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Consequence: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

Remedy: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

Reported: 2025-12-17 (December 17, 2025)

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.