2010 Dodge RAM 3500: complaints, problems and recalls

TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 45 MPH THE 4 WHEEL DRIVE LOW LIGHT ILLUMINATED ON THE DASHBOARD. HE CONTINUED TO DRIVE UNTIL FINALLY PARKING THE VEHICLE. UPON RESTART THE LIGHT MOMENTARILY DID NOT ILLUMINATE UNTIL HE BEGAN DRIVING AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY HAVE REPLACED THE TIPM TWICE, THE 4 WHEEL DRIVE ACTUATOR MOTOR, THE AIR CONDITIONING COMPRESSOR, AS WELL AS VARIOUS WIRES AND COMPUTER COMPONENTS. NONE OF THE REPAIRS HAVE BEEN ABLE TO REMEDY THE FAILURE. THE F…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10348551 at NHTSA ↗

I HAVE A 2010 DODGE 3500 HEAVY DUTY THAT STARTS WOBBLING FORM RIGHT TO LEFT AS I AM TRAVELING ALONG THE HIGHWAY AT ANY SPEED ABOVE 50 MPH WHENEVER THE TRUCK ENCOUNTERS AN UNEVEN SURFACE ALL OF A SUDDEN. A POT HOLE OR A BUMP IN THE ROAD WILL ALSO CAUSE IT TO START WOBBLING FROM THE FRONT LIKE CRAZY. THE DEALER STATES THAT THERE IS NOTHING WRONG WITH THE TRUCK, BUT THERE IS DEFINITELY SOMETHING WRONG WITH IT. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10354488 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT HE HEARD A GROWL IN THE STEERING WHEEL WHEN HE MADE TURNS, EVEN IF THEY WERE SLIGHT TURNS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE POWER STEERING PUMP AND GEARBOX WERE REPLACED. HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE ANOTHER PUMP WAS ORDERED; THE CONTACT WAS AWAITING THE ARRIVAL OF THE PUMP. THE DEALER STATED THAT THE VEHICLE HAD THE WRONG POWER STEERING PUMP WHICH CAUSED THE PROBLEM. THE CONTACT CALLED THE MANUFACTU…

Owner-reported narrative. 600 miles reported. Look up ODI 10359214 at NHTSA ↗

I HAVE A 2010 DODGE RAM 3500 (SINGLE REAR) 6 MONTHS OLD WITH (4000) MILES. I WAS TOWING MY CAMPER (8000LBS) AND THE ENGINE STARTED KNOCKING - I WAS TOLD BY THE DEALERSHIP THAT I PURCHASED BAD DIESEL FUEL (KEROSENE IN FUEL) AND IT CAUSED THE INJECTOR TO HYDRO-LOCK AND FLOOD A CYLINDER AND THIS IS NOT COVERED UNDER WARRANTY, AND IT WILL COST ME ($1000+) TO FIX THIS VEHICLE. THE ANALYSIS THEY CONDUCTED ON THE FUEL WAS VISUAL, AND THIS WAS THERE FINAL DETERMINATION. I CONTACTED CHRYSLER CORPORATE AND I WAS TOLD THEY COULD ONLY GO BY WHAT THE TECH…

Owner-reported narrative. 4,300 miles reported. Look up ODI 10364288 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES TO HAVE THE BRAKE CONTROL MODULE REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THEY DO NOT KNOW HOW TO PERMANENTLY FIX THE PROBLEM. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 11000. THE CONSUMER STATED AS OF 05/12/11 THE BRAKES STILL DO NOT WORK PROPERLY. THE PROBLEM IS DUE TO THE TRAILER BRAKES. THE CONSUMER STATED IT TAKES A …

Owner-reported narrative. 400 miles reported. Look up ODI 10373457 at NHTSA ↗

TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 15 MPH THE DRIVERS SIDE TIE ROD END FRACTURED CAUSING THE STEERING TO FAIL. THE STEERING WHEEL WOULD NOT TURN TO THE LEFT OR RIGHT, THE VEHICLE WOULD ONLY DRIVE STRAIGHT. THE VEHICLE WAS TOWED TO A LOCAL DEALER. THE DEALER HAS NOT OFFERED ANY ASSISTANCE WITH THE REPAIRS. A CLAIM WAS FILED WITH THE MANUFACTURER WHO INFORMED HIM THAT A REPRESENTATIVE WOULD CONTACT HIM WITHIN THE NEXT TWO DAYS. THE FAILURE MILEAGE WAS 28,000.

Owner-reported narrative. 28,000 miles reported. Look up ODI 10374748 at NHTSA ↗

I ORDERED A 2010 DODGE RAM 3500 WITH DUAL REAR WHEELS. DODGE DOES NOT INSTALL VALVE STEMS LONG ENOUGH THAT I CAN EVEN CHECK THE TIRE PRESSURE IN THE TIRES. I HAVE THE CHROME WHEEL PACKAGE AND CANNOT EVEN SEE THE VALVE STEMS TO LOCATE THEM. *TR

Owner-reported narrative. 10,000 miles reported. Look up ODI 10389929 at NHTSA ↗

1. WAS BACKING UP 2. LEFT TIE ROD BROKE (BELIEVE FRACTURE OF LEFT BALL STUD), RESULTED IN LOSS OF STEERING 3. DODGE REPLACED PART WITH THE SAME - CONCERNED FAILURE COULD OCCUR AGAIN AND IF AT HIGHER SPEED COULD THIS COULD LEAD TO SEVERE INJURY OR FATALITIES. *TR

Owner-reported narrative. 12,000 miles reported. Look up ODI 10402228 at NHTSA ↗

Reported: 2011-07-06 (July 6, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2013-11-06 (November 6, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Reported: 2014-10-08 (October 8, 2014)

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Reported: 2016-05-24 (May 24, 2016)

Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

Reported: 2016-10-13 (October 13, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

Reported: 2016-12-22 (December 22, 2016)

Chrysler (FCA US LLC) is recalling certain model year 2009 Dodge Durango and Chrysler Aspen vehicles manufactured January 17, 2007, to December 18, 2008, and 2010 RAM 3500 cab chassis manufactured September 25, 2009, to February 1, 2010. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler has notified owners, and dealers will replace the driver's frontal air bag inflator, free of charge. The recall began January 11, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S92. Note: This recall covers vehicles that were accidentally excluded from recall 15V-313.

Reported: 2017-12-20 (December 20, 2017)

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Reported: 2018-01-09 (January 9, 2018)

Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

Reported: 2019-01-15 (January 15, 2019)

Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.