2007 Dodge SPRINTER 3500: complaints, problems and recalls

TL*THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE TURBO IN THE ENGINE CAUSED THE FAILURE AND ALSO BLEW THE HOSE IN THE AIR INDUCTION. THE HOSE WAS REPLACED UNDER WARRANTY. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED AND THE POSSIBILITY OF A REAR END CRASH. THE DEALER ALSO STATED THAT THE FAILURE COULD RECUR AND HAS NOTICED DUPLICATE FAILURES IN SEVERAL RELATED VEHICLES. THE VEHICLE WAS PURCHASED IN AUGUST OF 2007 AND REPAIRED IN OCTOBER…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10223989 at NHTSA ↗

WHILE DRIVING ON THE FREEWAY EXPERIENCED A SUDDEN LOSS OF POWER WHICH ALMOST RESULTED IN SOMEONE REAR ENDING MY VEHICLE. PROCEEDED TO THE NEAREST DEALER WHO DIAGNOSED A TORN TURBO-INTERCOOLER HOSE. RESEARCHING ON THE INTERNET I DISCOVERED MANY COMPLAINTS OF THE SAME ISSUE. EVIDENTLY THESE HOSES FAIL DUE TO A POOR DESIGN WHERE THE HOSE IS ATTACHED TO IT'S METAL FITTING. I PHONED DAIMLER-CHRYSLER USA AND THEY SAID THEY WOULD NOT DO ANYTHING TO REMEDY THE SITUATION. I BELIEVE A RECALL IS IN ORDER BEFORE SOMEONE IS INJURED OR KILLED DUE TO A H…

Owner-reported narrative. 4,900 miles reported. Look up ODI 10292504 at NHTSA ↗

WE LOST MOS OF OUR POWER WHILE DRIVING HOME FROM A TRIP. IT FELT LIKE THE TRANSMISSION WAS COMPLETELY SLIPPING. WE PULLED OVER MULTIPLE TIMES WHEN IT WOULDN'T AUTO SHIFT AND TURNED IT OFF FOR AWHILE EACH TIME. FORTUNATELY, WE WERE ABLE TO LIMP HOME. WE ARE SUSPECTING THAT IS THE TURBO RESONATOR. WE KNOW THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS FAULTY PART. *TR

Owner-reported narrative. 19,633 miles reported. Look up ODI 10520760 at NHTSA ↗

TLA* THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/23/15*LJ, UPDATED 03/21/18*JB UPDATED 05/16/18*JB

Owner-reported narrative. Look up ODI 10776571 at NHTSA ↗

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-reported narrative. Look up ODI 10855147 at NHTSA ↗

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). THE DEALER AND MANUFACTURER HAD NOT BEEN ABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FOR THE RECALL REPAIR BEYOND A REASONABLE TIME FRAME. THE CONTACT WAITED LONGER THAN SIX MONTHS WITH NO FOLLOW UP RESPONSE FROM THE DEALER AND THE MANUFACTURER AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. U…

Owner-reported narrative. Look up ODI 10860754 at NHTSA ↗

2007 DODGE SPRINTER. CONSUMER WRITES IN REGARDS TO NO REPLACEMENT PARTS AVAILABLE TO REPAIR PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD

Owner-reported narrative. Look up ODI 10870994 at NHTSA ↗

TL* THE CONTACT OWNS A 2007 DODGE SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V354000 (AIR BAGS) AND 16V077000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ UPDATED 08/09/2017 *JS

Owner-reported narrative. Look up ODI 10896856 at NHTSA ↗

Reported: 2007-07-26 (July 26, 2007)

ON CERTAIN TRUCKS, THE SCREW BOLTS OF THE FUEL TANK FASTENING STRAPS MAY NOT HAVE BEEN TIGHTENED CORRECTLY. AFTER NORMAL PRODUCTION PROCESS, THE VEHICLES ARE DISASSEMBED FOR SHIPMENT TO THE US AND THE BOLTS MAY NOT HAVE BEEN CORRECTLY TIGHTENED WHEN RE-ASSEMBLED.

Consequence: THE FUEL TANK CAN LOOSEN AND LEAK FUEL. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE SCREW BOLTS OF THE TANK FASTENING STRAPS AND THE BOLTS WILL BE TIGHTENED WITH THE CORRECT TORQUE. THE RECALL BEGAN ON OCTOBER 8, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER INTERNATIONAL AT 843-695-5041.

Reported: 2007-12-21 (December 21, 2007)

ON CERTAIN UTILITY VANS, THE CRANKSHAFT SENSOR IN CERTAIN DIESEL ENGINES COULD FAIL DUE TO SEPARATION OF BOND WIRES FROM THE LEAD FRAME IN THE SENSOR. THIS RESULTS IN AN INTERRUPTION IN THE ELECTRICAL CONNECTION IN THE CHIP HOUSING OF THE SENSOR.

Consequence: WHEN THIS HAPPENS, THE VEHICLES MAY LOSE POWER RATHER THAN ENTER A LIMP-HOME MODE. IN ADDITION, THE VEHICLE CANNOT BE RESTARTED AFTER FAILURE OF THE ELECTRICAL CONNECTION IN THE SENSOR, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE CRANKSHAFT SENSORS. THE RECALL BEGAN ON MARCH 3, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-992-1997.

Reported: 2008-03-11 (March 11, 2008)

SPRINTER IS RECALLING 34 MY 2007-2008 DODGE AND FREIGHTLINER SPRINTER 3500 CARGO VANS. SOME OF THESE VANS MAY NOT HAVE HAD THE CORRECT BRAKE COMPONENTS INSTALLED.

Consequence: THIS COULD RESULT IN POOR BRAKING PERFORMANCE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL THE APPROPRIATE MASTER BRAKE CYLINDERS AND BRAKE FLUID RESERVOIRS. THE RECALL BEGAN ON JUNE 30, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-992-1997.

Reported: 2008-12-22 (December 22, 2008)

SPRINTER WILL RECALL 6 MY 2007 DODGE 3500 AND FREIGHTLINER 3500 VEHICLES. THE THREADED BUSH OF THE BRAKE ADJUSTMENT OF THE PARKING BRAKE MAY BREAK. THE THREADED BUSH TOGETHER WITH THE ADJUSTMENT SCREW MAY DETACH FROM ITS BRACKET.

Consequence: IF THIS OCCURRED, THE PARKING BRAKE FUNCTION MAY BE LOST. THIS COULD ALLOW THE VEHICLE TO MOVE INADVERTENTLY AND CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPLACE THE PARKING BRAKE ADJUSTMENT. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 27, 2009. OWNERS MAY CONTACT SPRINTER AT 1-843-695-5000.

Reported: 2014-11-05 (November 5, 2014)

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Reported: 2016-02-10 (February 10, 2016)

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.

Reported: 2017-07-28 (July 28, 2017)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.