2015 Dutchmen VOLTAGE: complaints, problems and recalls

NEW FROM THE DEALERSHIP, THE LIPPERT BRAKES HAD NOT BEEN ADJUSTED TO SEAT THE SHOES INTO THE DRUM. I HAD A LOCAL HORSE TRAILER DEALERSHIP ADJUST AND SEAT EACH OF THE 4 BRAKES PRIOR TO OUR FIRST TRIP, AS WELL AS CHECK THE HUBS. NO GREASE WAS ADDED; THE EXISTING GREASE APPEARED IN GOOD CONDITION, AND THE DRUMS WERE SHINY AND DRY. WE DROVE OVER DONNER SUMMIT WITHOUT INCIDENT. THE 2018 ONE TON TOW RIG HAS AN EXHAUST BRAKE, SO BRAKING ON THE DESCENT WAS MINIMAL. AFTER PASSING THROUGH RENO, BEFORE CARSON CITY I NOTICED THE TRAILER PUSHING THE TR…

Owner-reported narrative. 1,500 miles reported. Look up ODI 11092530 at NHTSA ↗

WE HAVE FOUND SEVERAL STRUCTURAL FRAME MEMBERS WITH SUBSTANDARD WELDS. WE HAVE EVEN FOUND ONE WALL FRAME MEMBER THAT HAS COMPLETELY SEPARATED FROM THE FLOOR FRAME. ALL OF THESE ARE HIDDEN AND CANNOT BE SEEN WITHOUT REMOVING BODY PANELS. ADDITIONALLY WE HAVE NUMEROUS PLACES IN SIDE WALLS THAT ARE DELAMINATING CAUSING A LOSS OF STRUCTURAL STABILITY. WE HAVE CONTACTED THE MANUFACTURER TO REQUEST WARRANTY REPAIRS. KEYSTONE HAS DENIED ALL REPAIRS.

Owner-reported narrative. 5,000 miles reported. Look up ODI 11233272 at NHTSA ↗

Reported: 2015-02-23 (February 23, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2013-2015 Montana vehicles manufactured November 1, 2012, to May 22, 2014, 2014-2015 Raptor vehicles manufactured February 3, 2014, to January 15, 2015, and 2015 Dutchmen Voltage vehicles manufactured May 6, 2014, to February 3, 2015. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.

Consequence: If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.

Remedy: Keystone will notify owners, and dealers will inspect and replace two rivets joining the second and third step, and replace four rivets on the top step with fasteners, free of charge. The recall began on April 7, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-224.

Reported: 2015-04-07 (April 7, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Consequence: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

Reported: 2015-05-27 (May 27, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2015 Keystone Sprinter, Cougar, Montana, Montana High Country, Outback, Bullet, Avalanche, Alpine, Fuzion, Impact, Laredo, Raptor, Carbon, and Passport, and Dutchmen Kodiak, Aerolite, Denali, and Voltage vehicles. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

Consequence: If the room extends while vehicle is in motion, there is an increased risk of a crash.

Remedy: Keystone has notified owners, and dealers will replace the screws that secure the drive chain, free of charge. The recall began on June 18, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-225.

Reported: 2015-11-17 (November 17, 2015)

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Dutchmen Voltage recreational trailers manufactured August 6, 2014, to October 15, 2015. The affected vehicles may be equipped with an exterior folding ladder that is not properly secured to the vehicle wall.

Consequence: If the ladder is not properly attached to the trailer, the ladder may detach while being used, increasing the risk of injury.

Remedy: Keystone has notified owners, and dealers will inspect the trailers and install the appropriate fasteners to properly secure the ladder to vehicle wall, free of charge. The recall began on December 8, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-242.

Reported: 2016-11-15 (November 15, 2016)

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.

Consequence: If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.

Remedy: Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-267.

Reported: 2017-11-22 (November 22, 2017)

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.