2021 Eldorado AXESS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
22V551000 · Steering
Reported: 2022-07-28 (July 28, 2022)
Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2021-2022 ENC Axess vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Consequence: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gears, as necessary, free of charge. All vehicles were remedied by December 2022. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
NHTSA campaign record ↗23V811000 · Power Train:Driveline:Driveshaft
Reported: 2023-12-04 (December 4, 2023)
Eldorado National-California, Inc (Eldorado National-California) is recalling certain 2019-2023 Axess and EZR vehicles. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Eldorado National-California will work with the equipment manufacturer, Allison Transmission Inc., to inspect, and if necessary, tighten loose transmission yoke bolts, free of charge. Owner notification letters were mailed February 08, 2024. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
NHTSA campaign record ↗