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U.S. public vehicle records

2002 Dodge GRAND CARAVAN: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

290 owner complaints analyzed

5 distinct recall campaigns

48,000 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 195 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Air Bags is the most frequently named component, appearing in 35 of 290 complaints (12.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior5820.0%
Braking behavior4114.1%
Transmission and shifting3211.0%
Electrical and battery issues279.3%
Fuel system concerns113.8%
Engine operation93.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Air Bags
35
Power Train:Automatic Transmission
31
Electrical System
25
Steering
18
Air Bags:Frontal:Sensor/Control Module
15
Service Brakes, Hydraulic
15
Steering:Hydraulic Power Assist:Hose, Piping, And Connections
14
Air Bags:Frontal
12
Component breakdown data
CategoryCount
Air Bags35
Power Train:Automatic Transmission31
Electrical System25
Steering18
Air Bags:Frontal:Sensor/Control Module15
Service Brakes, Hydraulic15
Steering:Hydraulic Power Assist:Hose, Piping, And Connections14
Air Bags:Frontal12

Air Bags: 35; Power Train:Automatic Transmission: 31; Electrical System: 25; Steering: 18; Air Bags:Frontal:Sensor/Control Module: 15; Service Brakes, Hydraulic: 15; Steering:Hydraulic Power Assist:Hose, Piping, And Connections: 14; Air Bags:Frontal: 12

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
44
25,000 to 49,999
56
50,000 to 74,999
39
75,000 to 99,999
21
100,000 to 149,999
19
150,000 and above
16
Reported problems by failure mileage data
CategoryCount
Under 25,00044
25,000 to 49,99956
50,000 to 74,99939
75,000 to 99,99921
100,000 to 149,99919
150,000 and above16

Under 25,000: 44; 25,000 to 49,999: 56; 50,000 to 74,999: 39; 75,000 to 99,999: 21; 100,000 to 149,999: 19; 150,000 and above: 16

25,000 to 49,999 miles has the most reports with usable mileage (56). 95 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
1
2002
20
2003
52
2004
57
2005
32
2006
24
2007
23
2008
23
2009
7
2010
12
2011
6
2012
8
2014
4
2015
6
2016
1
2017
5
2018
2
2019
3
2022
2
2023
1
2026
1
Complaints over time data
CategoryCount
20011
200220
200352
200457
200532
200624
200723
200823
20097
201012
20116
20128
20144
20156
20161
20175
20182
20193
20222
20231
20261

2001: 1; 2002: 20; 2003: 52; 2004: 57; 2005: 32; 2006: 24; 2007: 23; 2008: 23; 2009: 7; 2010: 12; 2011: 6; 2012: 8; 2014: 4; 2015: 6; 2016: 1; 2017: 5; 2018: 2; 2019: 3; 2022: 2; 2023: 1; 2026: 1

Pattern summary

Air Bags leads the component reports. Steering behavior appears in 58 complaint narratives. Braking behavior appears in 41 complaint narratives. Transmission and shifting appears in 32 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10001777 · 2002-12-31 (December 31, 2002)

CONSUMER STATES THAT VEHICLE'S GAS GAUGE READS INCORRECTLY WHICH CAUSES VEHICLE TO RUN OUT OF GAS WHILE DRIVING. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Owner-reported narrative. 6,500 miles reported. Look up ODI 10001777 at NHTSA ↗

Owner report 10004825 · 2003-01-28 (January 28, 2003)

TIRE BLEW OUT AT 5000 MILES AND OTHER 3 TIRES BLEW OUT BEFORE 9000 MILES. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS

Owner-reported narrative. Look up ODI 10004825 at NHTSA ↗

Owner report 10006434 · 2003-02-04 (February 4, 2003)

CONSUMER NOTICED A GAS LEAK. THE MECHANIC STATED THAT O-RINGS WERE LEAKING. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH...*AK

Owner-reported narrative. 45,000 miles reported. Look up ODI 10006434 at NHTSA ↗

Owner report 10007688 · 2003-02-17 (February 17, 2003)

ON FEB 16 MY WIFE LOST THE POWER STEARING ON OUR 2002 DODGE GRAND CARRIVAN [MINNI-VAN] ON 17 FEB 03 I CALLED THE GARAGE THAT SOLD US THE VAN AND DISCRIBED THE PROBLEM. THEY { SERVICE MANG.] TOLD ME ON THE PHONE THAT I PROBLEY HAD A BROKEN POWER STEARING HOSE. I HAD THE VAN TOWED TO THE GARAGE AND THEY MADE MORE STATEMENTS OF A LARGE NUMBER OF THESE HOSES BRAKEING IN THE COLD WEATHER. IT HAS BEEN EXTREAMLY COLD IN MAINE THE PAST WEEK OR SO -20 TO -30 DEGREES. THE SERVICE MANAGER STATED THAT THERE WAS NO RECALL ON THIS. I CAN NOT BELIVE T…

Owner-reported narrative. 29,050 miles reported. Look up ODI 10007688 at NHTSA ↗

Owner report 10007945 · 2003-02-21 (February 21, 2003)

I PURCHASED OUR 2002 DODGE GRAND CARAVAN ON 4-1-2002 AND IT WAS IN THE SHOP THE FIRST TIME FOR THE POWER STEERING COOLER AND HOSES LEAKING ON 4-25-2002. THE DEALER FIXED IT AND IT WAS LEAKING AGAIN ON 4-29-2002, THEN 4-30-2002, THEN 5-2-2002. THE WEATHER GOT WARMER SO IT DIDN'T SEEM TO LEAK. THEN IT STARTED GETTING COLD AGAIN IN THE FALL AND IT STARTED LEAKING AGAIN. SEEMS WHEN THE TEMP DROPS BELOW 21 DEGREES, IT LEAKS. CHRYSLER SENT A FACTORY ENGINEER TO THE DEALERSHIP TO INVESTIGATE WHY IT COULDN'T BE FIXED. HE STATED THAT CHRYSLER IS H…

Owner-reported narrative. 850 miles reported. Look up ODI 10007945 at NHTSA ↗

Owner report 10008302 · 2003-03-01 (March 1, 2003)

POWER STEERING FAILED. HEARD A WHINING SOUND WHILE AT A STOP LIGHT, A SHORT TIME LATER I WAS ALMOST UNABLE TO MAKE A TURN INTO A PARK, BECAUSE THE POWER STEERING WAS GONE. *JB

Owner-reported narrative. 4,900 miles reported. Look up ODI 10008302 at NHTSA ↗

Owner report 10009820 · 2003-03-04 (March 4, 2003)

AFTER MAKING A LEFT OR RIGHT TURN THE VEHICLES STEERING WHEEL DID NOT RETURN TO CENTER AND AS A RESULT THE VEHICLE HIT A CURVE. WHILE THE DRIVER DEPRESSED THE GAS PEDAL THERE WAS A DELAY IN ACCELERATION. ONCE GAS PEDAL CAUGHT THE VEHICLE JUMPED FORWARD. *NLM

Owner-reported narrative. 3,000 miles reported. Look up ODI 10009820 at NHTSA ↗

Owner report 10010258 · 2003-03-10 (March 10, 2003)

POWER STEERING, DEFECTIVE HOSE. HAVE HAD TWO POWER STEERING HOSES REPLACED WITHIN 3 WEEKS. DEALER HAS REPLACED WITH EXACT SAME HOSE, SAYS THAT IS WHAT CHRYSLER TELLS THEM TO REPLACE IT WITH. DEALER ADMITS THERE IS ABOUT 30 HOSES REPLACED EACH WEEK IN COLD WEATHER. ALSO STATED THAT ALL THAT MAY BE NEEDED IS A STRONGER/BETTER HOSE. NO RECALL HAS BEEN MADE. I HAVE THREE YOUNG CHILDREN THAT I TRANSPORT DAILY. AND I AM CONCERNED FOR THEIR WELFARE. I ALSO TRAVEL OVER 60 MILES TO WORK EACH DAY ON THE INTERSTATE. IF THE POWER STEERING GOES WHILE I AM O…

Owner-reported narrative. 17,203 miles reported. Look up ODI 10010258 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

01V310000 · Child Seat

Reported: 2001-10-04 (October 4, 2001)

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy: OWNERS WILL BE PROVIDED WITH THE NECESSARY CHILD RESTRAINT SYSTEM INFORMATION. OWNER NOTIFICATION IS EXPECTED TO BEGIN OCTOBER 8, 2001. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
02V274000 · Fuel System, Gasoline:Storage:Tank Assembly

Reported: 2002-10-08 (October 8, 2002)

ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK AND REPLACE IT IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
03V094000 · Structure

Reported: 2003-03-07 (March 7, 2003)

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Consequence: THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

NHTSA campaign record ↗
04V386000 · Steering:Hydraulic Power Assist:Hose, Piping, And Connections

Reported: 2004-08-05 (August 5, 2004)

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
04V531000 · Equipment:Electrical:Radio/Tape Deck/Cd Etc.

Reported: 2004-11-02 (November 2, 2004)

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

Consequence: THIS COULD RESULT IN A SPEAKER FIRE.

Remedy: DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗