2004 Dodge RAM 3500: complaints, problems and recalls

DODGE RAM 3500 WITH CUMMINS DIESEL. I GOT OUT OF THE TRUCK ON AN ABSOLUTELY FLAT PARKING LOT, BELIEVING IT TO BE IN PARK. WALKED 30-40 FEET AND THEN VEHICLE BEGAN MOVING IN REVERSE GEAR AT IDLE AND HIT A CAR. DODGE PERSONNEL HAVE TOLD ME THAT DUE TO THE HIGH TORQUE, IT IS PHYSICALLY IMPOSSIBLE TO EXIT THE VEHICLE. AS SOON AS THE FOOT IS REMOVED FROM THE BREAK, IF IT IS IN GEAR IT WILL MOVE AT A PACE FASTER THAN A PERSON CAN EXIT.

Owner-reported narrative. 6,500 miles reported. Look up ODI 10060802 at NHTSA ↗

THERE IS AN EXHAUST LEAK COMING THROUGH THE AIR VENTS WHEN THE HVAC FAN IS TURNED ON. I WAS A LITTLE DIZZY & HAD A HEADACHE LAST NIGHT AFTER A LONG DRIVE BACK HOME FROM NORTH FLORIDA. AFTER TALKING TO A PHYSICIAN ABOUT MY CONDITION, HE FELT THAT THE CAUSE WAS MOST CERTAINLY CARBON MONOXIDE POISONING. I HAVE MENTIONED THIS PROBLEM TO THE DEALERSHIP & THEY HAVE BEEN UNRESPONSIVE. THEY SAY THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE & THERE IS NO FIX. I'VE RESEARCHED THE INTERNET & FOUND MANY OTHERS THAT HAVE EXPERIENCED A SIMILAR PRO…

Owner-reported narrative. 9 miles reported. Look up ODI 10062331 at NHTSA ↗

CONSUMER COMPLAINED ABOUT FRONT DRIVESHAFT PROBLEM. IT WAS CAUSING THE VEHICLE TO VIBRATE WHILE DRIVING AT HIGHWAY SPEED. MANUFACTURER WAS AWARE OF THE DRIVE SHAFT PROBLEM. MANUFACTURER OFFERED TO REPAIR THE DEFECT AT A TIME WHICH WAS NOT CONDUCIVE TO THE CONSUMER.*AK *TC

Owner-reported narrative. 1,100 miles reported. Look up ODI 10066920 at NHTSA ↗

CONSUMER WAS UNDER THE IMPRESSION THAT THE VEHICLE WAS IN PARK . AFTER LEAVING THE VEHICLE RUNNING VEHICLE SLIPPED INTO REVERSE AND ROLLED BACKWARDS,COLLIDING WITH A VEHICLE BEHIND IT. WHEN THE GEAR SHIFTER WAS PUT IN PARK CONSUMER WAS UNAWARE THAT THE SHIFTER NEEDED TO BE HOOKED OVER AND SEATED TO THE RIGHT. THERE WERE NO INJURIES INVOLVED. POLICE ARRIVED, BUT,NO ONE WAS CITED. *AK

Owner-reported narrative. 16,000 miles reported. Look up ODI 10079624 at NHTSA ↗

ABS LIGHT CAME ON. AIR CONDITIONER WENT OFF AND ON. WENT TO STOP AT AN INTERSECTION , AND HEARD A POP, AND BRAKES WENT TO THE FLOOR. FINALLY STOPPED WITH EMERGENCY BRAKE. A MAN CAME RUNNING SAYING GET OUT THAT IT WAS ON FIRE. CALLED THE FIRE DEPT. THIS IS A NEW TRUCK WITH 8,000 MILES ON IT. WE ARE WAITING FOR A REP FROM CHRYSLER TO INVESTIGATE. THEY WOULD NOT EVEN PUT US IN A RENTAL UNTIL THEY GOT TO IT. WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. WE PURCHASED THIS VEHICLE OUT OF TOWN AT BRUBAKER BUT HAD TO HAVE IT TOWED TO A LO…

Owner-reported narrative. Look up ODI 10081010 at NHTSA ↗

CONSUMER EXITED THE VEHICLE WHILE IT WAS RUNNING AND WENT INTO HIS PLACE OF BUSINESS. WHEN THE CONSUMER RETURNED TO THE VEHICLE IT ROLLED BACK ABOUT 300 FEET AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO INJURIES , AND THE POLICE DID NOT ARRIVE ON THE SCENE. ON ANOTHER OCCASION THE VEHICLE ROLLED BACK, BUT THE CONSUMER WAS ABLE TO CATCH IT BEFORE ANY DAMAGE WAS DONE. IN ALL, THE VEHICLE ROLLED BACK THREE TIMES. THE DEALER EXAMINED THE VEHICLE AND COULD NOT FIND THE CAUSE OF THE PROBLEM.*AK

Owner-reported narrative. 800 miles reported. Look up ODI 10081451 at NHTSA ↗

REMOVED KEY FROM IGNITION ON 6 OCCASIONS OVER 2 DAYS AND ENGINE CONTINUED TO RUN. *JB

Owner-reported narrative. 17,450 miles reported. Look up ODI 10082229 at NHTSA ↗

PLACED VEHICLE IN PARK. GOT OUT AND WALKED 50 FEET AHEAD OF VEHICLE. TURNED AND SAW VEHICLE MOVING IN REVERSE. RAN TO VEHICLE, WHICH HAD CROSSED A ROAD, PUT ON EMERGENCY BREAK AND STOPPED. *AK

Owner-reported narrative. 19,790 miles reported. Look up ODI 10086799 at NHTSA ↗

Reported: 2005-10-06 (October 6, 2005)

ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.

Consequence: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.

Remedy: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Reported: 2011-07-06 (July 6, 2011)

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Reported: 2013-11-06 (November 6, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.

Reported: 2014-12-03 (December 3, 2014)

Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence: In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.