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U.S. public vehicle records

2024 Entegra CONDOR: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

6 owner complaints analyzed

2 distinct recall campaigns

13,000 mi median reported failure mileage

Scope: 2024 model year. Data snapshot: . 1 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Suspension is the most frequently named component, appearing in 5 of 6 complaints (83.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Electrical and battery issues116.7%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension
5
Equipment:Recreational Vehicle/Trailer
1
Suspension:Rear
1
Unknown Or Other
1
Component breakdown data
CategoryCount
Suspension5
Equipment:Recreational Vehicle/Trailer1
Suspension:Rear1
Unknown Or Other1

Suspension: 5; Equipment:Recreational Vehicle/Trailer: 1; Suspension:Rear: 1; Unknown Or Other: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
1
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0001
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (1). 5 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2025
6
Complaints over time data
CategoryCount
20256

2025: 6

Pattern summary

Suspension leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11647555 · 2025-03-11 (March 11, 2025)

Jayco/Entegra builds the Granite Ridge/Condor (same RV, just different brand names) on a Ford Transit chassis. Jayco upfits the Transit with a 2" lift that includes a Hellwig rear sway bar. The sway bar is connected to the chassis with a link (a steel rod.) The link is being installed incorrectly, resulting in complete detachment of the sway bar from the link, defeating the purpose of the sway bar. Because the sway bar is important to the stability of the vehicle, failure of the sway bar can result in excess body roll of the vehicle in high win…

Owner-reported narrative. Look up ODI 11647555 at NHTSA ↗

Owner report 11648313 · 2025-03-14 (March 14, 2025)

The rear sway bar malfunctioned due to loose and missing nuts and one bolt. The front tires jumped a bit during the turns. I later discovered the sway bar was disconnected from the body due to the missing nuts and bolts. How was your safety or the safety of others put at risk? Unstable during turning. Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The owner discovered and confirme…

Owner-reported narrative. Look up ODI 11648313 at NHTSA ↗

Owner report 11648914 · 2025-03-18 (March 18, 2025)

The factory installed Hellwig sway bar and links were incorrectly installed. Bolts and nuts were missing.

Owner-reported narrative. Look up ODI 11648914 at NHTSA ↗

Owner report 11656769 · 2025-04-25 (April 25, 2025)

Sway bar lost bolts on both sides

Owner-reported narrative. Look up ODI 11656769 at NHTSA ↗

Owner report 11657467 · 2025-04-29 (April 29, 2025)

I was purchasing a new Jayco Entegra Condor at a RV show, being sold by La Mesa RV. When I looked underneath, the nylock nut was missing from the passenger side, rear anti-sway bar. I brought it to the attention of the salesman, and the following day, it was replaced with a standard fender washer, lock washer, and nut. The RV, at the time, was new and had less than 1,700 miles on it. Had the bolt fallen out, the one side of the anti-sway bar would have become unsecured from the vehicle, possible causing stability issues while driving. I've a…

Owner-reported narrative. Look up ODI 11657467 at NHTSA ↗

Owner report 11669585 · 2025-06-26 (June 26, 2025)

The contact owns a 2024 Entegra Condor built on a 2023 Ford Transit Chassis. The contact stated that while driving at 10 MPH, the contact became aware of smoke coming from the rear of the RV. The contact had just picked up the RV from the storage facility and while driving pass the gate, the contact smelled and saw smoke inside the cab of the RV and saw flames coming from the RV. The contact pulled over immediately exited the vehicle and retrieved the fire extinguisher. The contact stated that the fire was in the rear of the RV. The contact use…

Owner-reported narrative. 13,000 miles reported. Look up ODI 11669585 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

24V158000 · Power Train:Driveline:Driveshaft

Reported: 2024-02-28 (February 28, 2024)

Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Granite Ridge, Solstice, Entegra Coach Condor, Expanse, and Expanse LI motorhomes. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.

Consequence: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.

Remedy: Dealers will inspect the rear axle and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed April 1, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 24V-102.

NHTSA campaign record ↗
25V145000 · Equipment:Other:Labels

Reported: 2025-03-06 (March 6, 2025)

Jayco, Inc. (Jayco) is recalling certain 2024 Entegra Condor, Jayco Granite Ridge, 2025 Jayco Alante SE, Redhawk SE, and Entegra Odyssey SE motorhomes. The Occupant and Cargo Carrying Capacity (OCCC) on the Federal label may be incorrect and allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - other than passenger cars."

Consequence: An overloaded vehicle increases the risk of a crash.

Remedy: Jayco will mail new labels, free of charge. Owner notification letters were mailed March 31, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903622.

NHTSA campaign record ↗