2002 East Manufacturing PUP: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2002 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
02V254000 · Service Brakes, Air:Supply:Reservoir/Tank
Reported: 2002-09-11 (September 11, 2002)
CERTAIN TRAILERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THESE TRAILERS WERE BUILT WITH INADEQUATELY SIZED AIR BRAKE RESERVOIRS.
Consequence: THIS DOES NOT MEET THE STANDARD.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL AIR RESERVOIR CYLINDER AND ASSOCIATED HARDWARE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER OR OCTOBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT EAST MANUFACTURING AT 1-330-325-9921.
NHTSA campaign record ↗02V255000 · Equipment:Other:Labels
Reported: 2002-09-11 (September 11, 2002)
CERTAIN FLATBED, DUMP, TRUCK DOLLY, UNLOADER, FRAMELESS, AND PUP TRAILERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THESE VEHICLES HAVE INACCURATE WEIGHT-RELATED INFORMATION ON THE CERTIFICATION LABELS.
Consequence: IF THAT INACCURATE INFORMATION IS RELIED UPON BY THE OWNER OF THE VEHICLE, THEN EXTRA WEIGHT LOADED ONTO A VEHICLE COULD AFFECT THE AIR BRAKE SYSTEM PERFORMANCE.
Remedy: DEALERS WILL CORRECT THE CERTIFICATION LABEL. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER OR OCTOBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT EAST MANUFACTURING AT 1-330-325-9921.
NHTSA campaign record ↗04V055000 · Service Brakes, Hydraulic:Foundation Components:Drum
Reported: 2004-02-05 (February 5, 2004)
ON CERTAIN DROP DECK, FLATBED, FRAMELESS, FRAME TYPE, PUP, UNLOADER, AND DOLLY TRAILERS EQUIPPED WITH WEBB WHEEL PLATINUM SERIES BRAKE DRUMS, THESE BRAKE DRUMS COULD CRACK ON THE BRAKING SURFACE.
Consequence: THIS COULD RESULT IN REDUCTION OR COMPLETE LOSS OF BRAKING WHICH COULD RESULT IN A VEHICLE CRASH.
Remedy: WEBB WHEEL WILL INSPECT AND REPLACE THE BRAKE DRUMS. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WEBB WHEEL AT 1-800-633-3256 OR EAST 1-888-405-3278.
NHTSA campaign record ↗07V105000 · Trailer Hitches
Reported: 2007-03-15 (March 15, 2007)
ON CERTAIN DOUBLE PULL BEHIND SEMI-TRAILERS WITH ROLLER CIRCLE CONVERTER DOLLY LOCKS, THE SNAP RING THAT SUSPENDS THE DOLLY LOCK PIN MAY DISLODGE ALLOWING THE PIN TO INADVERTENTLY ENGAGE IN THE DOLLY LOCK TUBE.
Consequence: THE TRACTOR/TRAILER COMBINATION COULD EXPERIENCE HANDLING PROBLEMS INCLUDING TIPPING OVER OF THE TRACTOR/TRAILER COMBINATION INCREASING THE RISK OF A CRASH AND INJURIES.
Remedy: DEALERS WILL CHANGE OUT THE EXISTING DOLLY LOCK PIN WITH THE SNAP RING AND WILL REPLACE IT WITH A NEW DOLLY LOCK PIN ASSEMBLY WITH A MACHINED SHOULDER FREE OF CHARGE. THE RECALL BEGAN ON MAY 31, 2007. OWNERS MAY CONTACT EAST AT 330-325-9921.
NHTSA campaign record ↗