2021 Custom Fire SPARTAN METROSTAR: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
0 owner complaints analyzed
4 distinct recall campaigns
Not available median reported failure mileage
Scope: 2021 model year. Data snapshot: . 0 complaints include usable failure mileage.
Most common problems
No owner complaints are recorded for this selection. A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
No usable records for this chart.
| Category | Count |
|---|
No records.
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
No usable records for this chart.
| Category | Count |
|---|
No records.
Pattern summary
There is not enough complaint evidence to summarize patterns.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
21V618000 · Steering:Hydraulic Power Assist:Pump
Reported: 2021-08-06 (August 6, 2021)
Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2019-2021 Spartan Gladiator and Metrostar emergency vehicles. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
Consequence: A loss of power steering assist may increase the risk of a crash.
Remedy: Spartan will remove and replace the power steering pump, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Fire's customer service at 1-715-294-2555.
NHTSA campaign record ↗21V628000 · Equipment:Emergency:Fire Supression | Electrical System
Reported: 2021-08-10 (August 10, 2021)
Custom Fire Apparatus, Inc. is recalling certain 2009-2021 Spartan Gladiator, MetroStar, and MetroStarX emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.
Consequence: A loss of power to the pump control module can cause a loss of water pressure for fighting fires, increasing the risk of injury.
Remedy: Spartan Fire LLC will remove and replace the pump shift solenoid, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact Custom Fire's customer service at 1-715-294-2555.
NHTSA campaign record ↗21V630000 · Fuel System, Diesel:Fuel Injection System:Fuel Rail
Reported: 2021-08-09 (August 9, 2021)
Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2017-2021 Spartan Gladiator, MetroStar, and MetroStarX emergency vehicles equipped with Cummins L9 diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Cummins will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 8, 2021. Owners may contact Custom Fire's customer service at 1-715-294-2555.
NHTSA campaign record ↗22V316000 · Power Train:Axle Assembly
Reported: 2022-05-09 (May 9, 2022)
Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2021-2022 Spartan Gladiator, MetroStar, and MetroStar-RT emergency vehicles. The rear axle drive pinion may fracture.
Consequence: A fractured drive pinion may contact the brake drop hose, and unintentionally engage the parking brake without detection or without the brake lights activating, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the differential carrier housing assembly, as necessary, free of charge. Owner notification letters were mailed on May 9, 2022. Owners may contact Custom Fire's customer service at 1-715-294-2555.
NHTSA campaign record ↗