2009 Dodge RAM 4500: complaints, problems and recalls

TL* THE CONTACT OWNS A 2009 DODGE RAM 4500. THE CONTACT WAS TRAVELING 4 MPH WHEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED WAS TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE FRONT DRIVER'S SIDE TIE ROD HAD DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT A RECALL APPLIED TO THE CONTACT'S VIN UNDER NHTSA CAMPAIGN ID NUMBER:10V657000(STEERING:LINKAGES:TIE ROD ASSEMBLY) BUT WAS REPAIRED ONE YEAR PRIOR TO THE RECENT FAILURE. THE MANUFACTURER OFFERED TO MAKE THE RECALL REPAIRS ON THE VEHICLE FOR A SECOND TIME. …

Owner-reported narrative. 73,000 miles reported. Look up ODI 10470643 at NHTSA ↗

MY SUSPENSION/STEERING SNAPPED AND THE DEALER WILL NOT RELEASES THE VEHICLE TO ME AND TOLD ME TO CALL DODGE SINCE THERE IS AN OPEN RECALL ON IT. I HAVE CALLED 3 TIMES AND NOBODY CALLS BACK. MY TRUCK HAS BEEN AT THE DEALER SINCE SEPTEMBER 2015.

Owner-reported narrative. Look up ODI 10819748 at NHTSA ↗

1ST TIME ELECTRICAL PROBLEM HAPPENED WAS UNDER 36 THOUSAND MILES,, TURNED THE TRUCK OFF AND IT WOULD NOT START OR MAKE A SOUND,, HAD IT TOWED TO BOB WILLIAMS DODGE IN ROME GA.,,WAS TOLD THE PROBLEM WAS IN MAIN WIRING HARNESS PLUG. THE SECOND TIME ELECTRICAL PROBLEM HAPPENED I WAS SITTING STILL WITH TRUCK IDILING IN A PARKING LOT FOR 3 OR 4 MINUTES THEN THE ENGINE JUST SHUT OFF AND I STARTED SMELLING SMOKE AND BURNT PLASTIC,,, HAD THE TRUCK TOWED TO ED VOYLES IN MARIETTA AND THEY TOLD ME THAT IT WAS THE MAIN WIRING HARN…

Owner-reported narrative. 30,000 miles reported. Look up ODI 10882821 at NHTSA ↗

TL* THE CONTACT OWNS A 2009 DODGE RAM 4500. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. ALSO, THE WIRES BURNED A HOLE IN THE SIDE OF THE FUSE BOX. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS AND PLUG HEAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Owner-reported narrative. 30,000 miles reported. Look up ODI 10882929 at NHTSA ↗

Reported: 2013-11-06 (November 6, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 4500 and 5500 trucks manufactured February 20, 2007, through December 22, 2012. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: On May 19, 2015 Chrysler notified owners that dealers would replace the tie rod assembly, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is R16.

Reported: 2015-05-26 (May 26, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.

Reported: 2016-05-24 (May 24, 2016)

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.