2014 Ford C-MAX ENERGI: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
30 owner complaints analyzed
0 distinct recall campaigns
32,000 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 19 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 16 of 30 complaints (53.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 6 | 20.0% |
| Transmission and shifting | 2 | 6.7% |
| Engine operation | 2 | 6.7% |
| Braking behavior | 2 | 6.7% |
| Steering behavior | 1 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 16 |
| Power Train | 4 |
| Fuel/Propulsion System | 3 |
| Structure:Body | 3 |
| Engine | 2 |
| Latches/Locks/Linkages:Doors:Latch | 2 |
| Steering | 2 |
| Back Over Prevention | 1 |
Electrical System: 16; Power Train: 4; Fuel/Propulsion System: 3; Structure:Body: 3; Engine: 2; Latches/Locks/Linkages:Doors:Latch: 2; Steering: 2; Back Over Prevention: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 1 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 8; 50,000 to 74,999: 3; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (8). 11 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 3 |
| 2016 | 5 |
| 2017 | 7 |
| 2018 | 5 |
| 2019 | 6 |
| 2021 | 1 |
| 2023 | 1 |
| 2025 | 1 |
2014: 1; 2015: 3; 2016: 5; 2017: 7; 2018: 5; 2019: 6; 2021: 1; 2023: 1; 2025: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 6 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Engine operation appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10640680 · 2014-10-01 (October 1, 2014)
AFTER RAIN, THE SENSOR WARNING ON MY CAR WENT OFF ALMOST CONTINUOUSLY. THERE WERE NO WARNING SIGNS ON THE DASHBOARD, AND I RAN A VEHICLE DIAGNOSTIC TEST THAT CLAIMED EVERYTHING TO BE FINE. I TRIED USING MY CAR HOURS LATER (BY THIS TIME MY CAR WAS DRY AND HAD BEEN PARKED IN AN INDOOR GARAGE). WHEN PUTTING THE CAR INTO REVERSE OR DRIVE THE LOUD WARNING SOUND AGAIN WENT OFF. SOMETIMES IT IS A CONTINUOUS SOUND, OTHER TIMES IT STARTS WHEN I COME TO A STOP AT A RED LIGHT OR STOP SIGN (EVEN WHEN THERE ARE NO CARS OR ANYTHING NEARBY MY CAR TO WOULD SET…
Owner-reported narrative. 300 miles reported. Look up ODI 10640680 at NHTSA ↗
Owner report 10695314 · 2015-03-19 (March 19, 2015)
THE CAR HAS 2-4 CONNECTIONS FOR A CELL PHONE AND THE USB CONNECTIONS ARE LOCATED IN THE CENTER CONSUL AND WHEN IT IS USED IT CONNECTS TO THE DISPLAY MONITOR ON THE DASH. BUT WHEN IT IS USED FOR A CELL PHONE THE CELL PHONE WILL NOT CHARGED AT ANY RATE. THE CELL PHONE GOES COMPLETELY DEAD AND IT IS NO LONGER A PART OF THE CAR/PHONE SYSTEM. I TRIED USING DIFFERENT TYPES OF CHARGING CORDS AND I HAVE AN IPHONE 5S. I EVEN TURN-OFF THE PHONE TO GET IT TO CHARGE BUT NOTHING WORKS. I HAVE TO CONNECT THE PHONE TO THE BACK SEAT PLUG WHICH IS VERY I…
Owner-reported narrative. 10,000 miles reported. Look up ODI 10695314 at NHTSA ↗
Owner report 10760163 · 2015-08-29 (August 29, 2015)
AFTER TRAVELING ABOUT 3,000 MILES TOWING OUR 2014 COAX ENERGI WITHOUT ANY PROBLEMS WE HAD COME TO A STOP AND WHERE MAKING A LEFT TURN AS WE FINISHED THE LEFT TURN AS THE CARS TIRES STARTED TO COME BACK TO CENTER THE TIRES BEGAN SHAKING BACK AND FORTH VIOLENTLY AND ONLY STOPS AFTER YOU COME TO A STOP. THIS ONLY HAPPENS WHEN BEING TOWED BEHIND AN RV. I HAVE FOUND A COUPLE OF POSTS IN THE INTERNET OF PEOPLE HAVING THE SAME PROBLEM WITH THE FORD COAX ENERGI. FORD HAS NO ANSWER FOR THIS. THE CARS MANUAL STATES THAT IT IS TOWABLE BEHIND A MOTORHOME A…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10760163 at NHTSA ↗
Owner report 10783553 · 2015-10-20 (October 20, 2015)
WHILE DRIVING ON THE HIGHWAY (ABOUT 1/2 WAY THROUGH A 6-HOUR HIGHWAY TRIP), THE "STOP SAFELY" WARNING LIGHT AND ACCOMPANYING BEEPS STARTED AND THE ENGINE CUT OUT COMPLETELY. I HAD TO LATER LOOK UP IN THE MANUAL WHAT THE ORANGE TRIANGLE WARNING SYMBOL MEANT. WE PULLED OVER TO THE SIDE OF THE ROAD, PUT IT IN PARK, AND IT RESTARTED IMMEDIATELY AND WAS FINE FOR THE REST OF THE JOURNEY. I RAN THE CARS "VEHICLE HEALTH REPORT", WHICH DID NOT FIND ANY PROBLEMS. I TOOK IT TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE ISSUE AND FOUND NOTHING WRONG …
Owner-reported narrative. 4,000 miles reported. Look up ODI 10783553 at NHTSA ↗
Owner report 10846313 · 2016-03-13 (March 13, 2016)
UNABLE TO TURN OFF CAR WITH KEYLESS IGNITION. COMPUTER SEEMED TO THINK CAR WAS OFF AND WOULDN'T LET ME TURN IT ON BECAUSE IT THOUGHT IT WAS PLUGGED IN (WHICH IT WAS NOT) AND THE ENGINE WAS RUNNING AND I COULDN'T TURN IT OFF.
Owner-reported narrative. 25,000 miles reported. Look up ODI 10846313 at NHTSA ↗
Owner report 10875607 · 2016-06-21 (June 21, 2016)
WE GET A "FAULT IN CHARGING" ERROR MESSAGE WHEN WE TRY TO CHARGE THE VEHICLE
Owner-reported narrative. Look up ODI 10875607 at NHTSA ↗
Owner report 10876018 · 2016-06-22 (June 22, 2016)
THE CHARGE HOUSING CAP FELL OFF. DEALER SAYS IT AFFECTS THE CHARGING CAPACITY $500 CHEAP CRAP!!!! IT DID NOT EVEN LAST 2-YEARS!!!! HOW CAN U ABUSE IT WHEN ALL U DO IS PUSH A BUTTON!! NEVER MORE... A FORD!!!
Owner-reported narrative. Look up ODI 10876018 at NHTSA ↗
Owner report 10894712 · 2016-08-10 (August 10, 2016)
TL* THE CONTACT OWNS A 2014 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE VEHICLE WAS PLUGGED IN AND RECHARGING IN THE GARAGE. TWO HOURS LATER, AN EXTENSIVE FIRE ERUPTED FROM THE CHARGE CORD. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FLAMES. THE DEALER TESTED THE VEHICLE AND STATED THAT THE CHARGE CORD OVERHEATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A TECHNICIAN, BUT WAS NOT ABLE TO DETERMINE THE SPECIFIC CAUSE OF THE FAILURE. THE VEHICLE WAS INSPECTED BY A DEALER AND THE INSURANCE ADJUSTER. THE COSMETIC DAMAGES WERE REP…
Owner-reported narrative. Look up ODI 10894712 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.