2009 E-One QUEST: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2009 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
10V225000 · Engine And Engine Cooling
Reported: 2010-05-26 (May 26, 2010)
E-ONE IS RECALLING CERTAIN MODEL YEAR 2008-2009 QUEST AND CYCLONE II FIRE TRUCKS EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES MANUFACTURED FROM MARCH 13, 2008 THROUGH SEPTEMBER 27, 2009. THERE IS A SOFTWARE PROBLEM IN THE ENGINE CONTROL COMPUTER THAT MAY CAUSE UNEXPECTED ENGINE SHUT DOWN UNDER CERTAIN OPERATING CONDITIONS.
Consequence: UNEXPECTED SHUT DOWN OF THE ENGINE MAY PREVENT THE OPERATION OF EQUIPMENT ON THE VEHICLE DURING RESCUE OPERATION PUTTING THE PUBLIC AND FIRE FIGHTERS AT RISK.
Remedy: DETROIT DIESEL IS HANDLING THE OWNER NOTIFICATION SCHEDULE AND REMEDY FOR THIS CAMPAIGN. THE MOTOR CONTROL MODULE WILL HAVE A NEW SOFTWARE INSTALLED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708.
NHTSA campaign record ↗11V564000 · Electronic Stability Control (Esc)
Reported: 2011-12-01 (December 1, 2011)
E-ONE IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 CYCLONE II, TYPHOON, AND QUEST VEHICLES MANUFACTURED FROM MAY 1, 2008, THROUGH NOVEMBER 28, 2011, AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: E-ONE WILL NOTIFY OWNERS AND IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT E-ONE CUSTOMER SERVICE AT 1-800-627-5050 OR MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.
NHTSA campaign record ↗