2004 Dodge RAM 2500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
581 owner complaints analyzed
6 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 406 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 135 of 581 complaints (23.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 110 | 18.9% |
| Braking behavior | 62 | 10.7% |
| Transmission and shifting | 46 | 7.9% |
| Electrical and battery issues | 22 | 3.8% |
| Fuel system concerns | 22 | 3.8% |
| Engine operation | 19 | 3.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 135 |
| Air Bags | 89 |
| Suspension | 59 |
| Power Train:Automatic Transmission | 58 |
| Electrical System | 42 |
| Suspension:Front | 35 |
| Exterior Lighting | 20 |
| Power Train | 18 |
Steering: 135; Air Bags: 89; Suspension: 59; Power Train:Automatic Transmission: 58; Electrical System: 42; Suspension:Front: 35; Exterior Lighting: 20; Power Train: 18
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 82 |
| 25,000 to 49,999 | 64 |
| 50,000 to 74,999 | 73 |
| 75,000 to 99,999 | 59 |
| 100,000 to 149,999 | 80 |
| 150,000 and above | 48 |
Under 25,000: 82; 25,000 to 49,999: 64; 50,000 to 74,999: 73; 75,000 to 99,999: 59; 100,000 to 149,999: 80; 150,000 and above: 48
Under 25,000 miles has the most reports with usable mileage (82). 175 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2004 | 32 |
| 2005 | 54 |
| 2006 | 50 |
| 2007 | 28 |
| 2008 | 27 |
| 2009 | 19 |
| 2010 | 41 |
| 2011 | 44 |
| 2012 | 31 |
| 2013 | 24 |
| 2014 | 59 |
| 2015 | 77 |
| 2016 | 42 |
| 2017 | 29 |
| 2018 | 5 |
| 2019 | 8 |
| 2020 | 3 |
| 2021 | 1 |
| 2022 | 3 |
| 2023 | 1 |
| 2026 | 3 |
2004: 32; 2005: 54; 2006: 50; 2007: 28; 2008: 27; 2009: 19; 2010: 41; 2011: 44; 2012: 31; 2013: 24; 2014: 59; 2015: 77; 2016: 42; 2017: 29; 2018: 5; 2019: 8; 2020: 3; 2021: 1; 2022: 3; 2023: 1; 2026: 3
Pattern summary
Steering leads the component reports. Steering behavior appears in 110 complaint narratives. Braking behavior appears in 62 complaint narratives. Transmission and shifting appears in 46 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10055325 · 2004-01-16 (January 16, 2004)
2004 DODGE RAM 2500 PICKUP.*MR (NAR) WINDSHIELD WIPER FLUID ODOR, AND ELECTRICAL BRAKES INSTALLED. *CB
Owner-reported narrative. Look up ODI 10055325 at NHTSA ↗
Owner report 10056561 · 2004-02-04 (February 4, 2004)
2004 DODGE DIESEL 3/4 TON PICKUP....JUMPED INTO REVERSE AND PINNED ME BETWEEN A GATE AND A BARN, FRACTURING 14 RIBS AND AN ULNA. *AK
Owner-reported narrative. Look up ODI 10056561 at NHTSA ↗
Owner report 10059105 · 2004-02-10 (February 10, 2004)
THE CONSUMER NOTICED A DISTINCT VIBRATION ON THE TRUCK THAT GETS WORSE WHEN TRAVELING HIGHWAY SPEEDS. *LA THE DEALER/REGIONAL SERVICE EXPERT ATTEMPTED TO FIX THE VEHICLE ON NUMEROUS OCCASIONS AND WAS UNSUCCESSFUL. THE DEALER HAD TWO OTHER VEHICLES WITH THE SAME PROBLEM. DODGE 2500 2004 *SC *JB
Owner-reported narrative. Look up ODI 10059105 at NHTSA ↗
Owner report 10060279 · 2004-03-03 (March 3, 2004)
2004 DODGE RAM 2500 4X4 PICKUP CAUGHT ON FIRE UNDERBODY AND WAS COMPLETELY TOTALED.*AK
Owner-reported narrative. 6,500 miles reported. Look up ODI 10060279 at NHTSA ↗
Owner report 10062279 · 2004-03-15 (March 15, 2004)
DIESEL EXHAUST FUMES IN CAB WITH HEATER/AC FAN ON. MANY COMPLAINTS OF SIMILAR PROBLEM FROM OTHER OWNERS OF THIS MODEL AS RESEARCHED FROM WEBSITE FORUMS. PROBLEM IS DOCUMENTED AS ESSENTIAL PARTS MISSING FROM HEATER/AC SYSTEM WHICH ALLOWS FUMES FROM ENGINE COMPARTMENT TO BE DRAWN INTO THE DRIVER /PASSENGER COMPARTMENT. PROBABLE CARBON MONOXIDE HAZARD TO DRIVER AND OCCUPANTS. VIN [XXX], MANUFACTURE DATE 12/09/2003. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Owner-reported narrative. 100 miles reported. Look up ODI 10062279 at NHTSA ↗
Owner report 10064702 · 2004-03-23 (March 23, 2004)
CONSUMER COMPLAINED ABOUT FUMES PERMEATING THE INTERIOR OF THE VEHICLE. THE FUMES WERE CAUSING THE OCCUPANTS TO SUFFER HEADACHES, NAUSEA, AND DROWSINESS WHEN THE WINDOW WAS UP. *AK
Owner-reported narrative. 25 miles reported. Look up ODI 10064702 at NHTSA ↗
Owner report 10075011 · 2004-06-08 (June 8, 2004)
I PARKED THE TRUCK AND GOT OUT TO CLOSE A GATE WHEN I TURNED AROUND THE TRUCK HAD SLIPPED INTO REVERSE AND WAS COMING TOWARD ME. FORTUNATELY, I WAS ABLE TO GET OUT OF THE WAY. THE TRUCK RAN INTO A FENCE POST DAMAGING THE DRIVER'S SIDE MIRROR AND DENTING THE FRONT DRIVERS SIDE FENDER. *AK
Owner-reported narrative. 10,197 miles reported. Look up ODI 10075011 at NHTSA ↗
Owner report 10081674 · 2004-08-31 (August 31, 2004)
WHILE DRIVING 50 MPH,THE VEHICLE HIT A BUMP IN THE ROAD AND THE REAR END BEGAN TO BOUNCE UNCONTROLLABLY, CAUSING THE VEHICLE TO LOSE CONTROL. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. NO INJURIES REPORTED. *AK *SC
Owner-reported narrative. 5,000 miles reported. Look up ODI 10081674 at NHTSA ↗
Recall history
6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
03V503000 · Power Train:Automatic Transmission
Reported: 2003-12-04 (December 4, 2003)
ON CERTAIN PICKUP TRUCKS, THE TRANSFER CASE TO TRANSMISSION ATTACHING FASTENERS MAY NOT BE TIGHTENED CORRECTLY. THIS COULD CAUSE THE TRANSMISSION ADAPTER OR TRANSFER CASE HOUSING TO CRACK AND LEAK FLUID.
Consequence: CONTINUED OPERATION CAN RESULT IN PROPELLER SHAFT SEPARATION AND DAMAGE TO FUEL SYSTEM COMPONENTS, WHICH COULD LEAD TO A FUEL LEAK. FLUID AND/OR FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN CAUSE AN UNDERBODY FIRE.
Remedy: DEALERS WILL RETIGHTEN THE TRANSFER CASE TO TRANSMISSION FASTENERS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
NHTSA campaign record ↗04V221000 · Equipment:Other:Labels
Reported: 2004-05-06 (May 6, 2004)
THE VEHICLE CERTIFICATION LABEL ON SOME PICKUP TRUCKS LISTS INCORRECT TIRE, WHEEL, AND RECOMMENDED INFLATION PRESSURE INFORMATION WHICH DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, 'TIRE SELECTION AND RIMS FOR VEHICLES OTHER THAN PASSENGER CARS.'
Consequence: INSTALLING THE INCORRECT TIRE/RIM SIZES AND LOADING THE VEHICLE TO THE WEIGHTS SHOWN ON THE LABEL CAN CAUSE TIRE FAILURE AND RESULT IN A CRASH WITHOUT WARNING.
Remedy: OWNERS WILL BE PROVIDED WITH VEHICLE CERTIFICATION LABEL OVERLAYS CONTAINING THE CORRECTED INFORMATION RELATIVE TO VEHICLE TIRE AND RIM SIZE, AND RECOMMENDED INFLATION PRESSURE. THIS RECALL BEGAN ON MAY 5, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗05V462000 · Power Train:Automatic Transmission:Lever And Linkage:Column Shift
Reported: 2005-10-06 (October 6, 2005)
ON CERTAIN PICKUP TRUCKS EQUIPPED WITH DIESEL ENGINES AND AUTOMATIC TRANSMISSIONS, IN AN ATTEMPT TO EXIT THE VEHICLE QUICKLY WITHOUT SHUTTING OFF THE ENGINE AND REMOVING THE KEY, THE DRIVER MAY INADVERTENTLY LEAVE THE AUTOMATIC TRANSMISSION SHIFT CONTROL IN INDICATED REVERSE.
Consequence: THIS ERROR IS AN UNINTENDED ACTION THAT MAY RESULT IN A LACK OF TRANSMISSION PARK PAWL ENGAGEMENT AND POSSIBLY DELAYED REARWARD MOVEMENT OF THE VEHICLE.
Remedy: DEALERS WILL PERFORM A SOFTWARE MODIFICATION TO EQUIP THESE VEHICLES WITH AN OUT-OF-PARK ALARM. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗11V350000 · Steering:Linkages:Tie Rod Assembly
Reported: 2011-07-06 (July 6, 2011)
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗13V528000 · Steering:Linkages:Tie Rod Assembly
Reported: 2013-11-06 (November 6, 2013)
Chrysler Group LLC (Chrysler) is recalling certain model year 2003-2008 Dodge RAM 2500 4x4 and 3500 4x4, model year 2007-2008 Dodge RAM 3500 4x2 Cab Chassis and model year 2006-2008 Dodge RAM 1500 Mega Cab 4x4 trucks manufactured February 12, 2002, through February 13, 2008. The left tie rod assembly may break.
Consequence: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy: Chrysler notified owners and launched its recall campaign in January 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N62.
NHTSA campaign record ↗14V770000 · Air Bags
Reported: 2014-12-03 (December 3, 2014)
Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
NHTSA campaign record ↗