2020 Dodge CHALLENGER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
20 owner complaints analyzed
1 distinct recall campaigns
285 mi median reported failure mileage
Scope: 2020 model year. Data snapshot: . 6 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 7 of 20 complaints (35.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1 | 5.0% |
| Steering behavior | 1 | 5.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 7 |
| Engine | 4 |
| Unknown Or Other | 4 |
| Fuel/Propulsion System | 3 |
| Power Train | 3 |
| Service Brakes | 3 |
| Air Bags | 2 |
| Vehicle Speed Control | 2 |
Electrical System: 7; Engine: 4; Unknown Or Other: 4; Fuel/Propulsion System: 3; Power Train: 3; Service Brakes: 3; Air Bags: 2; Vehicle Speed Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 14 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2020 | 3 |
| 2021 | 5 |
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 4 |
| 2026 | 1 |
2020: 3; 2021: 5; 2023: 4; 2024: 3; 2025: 4; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 1 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11372344 · 2020-10-30 (October 30, 2020)
THE SCREEN FOR THE STEREO CONTINUOUSLY FLASHES LIKE IT IS SHORTING AND THE TOGGLE BUTTONS CONTINUOUSLY FREEZE. WHEN TAKEN BACK TO THE DEALER, THEY SAID THERE IS NO ISSUE THAT CHRYSLER SAID I NEEDED TO MAKE SURE MY CHARGER HAD NO DUST IN IT AND MAKE SURE THE SLOT HAD NONE EITHER. THE VEHICLE IS BRAND NEW AND I WENT DIRECTLY TO MY PHONE MANUFACTURER AND PURCHASED A BRAND NEW DUST FREE CHARGER. ISSUE HAPPENED IMMEDIATELY. THE DEALERSHIP GAVE ME ANOTHER CHRYSLER MADE CAR WHILE THEY HAD MINE, NOT ONE ISSUE OF THIS. MY OLD CAR WAS CHRYSLER MADE, NEV…
Owner-reported narrative. 25 miles reported. Look up ODI 11372344 at NHTSA ↗
Owner report 11374073 · 2020-11-11 (November 11, 2020)
I HAD A FLAT TIRE ONE WEEK AFTER I BOUGHT THE $ 60.000 CAR. THEN I LEARNED THE CAR DOES NOT COME WITH A SPARE TIRE. INSTEAD THERE IS A MACHINE, AFTER READING THE MANUAL I GOT THE TIRE TO INFLATE. IMMEDIATELY I WENT TO A TIRE STORE TO GET THE NAIL OUT OF THE TIRE. THEY SAID I WILL HAVE TO BUY A NEW TIRE BECAUSE I USED THE MACHINE THAT DODGE PROVIDES. I REACHED OUT TO DODGE AND HERE IS THEIR REPLY ELLO PAULO; THANK YOU FOR CONTACTING DODGE CUSTOMER CARE. WE ARE SO SORRY TO LEARN OF YOUR CONCERN WITH NOT HAVING A SPARE TIRE IN YOUR 202…
Owner-reported narrative. 500 miles reported. Look up ODI 11374073 at NHTSA ↗
Owner report 11383550 · 2020-12-15 (December 15, 2020)
VEHICLE CAUGHT ON FIRE WHILE OPERATIONAL, IN SECOND THE VEHICLE BECAME ENGULFED IN FLAMES WITH NO WARNINGS.*DT*DT*JB*DT*JB*DT*JB
Owner-reported narrative. 2,000 miles reported. Look up ODI 11383550 at NHTSA ↗
Owner report 11399202 · 2021-03-04 (March 4, 2021)
I BOUGHT A DODGE CHALLENGER. THE PLACE I BOUGHT IT IS HUNTINGTON BEACH DODGE RAM JEEP DEALER. I GOT OUT OF THE DEALER AND THE SHAFT OF THE CAR WAS OUT OF THE WAY, I WAS ALMOST HAVING AN ACCIDENT.I WENT BACK TO THE DEALER AND EXPLAINED THE SITUATION. THEY TOLD ME TO GIVE THE CAR TO THE SERVICE. I SAID I DID NOT WANT TO SERVICE THE CAR AT 50 MILES. I ASKED THEM TO GIVE ME A NEW ONE OF THE SAME CAR. NO, WE CAN'T GIVE YOU A CAR BECAUSE THEY SAID YOU BOUGHT CASH AND GOT A DISCOUNT. I LEFT THE CAR TO THE SERVICE 3 DAYS AGO. STILL NOBODY INFORMED ME. …
Owner-reported narrative. 70 miles reported. Look up ODI 11399202 at NHTSA ↗
Owner report 11399204 · 2021-03-04 (March 4, 2021)
I BOUGHT A DODGE CHALLENGER. THE PLACE I BOUGHT IT IS HUNTINGTON BEACH DODGE RAM JEEP DEALER. I GOT OUT OF THE DEALER AND THE SHAFT OF THE CAR WAS OUT OF THE WAY, I WAS ALMOST HAVING AN ACCIDENT.I WENT BACK TO THE DEALER AND EXPLAINED THE SITUATION. THEY TOLD ME TO GIVE THE CAR TO THE SERVICE. I SAID I DID NOT WANT TO SERVICE THE CAR AT 50 MILES. I ASKED THEM TO GIVE ME A NEW ONE OF THE SAME CAR. NO, WE CAN'T GIVE YOU A CAR BECAUSE THEY SAID YOU BOUGHT CASH AND GOT A DISCOUNT. I LEFT THE CAR TO THE SERVICE 4 DAYS AGO. STILL NOBODY INFORMED ME. …
Owner-reported narrative. 70 miles reported. Look up ODI 11399204 at NHTSA ↗
Owner report 11415946 · 2021-05-10 (May 10, 2021)
UPON RECEIVING A PHONE CALL WHILE MY DEVICE IS CONNECTED TO THE UCONNECT INFOTAINMENT SYSTEM, THE INCOMING RINGER VOLUME IS SET TO MAXIMUM LOUDNESS. THIS CANNOT BE CHANGED. THE RINGER IS SO LOUD, IT IS STARTLING TO ANYONE WHO IS IN THE CAR. EVERY TIME I GET A CALL WHILE IN MY CAR (THROUGH UCONNECT), I JUMP. I THOUGHT A FRIEND OF MINE WHO WAS IN THE PASSENGER'S SEAT WAS GOING TO HAVE A HEART ATTACK. I HAVE TRIED CHANGING THE VOLUME ON THE RINGER AND IT CANNOT BE DONE. THIS IS A HUGE SAFETY CONCERN. I CONTACTED DODGE DIRECTLY AND I WAS TOLD THAT …
Owner-reported narrative. Look up ODI 11415946 at NHTSA ↗
Owner report 11435601 · 2021-10-05 (October 5, 2021)
Car completely shut off while driving on the freeway at 75mph. Car completely shut off another incident on the street and another incident in a parking lot.
Owner-reported narrative. Look up ODI 11435601 at NHTSA ↗
Owner report 11440716 · 2021-11-16 (November 16, 2021)
My car was in a collision yesterday. I was rear-ended and pushed into another vehicle, resulting in both front and rear impacts. The air bag did not deploy, even though I could smell it, as if it did deploy. Also, my car app notified me that the airbag had been deployed and needed to be taken to a service provider to be serviced. The problem is that no airbags actually deployed. So if I had been in a situation that required the airbags to save my life, I would not have had them. I feel like this could really be a problem if it happened in anoth…
Owner-reported narrative. Look up ODI 11440716 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V516000 · Visibility:Windshield:Critical Fasteners | Visibility:Windshield
Reported: 2021-07-08 (July 8, 2021)
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence: A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.
NHTSA campaign record ↗