2007 Fleetwood PROVIDENCE: complaints, problems and recalls

TL*THE CONTACT OWNS A 2007 FLEETWOOD PROVIDENCE 39V RV. THE CONSUMER WAS UNABLE TO EXIT THE RV, BECAUSE THE DOOR WOULD NOT OPEN. HE WAS NOT ABLE TO USE THE EMERGENCY EXIT BECAUSE THE SLIDERS WERE NOT EXTENDED AND THE EMERGENCY EXIT WAS NOT AVAILABLE. THE CONSUMER HAD TO EXIT FROM THE DRIVERS SIDE WINDOW. THE RV WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED DUE TO THE EXPIRATION OF THE WARRANTY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE RV IS AWAITING REPAIR. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE…

Owner-reported narrative. 6,000 miles reported. Look up ODI 10245666 at NHTSA ↗

TL*THE CONTACT OWNS A 2007 FLEETWOOD PROVIDENCE MOTOR HOME. IN MAY 2009 HE RECEIVED RECALL NOTICE #90209 FOR THE ELECTRICAL BATTERY CABLES THE DEALER STATED THAT THEY WOULD NOT HONOR THE RECALL AND HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE CONTACT CALLED THE MANUFACTURER LOCATED IN INDIANA AND A REPRESENTATIVE ADVISED HIM THAT FLEETWOOD FILED BANKRUPTCY. THE FAILURE MILEAGE WAS 23,000.

Owner-reported narrative. 23,000 miles reported. Look up ODI 10292371 at NHTSA ↗

Reported: 2007-01-26 (January 26, 2007)

CERTAIN MOTOR HOMES FAIL TO COMPLY WITH SECTION 6.2.6, "MARKING OF ALTERNATIVE EXITS," AS REQUIRED BY THE ANSI/NFPA 1192 STANDARD ON RECREATIONAL VEHICLES. THE DINETTE ALTERNATE EXIT/EMERGENCY EGRESS WINDOW IS NOT IDENTIFIED BY AN EXIT LABEL AND RED EGRESS LATCHES. THIS WINDOW IS USED TO EXIT THE MOTOR HOME IN AN EMERGENCY SITUATION AND MUST BE CLEARLY IDENTIFIED.

Consequence: IN THE EVENT OF A CRASH, A PASSENGER MAY NOT KNOW IMMEDIATELY WHERE THE EXIT/ EMERGENCY EGRESS WINDOW WOULD BE LOCATED, INCREASING THE RISK OF INJURY.

Remedy: DEALERS WILL INSPECT AND REPLACE THE EXISTING BLACK WINDOW LATCH WITH A RED EGRESS WINDOW LATCH AND APPLY THE "EXIT" LABEL TO THE DINETTE ALTERNATIVE EXIT/ EMERGENCY EGRESS WINDOW. THE RECALL BEGAN ON FEBRUARY 15, 2007. OWNERS MAY CONTACT FLEETWOOD AT 1-800-509-3418.

Reported: 2007-07-18 (July 18, 2007)

FREIGHTLINER IS RECALLING CERTAIN SCHOOL BUS CHASSIS, HEAVY TRUCKS, VAN CHASSIS, RV MOTORHOME CHASSIS MANUFACTURED FROM JANUARY 5 TO MAY 17, 2007, EQUIPPED WITH AXLE ALLIANCE COMPANY (AAC) FRONT AXLES. DURING THE FRONT AXLE ASSEMBLY, THE FASTENERS THAT ATTACH THE STEERING ARM OR TIE ROD ARMS TO THE SPINDLE MAY BE OVER OR UNDER TIGHTENED.

Consequence: INCORRECTLY TIGHTENED STEERING ARM FASTENERS MAY FATIGUE AND FRACTURE WHICH COULD CAUSE A CRASH WITHOUT WARNING.

Remedy: THOMAS BUILT WILL NOTIFY OWNERS, INSPECT THE FASTENERS, AND REPLACE THE STEERING ARM IF NECESSARY. THE RECALL BEGAN ON DECEMBER 21, 2007. OWNERS CAN CONTACT FREIGHTLINER AT 1-800-547-0712.

Reported: 2008-07-15 (July 15, 2008)

FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2009-02-18 (February 18, 2009)

FLEETWOOD IS RECALLING 3,782 MY 2006-2009 PROVIDENCE, EXCURSION, EXPEDITION, DISCOVERY AND BOULDER DIESEL MOTOR HOMES. THE BATTERY CABLE IS ROUTED TOO CLOSE TO A SHARP EDGE LOCATED ON TOP OF A SHELF INSTALLED OVER THE DRIVESHAFT.

Consequence: THIS CAN CAUSE ABRASION TO THE BATTERY CABLE INSULATION, LEADING TO AN ELECTRICAL SHORT AND POSSIBLY A FIRE.

Remedy: DEALERS WILL RE-ROUTE THE CABLE AWAY FROM THE SHARP EDGE LOCATION. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE RECALL BEGAN ON MAY, 26 2009. OWNERS MAY CONTACT FLEETWOOD AT 800-509-3418.