2002 Ford CROWN VICTORIA: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
58 owner complaints analyzed
2 distinct recall campaigns
50,000 mi median reported failure mileage
Scope: 2002 model year. Data snapshot: . 31 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 8 of 58 complaints (13.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 20.7% |
| Steering behavior | 8 | 13.8% |
| Fuel system concerns | 5 | 8.6% |
| Engine operation | 2 | 3.4% |
| Electrical and battery issues | 1 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 8 |
| Fuel System, Gasoline:Storage:Tank Assembly | 6 |
| Steering | 4 |
| Engine And Engine Cooling:Engine | 3 |
| Exterior Lighting | 3 |
| Vehicle Speed Control | 3 |
| Air Bags:Frontal | 2 |
| Engine And Engine Cooling | 2 |
Electrical System: 8; Fuel System, Gasoline:Storage:Tank Assembly: 6; Steering: 4; Engine And Engine Cooling:Engine: 3; Exterior Lighting: 3; Vehicle Speed Control: 3; Air Bags:Frontal: 2; Engine And Engine Cooling: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 7 |
| 150,000 and above | 2 |
Under 25,000: 8; 25,000 to 49,999: 7; 50,000 to 74,999: 3; 75,000 to 99,999: 4; 100,000 to 149,999: 7; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (8). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 1 |
| 2002 | 10 |
| 2003 | 14 |
| 2004 | 6 |
| 2005 | 3 |
| 2006 | 1 |
| 2007 | 2 |
| 2008 | 3 |
| 2009 | 4 |
| 2011 | 2 |
| 2012 | 2 |
| 2013 | 1 |
| 2014 | 4 |
| 2016 | 3 |
| 2022 | 1 |
| 2025 | 1 |
2001: 1; 2002: 10; 2003: 14; 2004: 6; 2005: 3; 2006: 1; 2007: 2; 2008: 3; 2009: 4; 2011: 2; 2012: 2; 2013: 1; 2014: 4; 2016: 3; 2022: 1; 2025: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 12 complaint narratives. Steering behavior appears in 8 complaint narratives. Fuel system concerns appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10007292 · 2003-02-24 (February 24, 2003)
THE FORD CROWN VICTORIA'S WAS INVOLVED IN NUMEROUS COLLISIONS. *AK *JB
Owner-reported narrative. Look up ODI 10007292 at NHTSA ↗
Owner report 10007528 · 2003-02-15 (February 15, 2003)
DO YOU HAVE REASEARCH REGARDING REAR VIEW MIRRORS IN CARS, FIELD OF VIEW, DISTORTION OF OBJECTS IN MIRRORS, ETC. THIS IS FOR A RESEARCH PROJECT. THANK YOU.
Owner-reported narrative. Look up ODI 10007528 at NHTSA ↗
Owner report 10010764 · 2003-03-19 (March 19, 2003)
STEERING VIBRATES. *NLM
Owner-reported narrative. 1,304 miles reported. Look up ODI 10010764 at NHTSA ↗
Owner report 10011598 · 2003-03-31 (March 31, 2003)
THE CONSUMER STATED THAT FORD REFUSED TO INSTALL A PLASTIC SHIELD AROUND THE GAS TANK TO PREVENT THE FIRE HAZARD THAT EXISTS IN THESE VEHICLES. MR SCC
Owner-reported narrative. Look up ODI 10011598 at NHTSA ↗
Owner report 10016688 · 2003-04-29 (April 29, 2003)
LOWER RIGHT BALL JOINT FAILURE UNDER NORMAL OPERATION. *JB
Owner-reported narrative. 7,456 miles reported. Look up ODI 10016688 at NHTSA ↗
Owner report 10019494 · 2003-05-08 (May 8, 2003)
THE BRAKE PEDAL AND GAS PEDAL WERE DESIGNED TOO CLOSE TOGETHER, WHICH CAUSED THE CONSUMER TO PRESS THE ACCELERATOR INSTEAD OF THE BRAKE PEDAL. *JB
Owner-reported narrative. Look up ODI 10019494 at NHTSA ↗
Owner report 10021575 · 2003-06-02 (June 2, 2003)
THE CONSUMER WAS CONCERNED WITH THE GAS TANK PROBLEM WITH THE 2002 CROWN VICTORIA. THE SERVICE MANAGER TOLD THE CONSUMER THAT THE CIVILIAN VEHICLES, AS OPPOSED TO THE POLICE AND TAXI MODELS, WERE NOT OF THE SAME DESIGN THUS NOT SUBJECT TO THE GAS TANK PROBLEM. *MR *SCC *NLM
Owner-reported narrative. Look up ODI 10021575 at NHTSA ↗
Owner report 10021850 · 2003-05-29 (May 29, 2003)
PARKESBURG BOROUGH POLICE DEPARTMENT VEHICLE. THE RIMS ON THE VEHICLE CRACKED WHICH CAUSED THE RIGHT FRONT TIRE TO DEFLATE. PLEASE PROVIDE DETAILS.*AK
Owner-reported narrative. Look up ODI 10021850 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V249000 · Fuel System, Other:Storage:Tank Assembly
Reported: 2002-09-06 (September 6, 2002)
ON CERTAIN NATURAL GAS MODEL VEHICLES, A T-FITTING THAT CONNECTS FUEL TANKS #3 AND #4 CAN DEVELOP A LEAK WHEN THE SOLENOID VALVES ARE ENERGIZED, SUCH AS WHEN THE IGNITION SWITCH IS IN THE ON POSITION OR DURING REFUELING.
Consequence: A GAS LEAK OF SUFFICIENT QUANTITY CONCENTRATED IN AN AREA TO CREATE A COMBUSTIBLE MIXTURE AND IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A REDESIGNED "T" FITTING ON #4 FUEL TANK AND TESTED FOR LEAKAGE. OWNER NOTIFICATION BEGAN SEPTEMBER 13, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
NHTSA campaign record ↗03V472000 · Fuel System, Other:Storage:Tank Assembly
Reported: 2003-11-06 (November 6, 2003)
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Consequence: IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
NHTSA campaign record ↗