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U.S. public vehicle records

2002 Dodge RAM QUAD CAB: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

206 owner complaints analyzed

0 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 156 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Structure is the most frequently named component, appearing in 62 of 206 complaints (30.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3115.0%
Steering behavior2713.1%
Electrical and battery issues209.7%
Transmission and shifting115.3%
Engine operation94.4%
Fuel system concerns62.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Structure
62
Electrical System
18
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor
12
Unknown Or Other
11
Steering
10
Engine And Engine Cooling
7
Power Train:Automatic Transmission
7
Air Bags:Frontal
6
Component breakdown data
CategoryCount
Structure62
Electrical System18
Service Brakes, Hydraulic:Foundation Components:Disc:Rotor12
Unknown Or Other11
Steering10
Engine And Engine Cooling7
Power Train:Automatic Transmission7
Air Bags:Frontal6

Structure: 62; Electrical System: 18; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 12; Unknown Or Other: 11; Steering: 10; Engine And Engine Cooling: 7; Power Train:Automatic Transmission: 7; Air Bags:Frontal: 6

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
34
25,000 to 49,999
29
50,000 to 74,999
39
75,000 to 99,999
33
100,000 to 149,999
13
150,000 and above
8
Reported problems by failure mileage data
CategoryCount
Under 25,00034
25,000 to 49,99929
50,000 to 74,99939
75,000 to 99,99933
100,000 to 149,99913
150,000 and above8

Under 25,000: 34; 25,000 to 49,999: 29; 50,000 to 74,999: 39; 75,000 to 99,999: 33; 100,000 to 149,999: 13; 150,000 and above: 8

50,000 to 74,999 miles has the most reports with usable mileage (39). 50 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2002
1
2003
35
2004
26
2005
17
2006
18
2007
25
2008
22
2009
14
2010
21
2011
15
2012
1
2013
1
2014
2
2015
1
2017
1
2018
4
2019
2
Complaints over time data
CategoryCount
20021
200335
200426
200517
200618
200725
200822
200914
201021
201115
20121
20131
20142
20151
20171
20184
20192

2002: 1; 2003: 35; 2004: 26; 2005: 17; 2006: 18; 2007: 25; 2008: 22; 2009: 14; 2010: 21; 2011: 15; 2012: 1; 2013: 1; 2014: 2; 2015: 1; 2017: 1; 2018: 4; 2019: 2

Pattern summary

Structure leads the component reports. Braking behavior appears in 31 complaint narratives. Steering behavior appears in 27 complaint narratives. Electrical and battery issues appears in 20 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000995 · 2003-01-13 (January 13, 2003)

RACK & PINION STEERING LEAKS AND VERY HARD TO TURN WHEN VEHICLE IS COLD, HAS BEEN REPLACED TWICE AND STILL A PROBLEM, ALSO SEVERE CORROSION OF FRONT BUMPER, IS ORDERED AND WILL BE REPLACED.

Owner-reported narrative. 10,000 miles reported. Look up ODI 10000995 at NHTSA ↗

Owner report 10007065 · 2003-02-11 (February 11, 2003)

THE STEERING WHEEL WAS UNABLE TO TURN.*JB

Owner-reported narrative. Look up ODI 10007065 at NHTSA ↗

Owner report 10007570 · 2003-02-16 (February 16, 2003)

TRANSMISSION HITS HARD WHEN TAKING OFF AND WHEN SLOWING DOWN, DEALER HAS PUT IN NEW TRANS. AND COMPUTER, BUT THIS TRUCK STILL HAS SAME PROBLEMS

Owner-reported narrative. 1,006 miles reported. Look up ODI 10007570 at NHTSA ↗

Owner report 10007885 · 2003-02-20 (February 20, 2003)

WHILE DRIVING ALONG THE FRONT END MAKES NOISES. BUT IF YOU HIT A BUMP OR IF THE ROAD IS SPLIT, AND IT GETS BUMPED THE STEERING ON THE TRUCK WILL SNATCH AND THROW YOU AROUND. I HAVE NOTICED THIS MANY TIMES. MY WIFE SAID IT DOES IT ALL TIME. I WAS NOT EXPECTING IT TO DO THIS WILL TRAVELING AND NEARLY WRECKED. I BELIEVE THERE IS SOMETHING WRONG WITH THIS TRUCK.

Owner-reported narrative. Look up ODI 10007885 at NHTSA ↗

Owner report 10007918 · 2003-02-21 (February 21, 2003)

STEERING HAS PULLED TO THE RIGHT CONTINUOUSLY AND CONSISTANTLY SINCE PURCHASE. HAVE FOLLOWED ALL PROCEDURES INCLUDING: BEEN TO SERVICE DEPT. 6+ TIMES, NOTIFIED DAIMLER CHRYSLER, ETC. TOLD THERE IS NOTHING WRONG WITH THE STEERING AND I AM OUT OF LUCK. IT IS A "LEMON". I AM FILING A LAWSUIT.

Owner-reported narrative. 802 miles reported. Look up ODI 10007918 at NHTSA ↗

Owner report 10010133 · 2003-03-08 (March 8, 2003)

CHECK ENGINE LIGHT KEEPS COMING ON. *NLM

Owner-reported narrative. 1,010 miles reported. Look up ODI 10010133 at NHTSA ↗

Owner report 10010134 · 2003-03-08 (March 8, 2003)

CHECK ENGINE LIGHT COMES ON -- RAN ON DRB III FOUND DIAGNOSTIC TROUBLE CODES"S SET FOR NO COMMUNICATION FROM TCM TO PCM CALLED TEC LINE WAS TOLD TO REPLACE PCM RESET VALUES ROAD TESTED VEHICLE-- MOD PO 8035029 * (1) WAS TOLD WIRE CONNECT TCM * (2) REPLACED PCM -- RENTAL01/22/03 - 02/06/03. *NLM

Owner-reported narrative. 2,890 miles reported. Look up ODI 10010134 at NHTSA ↗

Owner report 10010136 · 2003-03-08 (March 8, 2003)

CHECK ENGINE LIGHT APPT. 02/20/03 REY M 03/06/03 CALLED ME. 4:30 + - PM ABOUT PART 4 CLUSTER , ARRIVED 11:15 AM 02/07/03 ASKED 4 BILL BOYD, SERVICE DIR. STATES U WILL B TAKEN CARE OFF. JIMMY LAWRENCE CALLED IN, GENERAL. SALES MANAGER. DOESN'T LIKE MY REACTION, STORMS OUT TO SEE BILL B, WHILE MY RAM IS BEING APPRAISED FOR VALUE, NEW CREDIT FORM IS BROUGHT OUT BY ART AGGUIRRE, SALES AGENT STATES HE NEEDS TO CHECK MY CREDIT TO SEE WHAT KIND OF INTEREST RATES I CAN GET, I STATE I'M NOT HERE TO DO ANOTHER APP GETS ME TO SEE JIMMY, I TELL HIM …

Owner-reported narrative. 3,364 miles reported. Look up ODI 10010136 at NHTSA ↗

Recall history

0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

No recall campaigns are recorded in this snapshot.