2004 Fleetwood TERRY: complaints, problems and recalls

DT: CONTACT HAD THREE BLOWOUTS ON THREE DIFFERENT OCCASIONS ON TRAILER. CONTACT STATES THE TRAILER WAS NOT OVER LOADED, AND HE WAS GOING THE SPEED LIMIT. THE VIN NUMBER AND OTHER INFORMATION WAS NOT AVAILABLE. *AK

Owner-reported narrative. Look up ODI 10127248 at NHTSA ↗

DT: CALLER SAID THAT TRAVEL TRAILER CAME FROM THE FACTORY WITH A BENT AXLE AND AXLE ALIGNMENT. CALLER SAID VEHICLE JUMPED AROUND THE ROAD. DEALER FIXED THE PROBLEM. MANUFACTURER PAID DEALER FOR THE REPAIRS. CALLER WAS CONCERNED ABOUT VEHICLE SAFETY ON THE ROAD. *AK

Owner-reported narrative. Look up ODI 10131966 at NHTSA ↗

2004 TERRY 5TH WHEEL CAMPER HAS A ROD AND ANGLE CROSS MEMBER WELD AND POOR DESIGN WEAKNESS PROBLEM. *TS ***NO ANSWER REQUIRED*** THE CONSUMER STATED THERE IS A RECALL REGARDING THE ISSUE, HOWEVER HE IS HAVING DIFFICULTY GETTING A DEALER TO FIX IT. THE CONSUMER DID EVENTUALLY FIND SOMEONE TO PERFORM THE RECALL, HOWEVER HE HAD TO PAY FOR THE REPAIRS. RECALL 05V289000 *JB

Owner-reported narrative. Look up ODI 10151887 at NHTSA ↗

DT*: THE CONTACT STATED THAT THE CENTER SUPPORT BETWEEN THE AXLE BROKE WHICH CAUSED THE CAMPER TO SHIFT 3 INCHES AND ADDED FRICTION TO THE TIRES. THERE WAS A NHTSA RECALL, # 05V289000 , REGARDING THE STRUCTURE. THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALERSHIP HAD AGREED TO REPLACE THE BEAM THAT BROKE AND PLACE A SUPPORT BEAM IN THE FRONT AND IN THE BACK.

Owner-reported narrative. Look up ODI 10164102 at NHTSA ↗

WE WERE PREPARING TO GO CAMPING IN OUR '04 TERRY QUANTUM (BOUGHT NEW FEB 08) AND TURNED ON FRIG TO COOL BY ELECTRICITY. NOTICED NEXT DAY UNIT WAS NOT COOLING, TRIED THE GAS, STILL NOT COOLING. MY HUSBAND REMEMBERED SOMEONE TOLD HIM ABOUT THEIR RV CATCHING ON FIRE AS RESULT OF THE FRIG CATCHING ON FIRE. WE CALLED DOMETIC SERVICE CENTER, LISTENED TO A RECORDING WHICH STATED A RECALL ON ALL '04-'06 FRIG'S WITH PARTICULAR MODEL/SERIAL NUMBERS TO LOOK FOR ANY LEAKS WITH YELLOW RESIDUE ON BACK SIDE OF THE UNIT OR NOT COOLING PROPERLY. IMMEDIATELY…

Owner-reported narrative. Look up ODI 10232769 at NHTSA ↗

TL*THE CONTACT OWNS A 2004 FLEETWOOD TERRY. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE TRAILER CAUGHT FIRE AND WAS COMPLETELY DESTROYED. A UTILITY BUILDING ALSO SUSTAINED DAMAGE. THE FIRE DEPARTMENT AND THE INSURANCE INVESTIGATOR STATED THAT THE REFRIGERATOR WAS THE CAUSE OF THE FAILURE. THERE WERE NO INJURIES AND A FIRE REPORT WAS FILED. THE SERIAL AND PART NUMBERS WERE UNKNOWN. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 12/12/08 *CN UPDATED 12/15/08

Owner-reported narrative. Look up ODI 10249380 at NHTSA ↗

TL*THE CONTACT OWNS A 2004 FLEETWOOD TERRY TRAILER. WHILE DRIVING 55 MPH THE FIRE ALARMS IN THE TRAILER WERE ACTIVATED. AFTER EXAMINING THE VEHICLE THE CONTACT NOTICED THAT THE REAR PASSENGER TIRE WAS RUBBING AGAINST THE TIRE WHEEL WELL CAUSING SMOKE TO ACCUMULATE. THE FIRE DEPARTMENT WAS NOT NOTIFIED. THE FAILURE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE MILEAGE WAS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10344038 at NHTSA ↗

2004 TERRY TRAILER W/ DOMETIC REFRIGERATOR MODEL 2852 SERIAL# 605-03267. ITEM WAS RECALLED FOR DEFECT BUT WAS NEVER NOTIFIED OF THIS UNTIL FAILURE OF COMPONENT. DOMETIC REFUSING TO REPAIR REFRIGERATOR. DUE TO THE LEAKAGE OF AMMONIA THIS IS A SAFETY HAZARD. *TR

Owner-reported narrative. Look up ODI 10386794 at NHTSA ↗

Reported: 2003-11-04 (November 4, 2003)

ON CERTAIN CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS, THE OWNER MANUALS EITHER DO NOT CONTAIN THE WHEEL LUG NUT TORQUE INFORMATION OR CONTAIN INCORRECT WHEEL LUG NUT TORQUE INFORMATION FOR THE OPTIONAL "ALUMINUM WHEEL"

Consequence: VEHICLE OPERATION WITHOUT THE PROPER TORQUE APPLIED TO THE WHEEL LUG NUTS COULD RESULT IN THE LUG NUTS BECOMING LOOSE AND A WHEEL SEPARATION THAT COULD RESULT IN A CRASH.

Remedy: OWNERS WILL BE PROVIDED WITH A LABEL AND INSERT TO BE ADDED TO THE OWNER'S MANUAL. IF THE VEHICLE HAS THE "ALUMINUM WHEEL" OPTION, OWNERS ARE REQUESTED TO BRING THEIR VEHICLE INTO A DEALER TO HAVE THE WHEEL LUG NUTS TORQUED TO THE PROPER SPECIFICATIONS. OWNER NOTIFICATION BEGAN NOVEMBER 26, 2003. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-445-3307.

Reported: 2003-11-04 (November 4, 2003)

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.

Reported: 2004-03-22 (March 22, 2004)

ON CERTAIN CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH SIEMENS Q CIRCUIT BREAKER, THE CIRCUIT BREAKERS WERE MIS-MARKED.

Consequence: THIS COULD RESULT IN AN OVERHEATED CONDUCTOR IN A SUSTAINED OVERLOAD CONDITION WHICH COULD CAUSE PERSONAL INJURY AND/OR PROPERTY DAMAGE.

Remedy: DEALERS WILL INSPECT AND REPLACE THE CIRCUIT BREAKER IF NECESSARY. OWNER NOTIFICATION IS EXPECTED TO BEGIN BY APRIL 5, 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.

Reported: 2004-06-28 (June 28, 2004)

ON CERTAIN FIFTH WHEEL AND CONVENTIONAL TRAVEL TRAILERS EQUIPPED WITH ALUMINUM WHEELS MAY NOT HAVE HAD THE PROPER WHEEL LUG NUT TORQUE APPLIED. ADDITIONALLY, PAINT APPLIED TO THE MATING SURFACE OF THE HUB MAY CAUSE THE LUG NUTS TO BE MORE SENSITIVE TO LOOSENING DURING THE INITIAL SETTLING-IN OF COMPONENTS AND AFTER A WHEEL HAS BEEN REMOVED FOR SERVICE.

Consequence: A WHEEL SEPARATION COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT, REPAIR, OR REPLACE ANY DAMAGED WHEELS, LUG NUTS, LUG STUDS, AND MATING SURFACES. DEALERS WILL ALSO REMOVE PAINT FILM FROM THE MATING SURFACES. THE RECALL BEGAN ON AUGUST 5, 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-509-3418.

Reported: 2005-06-21 (June 21, 2005)

CERTAIN FIFTH WHEEL TRAVEL TRAILERS HAVE MISSING WELDS ON THE CHASSIS CROSS-MEMBERS.

Consequence: THIS CONDITION CAN CAUSE THE CROSS-MEMBER TO BECOME DISLODGED, CREATING A ROAD HAZARD IF THE FIFTH WHEEL TRAVEL TRAILER IS IN MOTION, WHICH COULD RESULT IN A CRASH.

Remedy: LIPPERT COMPONENTS, IN CONJUNCTION WITH FLEETWOOD, WILL INSPECT THE CROSS-MEMBERS FOR MISSING WELDS, REPAIR THE WELDS IF NECESSARY, AND ADD ADDITIONAL SUPPORT TO THE AFFECTED AREA. OWNERS MAY CONTACT LIPPERT DIRECTLY AT 1-866-524-7821 TO MAKE ARRANGEMENTS TO HAVE THIS INSPECTION AND REPAIR PERFORMED. THE RECALL BEGAN ON AUGUST 4, 2005.

Reported: 2005-09-27 (September 27, 2005)

ON CERTAIN FIFTH WHEEL TRAILERS, THE PROPANE GAS LINES THAT RUN THROUGH THE FLOOR OF THE SLIDE OUT ROOM PENETRATE THE FLOOR TOO FAR FROM THE OUTSIDE WALL CAUSING THE POTENTIAL FOR PINCHED LINES DURING SLIDE OUT ROOM OPERATION.

Consequence: THIS COULD LEAD TO A PROPANE GAS LEAK AND THE POTENTIAL FOR AN EXPLOSION AND/OR FIRE.

Remedy: DEALERS WILL INSPECT AND, AS NECESSARY, REROUTE THE PROPANE GAS LINE. THIS RECALL BEGAN ON OCTOBER 24, 2005. OWNERS MAY CONTACT FLEETWOOD AT 1-800-509-3418.

Reported: 2005-11-07 (November 7, 2005)

CERTAIN TRAVEL TRAILERS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120 "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." THE TIRE AND LOADING INFORMATION PLACARD CONTAINS INCORRECT "LOAD RANGE "B" INFORMATION REGARDING THE MAXIMUM CARGO CARRYING CAPACITY. THE CORRECT TIRE IS A LOAD RANGE "C".

Consequence: A FULLY LOADED TRAVEL TRAILER WILL OVERLOAD THE TIRES, WHICH COULD LEAD TO TIRE FAILURE, LOSS OF VEHICLE CONTROL, AND COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE TIRES THAT ARE MARKED "LOAD RANGE "B" AND REPLACE IT WITH A "LOAD RANGE "C" TIRE. THE RECALL BEGAN ON NOVEMBER 30, 2005. OWNERS MAY CONTACT FLEETWOOD AT 1-800-445-3307.

Reported: 2007-03-19 (March 19, 2007)

CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2008-07-15 (July 15, 2008)

FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.