2010 Entegra ANTHEM: complaints, problems and recalls

Reported: 2010-03-19 (March 19, 2010)

ENTEGRA COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2009-2010 ANTHEM AND CORNERSTONE MOTORHOMES MANUFACTURED FROM MARCH 24, 2009 AND FEBRUARY 16, 2010 BUILT ON SPARTAN CHASSIS AND EQUIPPED WITH PNEUMATIC AND HYDRAULIC ADJUSTABLE BRAKE PEDAL ASSEMBLIES SUPPLIED BY KONGSBERG AUTOMOTIVE. THE DRIVE PIN WHICH SECURES THE BRAKE PEDAL ARM TO THE BALANCE ASSEMBLY MAY BECOME DISENGAGED, THIS MAY CAUSE A REDUCTION IN VEHICLE BRAKING AND/OR CAUSE THE BRAKE PEDAL TO MOVE OUT OF POSITION AND INTERFERE WITH THROTTLE PEDAL FUNCTION.

Consequence: A REDUCTION IN BRAKING OR INTERFERENCE WITH THE THROTTLE PEDAL COULD RESULT IN A CRASH.

Remedy: THE REMEDY WILL BE PERFORMED BY SPARTAN AND WILL REPLACE THE ADJUSTABLE BRAKE PEDAL ASSEMBLY FREE OF CHARGE. PLEASE SEE SPARTAN'S DEFECT REPORT 09V-478. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2010. OWNERS MAY CONTACT SPARTAN AT 1-800-543-4277.

Reported: 2010-09-16 (September 16, 2010)

ENTEGRA IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 ANTHEM AND CORNERSTONE CLASS A MOTORHOMES MANUFACTURED FROM JUNE 3, 2009, THROUGH AUGUST 27, 2010. THERE MAY BE AN IMPROPER ELECTRICAL CONNECTION AT THE BUSS BAR ON THE AFFECTED TRANSFER SWITCHES.

Consequence: THIS IMPROPER CONNECTION MAY LEAD TO OVERHEATING AND MELTING OF THE TRANSFER SWITCH AND MAY RESULT IN A FIRE.

Remedy: ENTEGRA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE TRANSFER SWITCH FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 24, 2010. OWNERS MAY CONTACT ENTEGRA AT 1-800-945-4787.

Reported: 2010-12-17 (December 17, 2010)

ENTEGRA IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Consequence: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Remedy: ENTEGRA IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON JANUARY 25, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.

Reported: 2013-10-18 (October 18, 2013)

Entegra Coach is recalling certain model year 2010-2014 Anthem and Cornerstone motorhomes manufactured December 16, 2009, through April 30, 2013. The power cables from the exterior freezer can be damaged due to contact with the freezer sliding tray rails.

Consequence: Prolonged rubbing of the power cables against the sliding tray rails may cause the wires to short circuit, increasing the risk of a fire.

Remedy: Entegra Coach will notify owners, and dealers will secure the freezer power cables to prevent their chafing, at no charge. The recall began on December 10, 2013. Owners may contact Entegra Coach at 1-800-945-4787.

Reported: 2015-09-10 (September 10, 2015)

Entegra Coach (Entegra) is recalling certain model year 2010 Anthem and 2012-2014 Cornerstone motorhomes manufactured October 5, 2009, to June 18, 2013 and built on a Spartan Motors chassis. In the affected vehicles, the flexible exhaust tube may tear allowing hot exhaust to blow against other components or materials.

Consequence: If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.

Remedy: Entegra will notify owners and Spartan Motors dealers will replace the flexible exhaust tube with an improved one, free of charge. The recall began on October 20, 2015. Entegra owners may contact Spartan customer service at 1-800-543-4277.

Reported: 2015-12-23 (December 23, 2015)

Entegra Coach (Entegra) is recalling certain model year 2008 and 2010-2011 Aspire and Anthem motorhomes, 2008 and 2010 Cornerstone motorhomes, 2008 Emblem and Alante motorhomes, and 2009-2011 Insignia motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double aElectric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

Consequence: Unstable entry and exit steps increase the risk of injury.

Remedy: Entegra will notify owners, and dealers will install a retainer bracket on the double step assemblies. On the trip step assemblies, the Coachstep linkage Assembly will be replaced and a retainer bracket will be installed. The manufacturer has not yet provided a notification schedule. Owners may contact Entegra customer service at 1-800-945-4787, or Lippert customer service at 1-574-537-8900. Entegra's number for this recall is 9903275.

Reported: 2017-11-22 (November 22, 2017)

Entegra Coach (Entegra) is recalling certain 2010-2011 Aspire, Anthem, and Cornerstone recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Entegra will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Entegra customer service at 1-800-945-4787, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.