2013 Crossroads ZINGER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
4 owner complaints analyzed
1 distinct recall campaigns
Not available median reported failure mileage
Scope: 2013 model year. Data snapshot: . 0 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Suspension is the most frequently named component, appearing in 3 of 4 complaints (75.0%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension | 3 |
| Latches/Locks/Linkages | 1 |
| Tires | 1 |
| Wheels | 1 |
Suspension: 3; Latches/Locks/Linkages: 1; Tires: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
No usable failure mileage is recorded. 4 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 1 |
| 2014 | 2 |
| 2020 | 1 |
2013: 1; 2014: 2; 2020: 1
Pattern summary
Suspension leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10535956 · 2013-08-18 (August 18, 2013)
THE 2013 CROSSROADS ZINGER TRAVEL TRAILER I PURCHASED HAS A 3401.94 KG OR 7500 LB GVWR/PNBV, THE TIRES ON THE UNIT ARE 205/75R15 LOAD RANGE C. THE MAX LOAD OF THE TIRES ARE 1820 LB @ 50 LBS PSI MAX PRESSURE COLD. THE COMBINED LOAD FOR THE TIRES IS 7280 LBS ON A TRAILER THAT HAS A LABEL OF GVWR OF 7500 LBS, THIS INACCURATE LABEL LEADS TO IMPROPER VEHICLE LOADING SPECIFICATIONS. THIS IS A SAFETY ISSUE WHICH COULD LEAD TO A TIRE FAILURE WHICH MAY RESULT IN PERSONAL INJURY OR PROPERTY DAMAGE. *TR
Owner-reported narrative. Look up ODI 10535956 at NHTSA ↗
Owner report 10579659 · 2014-04-14 (April 14, 2014)
TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAILER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13E039000 (EQUIPMENT , LATCHES/LOCKS/LINKAGES) AND IT HAD BEEN MONTHS SINCE THE PART WAS ORDERED WHICH STILL HAD NOT ARRIVED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Owner-reported narrative. Look up ODI 10579659 at NHTSA ↗
Owner report 10587414 · 2014-05-09 (May 9, 2014)
THE AXLES BENT AND CAUSED TIRE DAMAGE THAT MAY RESULT IN TIRE FAILURE. THE AXLES ARE MADE BY LIPPERT COMPONENTS, INC. LC35-SB-85-68.5-NOSP-OS-L-545-7242-30PT. *TR
Owner-reported narrative. Look up ODI 10587414 at NHTSA ↗
Owner report 11342092 · 2020-07-29 (July 29, 2020)
TL* THE CONTACT OWNS A 2013 CROSSROAD ZINGER TRAVEL TRAILER. THE CONTACT STATED THAT THE AXLE STARTED TO SMOKE AND BEND WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL TO THE TRAILER AND REFERRED THE CONTACT TO NHTSA. THE CONTACT MENTION THERE WAS A NHTSA CAMPAIGN NUMBER: 11V161000 (EQUIPMENT) BUT HER VIN WAS NOT INCLUDED.
Owner-reported narrative. Look up ODI 11342092 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
17V755000 · Equipment
Reported: 2017-11-22 (November 22, 2017)
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
NHTSA campaign record ↗