2004 Fleetwood BOUNDER: complaints, problems and recalls

STEERING CONTROL WAS LOST ON VEHICLE CAUSING VEHICLE TO HIT THE GUARDRAIL.*MR CONSUMER DIDN'T HEAR OR FEEL ANYTHING PRIOR TO THE FAILURE. HE BELIEVED THE TIRE CAUSED THE STEERING FAILURE. THERE WAS HEAVY RIGHT SIDE DAMAGE TO THE BODY OF THE MOTORHOME, A DAMAGED WHEEL AND FLAT TIRE. *PH *NLM

Owner-reported narrative. Look up ODI 10046554 at NHTSA ↗

WHILE TURNING A CORNER AT 5 MPH CONSUMER HEARD A LOUD SQUEAKING SOUND AND THE STEERING WHEEL LOCKED UP. STEERING WHEEL WOULD NOT RETURN BACK TO THE ORIGINAL POSITION. CONSUMER FOUND THAT THE STEERING COLUMN BOOT WAS ENTANGLED WITH THE BOTTOM END OF THE STEERING COLUMN.*AK

Owner-reported narrative. 10,000 miles reported. Look up ODI 10064693 at NHTSA ↗

THERE IS A GLARE IN THE WINDOW THAT DISTURBS THE VIEW OF THE DRIVER WHEN THE MOTOR HOME IS ON THE ROAD. MANUFACTURER WAS CONTACTED, AND WAS AWARE OF THE PROBLEM.*AK THE GLARE IS ACTUALLY A REFLECTION/MIRRORING DISTORTION, THAT OBSTRUCTS THE VIEW OF TRAFFIC WHEN TRYING TO USE EITHER SIDE MIRROR. *BF *NM

Owner-reported narrative. Look up ODI 10112885 at NHTSA ↗

THE BRAKE LIGHT DOES NOT ILLUMINATE BRIGHTER THAN THE RUNNING OR TURN SIGNAL LAMP. RECALL 04V454000)HAS BEEN ISSUED, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. CONSUMER STATED HE WAS PULLED OVER BY THE AUTHORITIES BECAUSE OF THE PROBLEM. *AK

Owner-reported narrative. 5,700 miles reported. Look up ODI 10116971 at NHTSA ↗

FAX FROM CONSUMER RE THE PROBLEM EXPERIENCED WITH 2004 FLEETWOOD BOUNDER RV. *TS WHEN HE CONSUMER RECEIVED THE RV IT WAS LEANING TO THE RIGHT AND THE RIDE WAS UNCOMFORTABLE. THE TRANSMISSION SLIPPED. THE SLIDES CAME OUT WHILE DRIVING DOWN THE ROAD. RAIN WATER ACCUMULATED IN THE CEILING AND THE DASHBOARD. THE WATER DAMAGED AN OUTLET. THE VEHICLE WAS TAKEN TOT HE DEALER FOR THE LEANING. THE DEALER TOOK THE COACH OFF IT'S FRAME AND ADDED SPACERS BUT THAT DID NOT CORRECT THE PROBLEM. THE CONSUMER WOULD LIKE THE DEALER TO BUY BACK THE RV. …

Owner-reported narrative. Look up ODI 10146492 at NHTSA ↗

2004 FLEETWOOD BOUNDER PURCHASED IN JULY 2003 IS PROGRESSIVELY LOOSING THE SEALS IN MY DUAL PANE TEMPERED WINDOWS. IT STARTED WITH THE DRIVERS WINDOW AND HAS NOW PROGRESSED TO ALL OF THE WINDOWS. NOW I CANNOT SEE OUT MY DRIVERS SIDE WINDOW TO THE OUTSIDE MIRROR. THIS IS EXTREMELY DANGEROUS. SE-GI PRODUCTS TOLD ME IT IS OUT OFF WARRANTY AND IS MY RESPONSIBILITY TO GET THEM REPAIRED. THIS IS DEFINITELY A MANUFACTURING DEFECT. THE COACH IS ONLY 3 1/2 YEARS OLD DIESEL WITH ONLY 25,000 MILES. *JB

Owner-reported narrative. Look up ODI 10185207 at NHTSA ↗

2004 BOUNDER COACH PURCHASED NEW IN AUG/SEPT 2003. I (2ND OWNER) PURCHASED COACH IN DEC 2006. COACH PUT DIRECTLY INTO STORAGE UNTIL FEB 2007, WHEN I DISCOVERED THE DRIVERS SIDE WINDOW AND THE L/R WINDOW WERE FOGGED. THOUGHT IT WAS FILM FROM BEING STORED. IT WAS NOT AFTER INSPECTION. WINDOWS HAVE COMPLETELY LOST THEIR SEAL. CAN NOT SEE OUT OF DRIVERS WINDOW WHEN IT RAINS OR WHEN SUN IS SHINING ON THEM. UPON CLOSER INSPECTION FOUND THAT ALL THE WINDOWS ( 11 ) HAVE SOME DEGREE OF FOGGING. I CONTACTED FLEETWOOD WHO SAID THEY COULD DO NOTHIN…

Owner-reported narrative. Look up ODI 10189042 at NHTSA ↗

THE COVER OVER THE ENGINE COMPARTMENT INSIDE THE MOTORHOME IS MADE OF FIBERGLASS. THE FIBERGLASS HAS CRACKED TO THE POINT THAT I CANNOT STAND ON IT FOR FEAR OF FALLING THROUGH IT ONTO THE ENGINE. THE COVER IS IN A PLACE WHERE YOU HAVE TO STAND ON IT TO GET TO THE DRIVER'S AND PASSENGER SEAT. IT ALSO HAS TO BE STEPPED ON TO GET TO ENTERTAINMENT CENTER. I CONTACTED FLEETWOOD AND GOT NO RESPONSE BACK. *TR

Owner-reported narrative. 20,000 miles reported. Look up ODI 10219808 at NHTSA ↗

Reported: 2003-09-16 (September 16, 2003)

ON CERTAIN MOTORHOMES BUILT ON WORKHORSE CHASSIS, THE HYDRAULIC HOSE OPERATING THE LEVELING JACK SYSTEM WAS ROUTED SO IT PLACES THE HOSE TOO CLOSE TO THE ENGINE EXHAUST. THE HOT EXHAUST CAN CAUSE THE HYDRAULIC HOSE TO MELT OR ABRADE, RELEASING HYDRAULIC FLUID.

Consequence: IF THE HYDRAULIC FLUID SHOULD IGNITE BY AN EXHAUST GAS RECIRCULATING TUBE OR OTHER HEAT SOURCE, THIS COULD CAUSE A FIRE.

Remedy: DEALERS WILL INSPECT AND REPLACE DAMAGED HOSES AND RELOCATE THE AFFECTED HYDRAULIC LINES. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 3, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.

Reported: 2003-11-04 (November 4, 2003)

ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.

Reported: 2004-02-18 (February 18, 2004)

ON CERTAIN MOTOR HOMES EQUIPPED WITH POLAR MACH AND POLAR CUB AIR CONDITIONERS, THE SOLAR PANEL RUBBER WELL NUTS COULD FRACTURE THE PLASTIC SHROUD IN THE IMMEDIATE AREA OF THE ATTACHMENT HOLE.

Consequence: THE RUBBER WELL NUTS COULD PULL OUT OF THE PLASTIC SHROUD, CAUSING THE SOLAR PANEL TO LEAVE THE TOP OF THE MOTOR HOME, AND INCREASING THE RISK OF A ROAD HAZARD OR A CRASH.

Remedy: AIRXCEL WILL REINFORCE THE SOLAR PANELS WITH METAL MOUNTING BRACKETS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AIRXCEL AT 719-676-2326 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2004-07-20 (July 20, 2004)

CERTAIN MOTOR HOMES EQUIPPED WITH DRAW TITE HITCH RECEIVERS MAY BE MISSING ONE OR MORE WELDS BETWEEN THE HITCH RECEIVER BOX AND THE BOTTOM SUPPORT PLATE.

Consequence: THE WELDS COULD BREAK, ALLOWING THE HITCH RECEIVER BOX AND THE TOWED LOAD TO SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE HITCH RECEIVER. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.

Reported: 2004-09-27 (September 27, 2004)

CERTAIN MOTORHOMES DO NOT HAVE BRAKE LIGHTS THAT ILLUMINATE CONSIDERABLY BRIGHTER THAN THE RUNNING OR TURN SIGNAL LAMPS IF ALL ARE ON AT THE SAME TIME.

Consequence: THIS CONDITION MAY RESULT IN A CRASH IF THE FOLLOWING VEHICLE'S OPERATOR IS UNAWARE THAT YOU HAVE APPLIED YOUR BRAKES.

Remedy: DEALERS WILL INSPECT AND MODIFY THE WIRING HARNESS. THE RECALL BEGAN ON OCTOBER 1, 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-509-3418.

Reported: 2006-04-12 (April 12, 2006)

CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101 "CONTROLS AND DISPLAYS" AND NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.

Consequence: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.

Remedy: WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN AND REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2006-10-04 (October 4, 2006)

ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GENERAL MOTORS 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.

Consequence: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.

Remedy: WORKHORSE IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2007-03-19 (March 19, 2007)

CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2008-07-15 (July 15, 2008)

FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

Reported: 2009-06-02 (June 2, 2009)

FLEETWOOD IS RECALLING 509 MY 2001-2008 CLASS A MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Consequence: THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION.