2021 Fccc XCS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
20V529000 · Tires:Valve | Tires
Reported: 2020-09-01 (September 1, 2020)
Daimler Trucks North America LLC (DTNA) is recall certain 2018-2019 Freightliner Custom Chass XCL, 2018-2021 Freightliner XCM chassis, XCS Chassis and MC Chassis and 2017-2021 XCR Chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
Consequence: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: DTNA will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began October 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-861.
NHTSA campaign record ↗21V00H000 · Exterior Lighting:Turn Signal | Exterior Lighting:Brake Lights | Electrical System
Reported: 2021-12-23 (December 23, 2021)
Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
Consequence: Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Remedy: Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.
NHTSA campaign record ↗21V018000 · Service Brakes, Hydraulic:Foundation Components:Disc:Caliper
Reported: 2021-01-20 (January 20, 2021)
Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain vehicles, one of the six brake caliper mounting bolts on the driver side steer axle may have been incorrectly tightened.
Consequence: The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.
NHTSA campaign record ↗21V921000 · Tires:Valve
Reported: 2021-11-23 (November 23, 2021)
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Consequence: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy: Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529 (FL-861). Vehicles previously repaired under 20V-529 will need to have the new remedy completed under this recall.
NHTSA campaign record ↗