2004 Eldorado AXESS: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2004 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
08V073000 · Engine And Engine Cooling
Reported: 2008-02-15 (February 15, 2008)
ELDORADO NATIONAL - CALIFORNIA (ENC) IS RECALLING 106 MY 2004-2007 AXESS, E-Z RIDER II AND TRANSMARK RE REAR ENGINE BUSES BUILT WITH CUMMINS ISL AND ISC DIESEL ENGINES AND EQUIPPED WITH THE CM850 FUEL SYSTEM. THE ENGINE HIGH PRESSURE FUEL LINES FROM THE ENGINE HIGH PRESSURE PUMP TO THE ENGINE FUEL RAIL ARE PRONE TO FAILURE. THE FUEL LINE FAILURES HAVE BEEN DETERMINED TO BE CAUSED BY PROLONGED VIBRATION. FAILURE TYPICALLY OCCURS AT OR UNDER THE FUEL LINE FITTING ATTACHMENTS. FAILURE OF THE FUEL LINE INTRODUCES HIGH PRESSURE ATOMIZED DIESEL FUEL INTO THE ENGINE COMPARTMENT.
Consequence: FUEL INTO THE ENGINE COMPARTMENT CREATES A RISK OF FIRE DUE TO POSSIBLE IGNITION WHEN THE FUEL VAPOR COMES IN CONTACT WITH HOT SURFACES.
Remedy: ENC WILL WORK WITH CUMMINS TO INSTALL A SUPPORT BRACKET ON THE HIGH PRESSURE FUEL LINES FREE OF CHARGE. THE RECALLBEGAN ON MARCH 11, 2008. OWNERS MAY CONTACT ELDORADO NATIONAL - CALIFORNIA AT 909-591-9557.
NHTSA campaign record ↗11V432000 · Engine And Engine Cooling
Reported: 2011-08-22 (August 22, 2011)
ELDORADO IS RECALLING CERTAIN MODEL YEAR 2011 COMMERCIAL BUSES, MODELS EZ RIDER II MAX, TRANSMARK, XHF, AND AXESS, MANUFACTURED FROM NOVEMBER 1, 2010, THROUGH MARCH 31, 2011, EQUIPPED WITH A CUMMINS ISB, ISL, ISC, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Consequence: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy: ELDORADO IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR ELDORADO AT 1-909-591-9557.
NHTSA campaign record ↗