2012 Dodge RAM 2500: complaints, problems and recalls

YOU CAN NOT CONTROL THE MOVEMENT OF THE TRUCK WHEN TOWING. IT WONDERS FROM SIDE TO SIDE OF THE ROAD. TOOK TO DEALER TO HAVE THE FRONT END CHECKED. IT CHECKED OK. BF GOODRICH INSTALLED 4 NEW TIRES AT 1900 MILES. TRUCK STILL ROAD WALKS WHEN TOWING. THE ONLY WAY TO STOP IT IS TO APPLY THE BRAKES. OTHERWISE, THE SWAYING MOTION OF THE TRUCK, WILL MAKE YOU LEAVE THE ROAD. I KNOW IT IS NOT THE TRAILER THAT I AM TOWING. REASON #1: I HAVE ALL THE SAFETY EQUIPMENT TO TOW THIS TRAILER PROPERLY. REASON #2: IS THAT I HOOKED THE SAME TRAILER ON MY…

Owner-reported narrative. Look up ODI 10450410 at NHTSA ↗

ON 12/29/2011 I BOUGHT THE 2012 DODGE RAM 2500 DIESEL 4X4 4 DOOR TRUCK. THE TRUCK WAS BUILT THE 10TH MONTH OF 2011. THE NIGHT THAT I BOUGHT THE ABOVE TRUCK ON MY WAY HOME THE TRUCK STARTED PULLING TO THE LEFT. BEING NIGHT TIME I COULD NOT GET OUT TO CHECK IT. ON JAN. 2, 2012 I RETURNED TO THE DEALER AND STATED THAT THE TRUCK WAS PULLING TO THE LEFT. THEY STATED THAT THE TRUCK HAD BEEN ON THEIR LOT 6 MONTHS AND THAT THE TIRES MORE LIKELY HAD FLAT SPOTS IN THEM FROM SITTING SO LONG AND IT WOULD WORK THEIR WAY OUT IN 500 MILES OR SO. AFTER …

Owner-reported narrative. Look up ODI 10452926 at NHTSA ↗

I BOUGHT A 2012 RAM 2500 CREW CAB 4X4 MADE IN MEXICO 10TH MONTH OF 2011. I BOUGHT THE TRUCK DEC 28TH 2011 NEW. THE TRUCK WAS PULLING TO THE LEFT AND UNDER A LOAD YOU CAN NOT CONTROL THE TRUCK. UNDER A LOAD, IT WANTS TO DART ALL OVER THE ROAD IF YOU HAVE SOMETHING HOOKED TO THE BUMPER. TOOK THE TRUCK TO 3 DODGE DEALERS COMPLAINING ABOUT THIS ABOVE PROBLEM. DODGE SAYS THERE WAS NOT A PROBLEM WITH THIS TRUCK WHATSOEVER. BUT, AFTER HOOKING THE TRAILER TO MY 2009 GMC DIESEL WITH NO PROBLEM AT ALL TOWING I KNEW IT WAS THE DODGE TRUCK THAT I WAS…

Owner-reported narrative. Look up ODI 10457596 at NHTSA ↗

CORRECTION OF SPEED TO ENTRY MADE THIS DATE FOR VIN#[XXX] IS 45 MPH. FAILURE MILEAGE IS AT 300 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-reported narrative. 300 miles reported. Look up ODI 10457597 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE COMPUTER SYSTEM WOULD NOT WORK IN COLD WEATHER, CAUSING ALL OF THE GAUGES TO MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT LOCATE OR DIAGNOSE ANY FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED WHO INFORMED HIM TO TAKE THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,487.

Owner-reported narrative. 16,487 miles reported. Look up ODI 10490594 at NHTSA ↗

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS UNABLE TO ENGAGE THE VEHICLE INTO LOCK MODE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE LOCKER GEAR KIT, ACTUATOR AND A CARRIER WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 17,000. ...UPDATED 06-19-13 *BF THE CONSUMER STATED THE RING AND PINION WERE NOT REPLACED, AS THE PARTS WERE ON BACK ORDER. UPDATED 06/27/13

Owner-reported narrative. 12,000 miles reported. Look up ODI 10510959 at NHTSA ↗

I WAS DRIVING SLOWLY FORWARD IN A PARKING LOT. I TURNED LEFT AND MY LEFT TIE ROD BROKE. I WAS UNABLE TO MOVE AND HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST DODGE DEALERSHIP. *TR

Owner-reported narrative. 95,000 miles reported. Look up ODI 10519300 at NHTSA ↗

THIS IS A CNG TRUCK WITH A 35 GAL GASOLINE TANK AND TWO 9 GAL CNG TANKS --- THE TRUCK WAS PURCHASED TO SAVE FUEL MONEY BY USING PRIMARILY CNG THE TRUCK COMPUTER PROGRAM SWITCHES THE CNG TO USE GASOLINE TOO OFTEN . WE USE 1/4 TANK OF GASOLINE EVERY WEEK -- THE TRUCK IS A CNG VEHICLE NOT A GASOLINE TRUCK -- THE DEALER SAYS RAM IS COMING UP WITH A NEW COMPUTER PROGRAM THE CORRECT THIS ALTHOUGH NONE OF THE DEALERS CAN TELL US WHEN. *TR

Owner-reported narrative. Look up ODI 10525854 at NHTSA ↗

Reported: 2013-11-06 (November 6, 2013)

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Reported: 2014-10-08 (October 8, 2014)

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Reported: 2015-07-22 (July 22, 2015)

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

Reported: 2017-12-20 (December 20, 2017)

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.