2013 Fiat 500E: complaints, problems and recalls

NEW CAR ROLLED AS I SWERVED AND STRUCK A PARKED TRUCK. GOING ONLY 27 MPH THE CAR THEN ROLLED OVER, THE ROOF CRASHED. NO SUDDEN MOMENTS PRIOR TO THE ACCIDENT. NO AIR BAGS WENT OFF BUT GLASS IN THE WINDSHIELD AND ROOF SHATTERED. DRIVER THROWN INTO PASSENGER SEAT AND RECEIVED CUTS AND BRUISES. *TR

Owner-reported narrative. 550 miles reported. Look up ODI 10553656 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FIAT 500E. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, HE FELT AN EXCESSIVE VIBRATION IN THE BRAKE PEDAL. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL BECAME EXTREMELY SENSITIVE WHICH CAUSED THE VEHICLE TO DECELERATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THERE WAS A COMMUNICATION ISSUE WITH THE ANTI-LOCK BRAKING SYSTEM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,435.

Owner-reported narrative. 2,435 miles reported. Look up ODI 10556215 at NHTSA ↗

THIS VEHICLE IS EQUIPPED WITH "AUTO-PARK". IF THE DRIVER'S DOOR IS OPENED AND SEAT BELT UNBUCKLED IT AUTOMATICALLY ENGAGES PARK. SEEMS LIKE A GOOD IDEA, EXCEPT: IT DOES THIS ALSO IF THE KEY IS TURNED OFF-- WHILE STILL MOVING!!!!! OR IF ROLLING BACK OR FORWARD SLIGHTLY ON AN INCLINE AS I ENGAGE THE PARKING BRAKE TO BEGIN TO LEAVE VEHICLE TO ATTEND TO A GATE ON MY HILLY DRIVEWAY. THIS OCCURS SO SUDDENLY IT CAN LAUNCH OCCUPANTS FORWARD INTO THE INSTRUMENT PANEL! (MY WIFE AND I TYPICALLY DO NOT RE-BELT TO MOVE 15 FEET TO CLOSE THE GATE). ACCORDING …

Owner-reported narrative. 2,400 miles reported. Look up ODI 10562971 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FIAT 500E. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER ON FOUR OCCASIONS. THE CONTACT MENTIONED THAT THE ABS AND THE ESC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Owner-reported narrative. 8,000 miles reported. Look up ODI 10620706 at NHTSA ↗

FIAT INITIATED RECALL LETTER WAS RECEIVED JULY 10TH. LETTER STATED TO CONTACT THE DEALER FOR REPLACEMENT PARTS AFTER JULY 21ST. I CONTACTED THE DEALERSHIP AUGUST 13TH AND THERE IS NO ESTIMATED TIME FOR WHEN THE DEFECT WILL BE FIXED. THE DEFECT CAN CAUSE SUDDEN LOSS OF POWER AND RESULT IN SEVER ACCIDENTS. I FIND IT NEGLIGENT OF FIAT/CHRYSLER BEING UNABLE TO FIX THIS PROBLEM IN A TIMELY MANNER RISKING THE SAFETY OF ITS CUSTOMERS! *TR

Owner-reported narrative. 4,000 miles reported. Look up ODI 10622095 at NHTSA ↗

I RECEIVED A RECALL NOTICE INFORMING ME THAT MY 2013 FIAT 500E WAS NOT SAFE TO DRIVE UNTIL THE POWER INVERTER MODULE (PIM) WAS FIXED. I CALLED CONCORD OF FIAT PER THE RECALL NOTICE TO ORDER THE PART, THEY INFORMED ME THAT THEY ARE ABLE TO ORDER ONLY ONE PIM PART PER WEEK. DUE TO THIS THEY ARE BACKED UP "FOR MONTHS" AND CAN NOT GIVE ME A DATE THAT MY PART WILL COME IN, NOR A DATE THAT MY CAR WILL BE FIXED. FOR OVER SIX WEEKS I HAVE BEEN UNABLE TO SAFELY DRIVE MY CAR. I HAVE FILED A CLAIM WITH FIAT. THEY ARE UNWILLING TO COMPENSATE ME FOR MY …

Owner-reported narrative. Look up ODI 10626075 at NHTSA ↗

TL* THE CONTACT OWNS A 2013 FIAT 500E. THE CONTACT STATED THAT THE CHECK ELECTRICAL SYSTEM SENSOR BEGAN FLASHING AND REMAINED ILLUMINATED. THE SENSOR ILLUMINATED WHETHER THE VEHICLE WAS FULLY CHARGED, HALFWAY CHARGED, OR LOW. THE CONTACT NOTIFIED THE LOCAL AUTHORIZED DEALER SEVERAL TIMES, BUT NO REMEDY WAS PROVIDED. THE CONTACT WAS LATER INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V235000 (ENGINE). THE DEALER STATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE FOR MONTHS. THE MANUFACTURER WAS NOTIFIE…

Owner-reported narrative. 150 miles reported. Look up ODI 10633337 at NHTSA ↗

THIS IS A FOLLOW UP TO MY FIRST COMPLAINT, FILED ON 07/01/14. ON 08/16/14 MY FIAT WAS TOWED FOR THE 3RD TIME TO CONCORD OF FIAT. THE FIRST TIME THE POWER INVERTER MODULE WAS REPLACED (RECALL), THE SECOND TIME THE BODY CONTROL MODULE WAS REPLACED, THE THIRD TIME THE POWER INVERTER MODULE (RECALL) WAS REPLACED, FOR THE SECOND TIME. I HAVE CONTACTED THE CHRYSLER ARBITRATION DEPARTMENT. I WILL BE SEEKING DAMAGES UNDER CIVIL CODE SECTION 1790. FURTHER, UNDER THE CA "LEMON LAW" GUIDE (1): "THE SAME PROBLEM RESULTS IN A CONDITION THAT IS LIKELY …

Owner-reported narrative. 3,111 miles reported. Look up ODI 10651956 at NHTSA ↗

Reported: 2013-08-14 (August 14, 2013)

Chrysler is recalling certain model year 2013 Fiat 500e electric vehicles manufactured December 16, 2012, through August 13, 2013. The half shaft joints may loosen and separate causing noise and a loss of driving capability.

Consequence: A loss of driving capability increases the risk of a crash.

Remedy: Chrysler will notify owners and Fiat dealers will replace the fasteners attaching the half shaft inboard joints, free of charge. The recall began on September 4, 2013. Owners may contact Fiat at 1-888-242-6342. Chrysler's recall number is N51.

Reported: 2014-05-07 (May 7, 2014)

Chrysler Group, LLC (Chrysler) is recalling certain model year 2013-2014 Fiat 500e Battery Electric Vehicles (BEV) vehicles manufactured September 24, 2012, through April 4, 2014. The affected vehicles have cooling plates for the Power Inverter Module (PIM) that may leak coolant into areas of the high voltage circuitry, resulting a short circuit that could cause the related service fuse to blow.

Consequence: If the service fuse blows, the vehicle would have a loss of propulsion while driving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the PIM, free of charge. The recall began in July 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P23.

Reported: 2015-03-27 (March 27, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Fiat 500 EV vehicles manufactured March 27, 2012, to November 1, 2014. If the vehicle goes in to limp home mode, incompatible software between Electric Vehicle Control Unit (EVCU) and Battery Pack Control Module (BPCM) may cause the electric propulsion system to fully shut down.

Consequence: An electric propulsion system shut down will cause a stall-like condition, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to ensure compatability between components, free of charge. The recall began on May 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R15.

Reported: 2016-05-16 (May 16, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Fiat 500e vehicles manufactured March 22, 2012, to January 29, 2016. The power inverter module (PIM) may experience voltage spikes which can cause the propulsion system to shut down and loss of motive power.

Consequence: Loss of motive power can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the PIM software, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S26.