2011 E-One CYCLONE II: complaints, problems and recalls

Reported: 2011-07-13 (July 13, 2011)

E-ONE IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 TYPHOON, CYCLONE II, AND TRADITION FIRE FIGHTING VEHICLES MANUFACTURED FROM JANUARY 1, 2010, THROUGH JULY 1, 2011, EQUIPPED WITH TRIMARK CAB DOOR MOUNT BRACKET PART NUMBERS 28141-01 AND 28142-01. IF THE MOUNTING FASTENERS ARE NOT AT PROPER TORQUE VALUE, THE OUTSIDE DOOR HANDLE MOUNT BRACKET MAY POTENTIALLY ROTATE OUT OF POSITION. THE DOOR SYSTEM MAY FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."

Consequence: THE DOOR MAY NOT STAY CLOSED AND COULD OPEN WITHOUT WARNING DURING A CRASH. PERSONS OR OBJECTS COULD FALL FROM THE VEHICLE, POSSIBLY RESULTING IN INJURY.

Remedy: E-ONE IS WORKING WITH TRIMARK AND TRIMARK WILL NOTIFY VEHICLE OWNERS USING E-ONE LETTERHEAD. REPAIRS WILL BE MADE BY E-ONE SERVICE CENTERS OR BY TRIMARK PERSONNEL AS NEEDED. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 22, 2011. OWNERS MAY CONTACT TRIMARK AT 1-641-394-1095 OR E-ONE AT 1-352-861-3223.

Reported: 2011-08-17 (August 17, 2011)

E-ONE IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 TYPHOON AND CYCLONE II AND MODEL YEAR 2011 TRADITION AND QUEST FIRE FIGHTING CHASSIS MANUFACTURED FROM NOVEMBER 24, 2010, THROUGH JULY 13, 2011, EQUIPPED WITH A CUMMINS ISB, ISL, ISC, or ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Consequence: THIS COULD RESULT IN ASPHYXIATION OR CARBON MONOXIDE POISONING. THE HEAT BUILD UP FROM THE EXHAUST CAN ALSO RESULT IN A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy: E-ONE IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR E-ONE AT 1-352-861-3223.

Reported: 2011-12-01 (December 1, 2011)

E-ONE IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 CYCLONE II, TYPHOON, AND QUEST VEHICLES MANUFACTURED FROM MAY 1, 2008, THROUGH NOVEMBER 28, 2011, AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.

Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Remedy: E-ONE WILL NOTIFY OWNERS AND IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT E-ONE CUSTOMER SERVICE AT 1-800-627-5050 OR MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.

Reported: 2013-04-17 (April 17, 2013)

E-One Incorporated (E-One) is recalling certain model year 2011-2013 Cyclone II fire fighting vehicles manufactured from April 22, 2011, through February 8, 2013. These vehicles are equipped with Meritor axle assemblies that were built with piston air parking brake actuators. In the affected axles, the brake chambers may leak pressure allowing the parking brake to drag when it is supposed to be released. Brake dragging could lead to overheated brake components.

Consequence: Overheated brake components could result in a fire.

Remedy: E-One will notify owners and the actuators will be replaced as needed, free of charge. The recall began on May 6, 2013. Owners may contact E-One at 1-800-627-5050. E-One's number for this campaign is 4EN.

Reported: 2018-03-15 (March 15, 2018)

E-One Incorporated (E-One) is recalling certain 2008-2015 E-One Typhoon, Cyclone II, and Quest II vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and the possible separation of a front wheel from the vehicle.

Consequence: A wheel separation from the vehicle can increase the risk of a crash.

Remedy: E-One will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 24, 2018. Owners may contact E-One customer service at 1-352-861-3612.