2011 Cruiser Rv SHADOW CRUISER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1 owner complaints analyzed
3 distinct recall campaigns
3,000 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Suspension is the most frequently named component, appearing in 1 of 1 complaints (100.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 1 |
Suspension: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 1; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (1). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
2013: 1
Pattern summary
Suspension leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10556073 · 2013-12-14 (December 14, 2013)
WITH ABOUT 3000 MILES ON THE UNIT I HAD TIRE FAILURE AT LOW SPEED. PROBLEM WAS EXCESS NEGATIVE CAMBER ON WHEELS RESULTING IN EXCESSIVE TIRE WEAR IN INSIDE 1 1/2 INCHES OF TIRE. IF, TIRE FAILURE HAD OCCURRED AT HIGHWAY SPEED, COULD HAVE BEEN SEVERE EVENT. CRUISER RV WOULD NOT ACCEPT ANY RESPONSIBILITY FOR THE REQUIRED REPLACEMENT OF FAILED AXLES THAT CREATED THE TIRE WEAR. REPLACEMENT AXLES WERE PROVIDED BY LIPPERT COMPONENTS THE MANUFACTURE OF ORIGINAL AXLES. CONSUMER PAID FOR LABOR FOR REPLACEMENT OF AXLES AND REQUIRED NEW TIRES. FAILUR…
Owner-reported narrative. 3,000 miles reported. Look up ODI 10556073 at NHTSA ↗
Recall history
3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V497000 · Equipment:Other:Labels
Reported: 2011-10-05 (October 5, 2011)
CRUISER RV IS RECALLING CERTAIN MODEL YEAR 2011 SHADOW CRUISER AND VIEWFINDER RECREATIONAL VEHICLES, MANUFACTURED FROM APRIL 21, 2011, THROUGH SEPTEMBER 6, 2011. THESE VEHICLES HAVE THE INCORRECT FEDERAL ID TAG, GROSS VEHICLE WEIGHT RATING (GVWR) INFORMATION LABELS WHICH FAILS TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION."
Consequence: FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS BECAUSE OF A MISPRINTED LABEL COULD INCREASE THE RISK OF A CRASH.
Remedy: CRUISER RV WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT CRUISER RV AT 1-574-457-6472.
NHTSA campaign record ↗13V649000 · Latches/Locks/Linkages
Reported: 2013-11-19 (November 19, 2013)
Cruiser RV is recalling certain model year 2006-2013 Fun Finder, Shadow Cruiser, Fun Finder Xtra, Viewfinder, Signature, Radiance, Enterra recreational trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Consequence: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Remedy: Cruiser RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began January 20, 2014. Owners may contact Cruiser RV at 1-260-562-3500 or Fastec at 1-800-837-2505.
NHTSA campaign record ↗17V751000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Cruiser RV (Cruiser) is recalling certain 2016-2017 Boss, Full House and Fun Finder Signature, 2018 Embrace and Striker FW, 2013-2016 Enterra and View Finder Signature, 2006-2016 Fun Finder, 2007-2015 Fun Finder Xtra, 2015-2017 Fun Finder Xtreme Lite and Shadow Cruiser Ultra Lite, 2016-2018 MPG, 2013-2017 Radiance, 2017-2018 Radiance Ultra Lite, 2010-2016 Shadow Cruiser, 2015-2016 Shadow Cruiser LE, 2017 South Fork, 2014-2018 Striker, 2009-2016 View Finder Lite, 2006-2007 Liberty, 2007 Land Roamer, 2009-2012 View Finder Toy Hauler, and 2006-2013 Fun Finder X recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Cruiser will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Cruiser customer service at 1-866-277-5630, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
NHTSA campaign record ↗