vehicle signal
U.S. public vehicle records

2002 Fleetwood PACE ARROW: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

5 owner complaints analyzed

4 distinct recall campaigns

15,274 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 2 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes, Hydraulic is the most frequently named component, appearing in 2 of 5 complaints (40.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior480.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes, Hydraulic
2
Equipment:Recreational Vehicle/Trailer
1
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip
1
Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
1
Suspension:Front:Shock Absorber
1
Component breakdown data
CategoryCount
Service Brakes, Hydraulic2
Equipment:Recreational Vehicle/Trailer1
Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip1
Service Brakes, Hydraulic:Foundation Components:Disc:Caliper1
Suspension:Front:Shock Absorber1

Service Brakes, Hydraulic: 2; Equipment:Recreational Vehicle/Trailer: 1; Service Brakes, Hydraulic:Antilock/Traction Control/Electronic Limited Slip: 1; Service Brakes, Hydraulic:Foundation Components:Disc:Caliper: 1; Suspension:Front:Shock Absorber: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 3 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
1
2004
1
2007
1
2008
1
2009
1
Complaints over time data
CategoryCount
20021
20041
20071
20081
20091

2002: 1; 2004: 1; 2007: 1; 2008: 1; 2009: 1

Pattern summary

Service Brakes, Hydraulic leads the component reports. Braking behavior appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10089747 · 2004-08-25 (August 25, 2004)

VEHICLE WAS BUILT WITH GAS GENERATOR. WHILE THE GENERATOR WAS ON THE METAL EXHAUST PIPE MAKE CONTACT WITH A PLASTIC STORAGE, CAUSING THE PLASTIC TO MELT. THIS COULD DEVELOP INTO A FIRE. *AK

Owner-reported narrative. Look up ODI 10089747 at NHTSA ↗

Owner report 10183758 · 2007-02-26 (February 26, 2007)

CUSTOMER CLAIM ABOUT RECALL CAMPAIGN WORK WHICH WAS NOT PROPERLY COMPLETED AND PUT HIM IN PRECARIOUS SAFETY SITUATIONS AND COST HIM MONEY. CUSTOMER WANTS CONCERNS REVIEWED**CC THE CONSUMER STATED THE DEFECT INVOLVED THE BRAKE CALIPER HANGING IN A PARTIAL APPLY POSITION, WHICH BECAME EXTREMELY HOT AND CAUSED SEVERE DAMAGE TO BRAKE PARTS. THE CONSUMER STATED THE ABS LIGHT WOULD ILLUMINATE. THE CONSUMER HAD BEEN TO SEVERAL DEALERS AND UPON INSPECTION IT WAS DISCOVERED THE ROTORS WERE CRACKED, ON ANOTHER OCCASION THE DRIVER SIDE SENSOR WAS LOOSE A…

Owner-reported narrative. Look up ODI 10183758 at NHTSA ↗

Owner report 10217397 · 2008-02-07 (February 7, 2008)

WHILE DRIVING ON DECEMBER 26,2007 WE FELT A DRAG ON THE UNIT AND WE WERE AWARE OF AN ODOR INDICATING SOMETHING WAS HOT. WE STOPPED AND CHECKED INTO A CAMPGROUND. AS WE BACKED INTO THE SITE AND PUT ON THE BRAKE IT WENT TO THE FLOOR, NO BRAKES. ENGINE AREA WE OBSERVED FLUID WAS SPLATTERED UNDER THE HOOD. BRAKE FLUID HAD BLOWN OUT OF THE TOP OF THE BRAKE FLUID CONTAINER. WE WERE ABLE TO GET INTO A GARAGE ON SATURDAY 29TH. AND ADVISED THE THE PROBLEM WAS WITH THE CALIPERS AND THAT WE NEEDED NEW BRAKE CALIPERS AND PROBABLY SHOULD REPLACE THE M…

Owner-reported narrative. 13,538 miles reported. Look up ODI 10217397 at NHTSA ↗

Owner report 10254793 · 2009-01-12 (January 12, 2009)

NOVEMBER OF 2008, I WAS DRIVING THROUGH LAKE WORTH, FLORIDA WHEN MY FRONT BRAKES ON MY 2002 PACE ARROW MOTOR HOME STARTED TO HEAT UP AND SMOKE. UPON INSPECTION I FOUND THE BRAKES RED HOT AT THE STEER AXLE. WHILE DOING A INTERNET SEARCH FOR PARTS,I FOUND A RV BLOG SITE WITH OVER 80 PAGES OF COMPLAINTS ABOUT THE W22 WORKHORSE CHASSIS WHICH I HAVE. I ALSO LEARNED ABOUT A RECALL BY WORKHORSE. AFTER CALLING WORKHORSE THEY TOLD ME THE UPDATE HAD BEEN DONE BY THE PREVIOUS OWNER AT 12,000 MI. IT NOW HAS 17,000 MI. AND I SEE THE UPDATE DIDN'T WORK. I HA…

Owner-reported narrative. 17,010 miles reported. Look up ODI 10254793 at NHTSA ↗

Owner report 762701 · 2002-06-05 (June 5, 2002)

THE UNIT IS "TOPPING OUT" AGAINST THE SHOCKS WHEN THE VEHICLE GOES OVER A SERIES OF BUMPS. IT SEEMS AS IF THE UNIT IS TOO LIGHT IN THE FRONT END. THERE IS A 14 FOOT OVERHANG FROM THE BUMPER TO THE CENTER-REAR AXEL. WHEEL BASE IS 228 INCHES AND THE TOTAL LENGTH OF THE COACH IS 37'11". THE BRAKING SYSTEM SHAKES LIKE CRAZY AND DOESN'T SLOW THE UNIT DOWN. THIS FAILURE IS RANDOM AND THERE ARE NO CONSISTENT CONDITIONS UNDER WHICH THIS FAILURE OCCURS. THE DEALER HAS INVESTIGATED THIS PROBLEM AND CANNOT FIND ANYTHING WRONG WITH THE BRAKES.

Owner-reported narrative. Look up ODI 762701 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V066000 · Service Brakes, Hydraulic:Brake Fluid Low Warning: Lamp

Reported: 2003-03-04 (March 4, 2003)

CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.

Consequence: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.

Remedy: DEALERS WILL REPAIR THESE VEHICLES. OWNER NOTIFICATION BEGAN APRIL 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FLEETWOOD AT 1-800-445-3307.

NHTSA campaign record ↗
07V120000 · Equipment:Recreational Vehicle/Trailer

Reported: 2007-03-19 (March 19, 2007)

CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

NHTSA campaign record ↗
09V198000 · Service Brakes, Air

Reported: 2009-06-02 (June 2, 2009)

FLEETWOOD IS RECALLING 509 MY 2001-2008 CLASS A MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Consequence: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION.

NHTSA campaign record ↗
09V312000 · Equipment

Reported: 2009-07-28 (July 28, 2009)

FLEETWOOD RV IS RECALLING CERTAIN MODEL YEAR 2005 AND 2006 MOTORHOMES MANUFACTURED BETWEEN JULY 24, 2004 AND MARCH 11, 2005, EQUIPPED WITH NORCOLD MODEL 1200LR, 1200LRIM, AND 1201LRIM REFRIGERATORS WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.

Consequence: IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

Remedy: FLEETWOOD RV WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2009. OWNERS MAY CONTACT FLEETWOOD RV AT 1-800-509-3418 OR NORCOLD'S RECALL CENTER AT 1-800-767-9101.

NHTSA campaign record ↗