2012 Dutchmen INFINITY: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
2 distinct recall campaigns
Not available median reported failure mileage
Scope: 2012 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
Equipment:Other:Labels is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Equipment:Other:Labels | 1 |
| Suspension | 1 |
| Tires | 1 |
Equipment:Other:Labels: 1; Suspension: 1; Tires: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2012 | 1 |
2012: 1
Pattern summary
Equipment:Other:Labels leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10450762 · 2012-03-08 (March 8, 2012)
A NEW RV TRAILER WAS OBSERVED TO HAVE A PLACARD THAT STATES 7,000# GAWR WHILE IT IDENTIFIES THE TIRE SIZE AS A ST235/80R16(E) WITH THE INFLATION TO BE 80 PSI. THIS TIRE IS RATED FOR A MAXIMUM LOAD OF 3,420# AT 80 PSI.....UPDATED 03/21/12 *BF THE INFORMATION PROVIDED BY DUTCHMEN APPEARS TO VIOLATE 49 CFR PART 571.120 WHICH IN S5.1.2 STATES "...THE SUM OF THE MAXIMUM LOAD RATINGS OF THE TIRES FITTED TO AN AXLE SHALL BE NOT LESS THAN THE GROSS AXLE WEIGHT RATING (GAWR) OF THE AXLE SYSTEM AS SPECIFIED ON THE VEHICLES CERTIFICATION LABEL REQUIRED …
Owner-reported narrative. Look up ODI 10450762 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V358000 · Electrical System
Reported: 2011-07-14 (July 14, 2011)
DUTCHMEN IS RECALLING CERTAIN MODEL YEAR 2012 INFINITY TRAVEL TRAILERS MANUFACTURED FROM FEBRUARY 4, 2011, THROUGH JUNE 30, 2011, BECAUSE THE 12 VOLT MAIN WIRING IN THE FRONT BULKHEAD COMPARTMENT IS INCORRECTLY ROUTED. ON THE ELECTRICAL BUS BAR MOUNTED TO THE BULKHEAD IN THE COMPARTMENT, ONLY THE MAIN POWER FEED FROM THE DISCONNECT SWITCH SHOULD BE CONNECTED TO THE LOWER SECTION OF THE BUS BAR. HOWEVER, THE POWER FEED LINE TO THE SOLENOID FOR THE HYDRAULIC PUMP SYSTEM IS ALSO WIRED TO THE LOWER PORTION OF THE BUS BAR. THIS CIRCUIT IS NOT PROTECTED BY AN AUTO RESET BREAKER.
Consequence: IN THE EVENT OF A SHORT OR GROUND, THE UNPROTECTED CIRCUIT COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL AUTO RESET BREAKER TO THE BUS BAR AND CONNECT THE POWER FEED FOR THE HYDRAULIC PUMP SYSTEM TO THE ADDED BREAKER, WHICH WILL GIVE IT THE REQUIRED OVER CURRENT PROTECTION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 26, 2011. OWNERS MAY CONTACT DUTCHMEN AT 1-574-537-0700.
NHTSA campaign record ↗17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗